Itemnow Reviews 102

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders within minutes or a short timeframe. Many people highlight the accuracy of their orders, noting that the products received were exactly as described or even better, with some receiving bonus items. The service is frequently described as excellent, with reviewers appreciating the professionalism, communication, and overall helpfulness of the staff. However, some customers also noted issues with delivery times, experiencing delays beyond the promised timeframe, especially during new seasons or high demand. A few other people also felt that the items received were not as advertised, citing instances of receiving incorrect or low-quality items, and reported a lack of support when trying to resolve these issues.

What people talk about most

Product

Consumers generally report positive experiences with the products, often praising their legitimacy, accuracy,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, reliability, and overall... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

Clients share positive opinions on order, with many reviewers consistently receiving their items as paid for... See more

Price

Customers had positive experiences with price, consistently reporting great and affordable prices, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed an order and from start to finish delivery 30 mins or less super simple and painless; zero issues. Exact items matched my order description so no worries there. I will be ordering with thes... See more

Rated 5 out of 5 stars

Everything was delivered in a quick and timely manner! Never have had any issues with getting the wrong items. It’s all great prices. Very legit and very satisfied with continued purchases! The team a... See more

Rated 5 out of 5 stars

Itemnow Itemnow went above and beyond for my experience. They were quick to delivery and communication was above reproach. They worked with my schedule and allowed me to review their services. They... See more

Rated 5 out of 5 stars

Coming back after a year off D2R, these guys still the best place to buy d2 items. they have always delivered my orders. i screwed up my order once and they exchanged immediately for me without any ad... See more


Company details

  1. Gaming services

Written by the company

itemnow.com offers the best services for Diablo 2 Resurrection, Diablo 4, and Path of Exile - 24/7 support, low prices, fastest delivery! We have been around since 2011, mainly focused on serving the Gaming Community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Service!

Everything was delivered in a quick and timely manner! Never have had any issues with getting the wrong items. It’s all great prices. Very legit and very satisfied with continued purchases! The team always checks in on you after getting the items. Great job. Thank you

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Clutch

Itemnow always comes in clutch. When I make noob mistakes, can get it fixed without the endless grind for the specific thing I need. Saves me hours after working all day. A+ Service

27 October 2025
Unprompted review
Rated 5 out of 5 stars

AAA item shop

I've been a long time shopper on itemnow. Their delivery was always fast and hassle-free. There were a few times that I had to go away for a while, but they were kind enough to wait until I came back. Not once was I ever let down. On top of that, their price is as reasonable as you could ever hope for. The experience is truly outstanding.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware

I had to dispute with Paypal twice with this store. They will be responsive before you place an order, then as soon as you send them your money, they will disappear for hours and not say a word. I will never use this site again and only stick with g2g. Buyers beware.

28 September 2025
Unprompted review
Itemnow logo

Reply from Itemnow

Hello Matt, thank you for reaching out. Our LiveChat support is available 16 hours a day, while our delivery and email teams operate 24/7. We’re sorry we missed your message outside of LiveChat hours. A full refund was issued right after your request, and we truly appreciate your understanding.

Rated 4 out of 5 stars

Satisfied but...

First, let me say that I received every item I ordered. At a very affordable price, I might add.

But the time it took for the delivery to fully complete (there were two separate deliveries) took slightly over 3 hours, instead of the promised 5 min to 1 hour.

If you order something from this site, be ready to wait. Don't expect the delivery to be fast, plan ahead and clear your daily schedule.

EDIT: Few days later i made a second purchase and the delivery was 5-10 minutes after the purchase.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Friendly service

It was my first time using this site and I must say, the service was really good. It took a bit of time to get the items because of the new season but all my Items were received as ordered. Will look at purchasing again in the future.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Trusted shop for D2R

Coming back after a year off D2R, these guys still the best place to buy d2 items. they have always delivered my orders. i screwed up my order once and they exchanged immediately for me without any additional cost. These guys are just outstanding services for Diablo 2 Resurrected.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Wooosh

⭐⭐⭐⭐⭐ 5 out of 5 stars

Very fast delivery.
The products were exactly as described.
Customer support replies within minutes and is friendly and helpful.
Absolutely recommended!

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Been using for D2R few times

Been using for D2R few times, so far they have been superb. most orders were delivered less than 15 mins except once close to 30 mins. even got a few extra items on my orders. thank you itemnow team. i will def let my friends know to shop here.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Best D2R Shop that I've used so far

Best D2R Shop that I've used so far. I have been playing D2 for over 20 years, and have shopped at few different places. itemnow by far the best shop that i've used. This is now my 8th order with them, keep up the good work. Those negative review / nay sayers are fake, I wouldn't agree with them as I never experienced anything they say. I have also noticed they have the best prices overall. Great all around shop!

22 May 2025
Unprompted review
Rated 1 out of 5 stars

My Order #871512 was not delivered…

My Order #871512 was not delivered within 1 hour. I wrote not one, but three email the following days to the company's support to cancel my order. They charged my credit card this monday, and i still havn't got any items or products from them.

They are not responding my emails either.

I have hired a lawyer to get my money back from this cheating scammer company.

Stay away from this site, it's nothing but fake scammers. If you get your order you are luckey, otherwise search for another page.

Update on this case, five days after purchase:
After several mails, and tries to contact support. I finally recieved a mail refunding my money. It is something, but my overall experience is not good with this company.

30 March 2025
Unprompted review
Itemnow logo

Reply from Itemnow

Hello Jette, we’re truly sorry for the experience you had with this order. The 5-minute to 1-hour delivery timeframe is an estimated average—though in rare cases, it can take a few hours. After receiving your refund request about an hour after your order, we processed a full refund immediately. The time it takes for the funds to appear back on your card depends on your card provider and may take a few days. We appreciate your patience and understanding.

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