Ordered two units of Guanciale which were advertised as "300gr", received units that weighed 284 and 243 grams. Somewhat disappointing, keeping in mind that I still paid the full price which was alr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had what I was after, answered my questions promptly and pleasantly, and delivered when and as you said you would .
I can highly recommend Italy Bite. My order arrived very quickly from Italy (to Ireland). Quality of packaging, customer care, and courier service are excellent. I'm looking forward to sampling the de... See more
I live in Amsterdam and the carrier never contacted me so the parcel got sent back to Italy. Daniele sent me a new package even before the original got back and witouth extra shipping cost! Great cust... See more
Company details
Information provided by various external sources
#italianfoodlovers - Italian excellent food specialties. A whole host of ingredients you can use to prepare a dinner with your friends and, if you order from abroad, you will have the chance to bring a little bit of authentic Italy to your dinner table.
Contact info
V. G. Bocci, 71, 52011, Bibbiena, Italy
- 334-3874834
- info@italybite.it
- italybite.it
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Xmas feast worth reordeting
All goods arrived on time and we enjoyed it.
Great quality, outstanding artisansship.
Rum panetone was devoured in no time
30 November 2021
just delicous
everything was perfect, good service, fast, uncomplicated and : the best quality arrived in a nicely packed packge.thank you!
23 November 2021
Great service
Great service, and great steak. Not the last time i shop here.
Br from Denmark.
16 November 2021
Fantastic meat, but....
First of all, the meat was fantastic and would buy it again.
What causes me to score this lower is that the order that was placed and paid for was 2.00kg. What was shipped and delivered was a T-Bone weighing 1.642kg on the packaging and 1,575 on the scale at home. This is a deviation far larger than is acceptable and would constitute deceptive trade practices.
Hopefully this was merely a simple mistake and that my next order will be shipped containing what is paid for.
9 October 2021
Most of the goods arrived intact
Most of the goods arrived intact, but the Italy Bites choose to use DPD as the courier is a very slow and uncertain process, it took 10 days from Italy to Finland, not something i would recommend for summertime orders. Track and trace is not available during the delivery, and DPD wont answer any questions.
4 October 2021
Delivery to Germany was realy fast and…
Delivery to Germany was realy fast and products were of excellent quality.
Mille Grazie!!!
2 October 2021
As always -excellent experience!
3 August 2021
Everything as always perfect
Everything as always perfect! There is no better source for ham and cured meat. You can really smell the quality - and the taste is extraordinary!
14 July 2021
Excellent food excellent service
3 July 2021
Perfect
The overall service provided was impeccable.
From the delivery to the quality of the products received, just perfect.
2 July 2021
On time in good condition excellent
16 June 2021
1kg t-bone ordered and payed 850g…
1kg t-bone ordered and payed 850g received. Not good !
12 June 2021
Reply from Italy Bite
Dear Client,
We're sorry to hear your disappointment. The meat is cut by hand every time, so it's difficult to nail the exact weight.
However, you have to consider that our butcher noticed the mistake and in fact added some extra sausage to your package to make up for the missing grams of steak.
We hope to hear again from you in the future.
our order was delivered in 2 day by…
our order was delivered in 2 day by DHL!
Perfect and delicious
Thank you
Andrew
28 May 2021
Good
Good. But very expensive. The cost of delivery was greater than the cost of the product.
11 May 2021
It took a long time to be delivered and…
It took a long time to be delivered and some of the products were spoiled
10 May 2021
Reply from Italy Bite
Dear Edoardo,
Unfortunately we have no control over the shipping times and management and, considering your order included a lot of fresh meat, the delays caused such perishable products to get to destination in unsuitable conditions.
We're sorry to hear about your experience via Trustpilot. Our customer service is always available and we would've been more than happy to help you fix this issue.
You have great products I cannot get…
You have great products I cannot get anywhere else in the United States. And shipping from Italy was very fast.
29 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.