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Itopvpn Reviews 249

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TrustScore 2 out of 5

2.1

VPN Service
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Rated 1 out of 5 stars

Do not use this for Windows 11 it does not work with high resultion screens. You get icons twice and sometimes 4 times as big as used in Windows 11 and there is no solution for it. As waste of t... See more

Company replied

Rated 1 out of 5 stars

I purchased a paid subscription for iTop VPN on Windows, expecting stable performance and no ads. Instead, I experienced frequent connection drops, unstable speeds, and intrusive advertising — even... See more

Company replied

Rated 1 out of 5 stars

When I'm use itop VPN for Online gaming that's provide very poor network connection 🤬. Use other premium vpn thay give best server & gaming ping under 57_80ms.But itop give all time dealy (slow) pi... See more

Company replied

Rated 5 out of 5 stars

Hello, I live in iran where almost all free and paid filters are disabled or weakened. Since the day I got to know your filter breaker I have experienced excellent and stable speed. Your company prov... See more

Company details

  1. VPN Service

Written by the company

iTop is a leading VPN provider who has broader experience in network security, and its professional experts continually explore and innovate to deliver fast, safe and stable VPN services. The mission of iTop VPN is to help people connect to the world and enjoy true online freedom.

Contact info

2.1

Poor

TrustScore 2 out of 5

249 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Very disappointed with the windows and…

Very disappointed with the windows and Android apps

4 October 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Dear Matt,

Thanks for your review and sorry for the trouble you have had with our products.

Would you please describe your situation in this form https://www.itopvpn.com/support as much detail as possible so we can further assist? If possible, some screenshots will be more helpful for us to locate and fix the issue more quickly.

Thanks & regards,

Rated 1 out of 5 stars

Too much advertising while i use the…

Too much advertising while i use the app so I give it 1 Star

2 October 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hi,

Thanks for your review. As there are high development and maintenance costs, we need revenue from the ads so we can keep improving our product and providing a better user experience. You can purchase to use it without ads.

Thanks for your understanding.

Rated 1 out of 5 stars

THIS IS A FRAUDULANT HACKING SOFTWARE ACT BY…

THIS IS A FRAUDULANT HACKING ACT BY THIS COMPANY. THEY ARE FORCING THE END USER TO INSTALL THEIR VPN SOFTWARE BY WAY OF ADS THAT YOU ARE UNABLE TO X, CLOSE, EXIT FROM. THE ONLY OPTION IS TO CLICK ON THE AD WHICH BEGINS TO INSTALL SOFTWARE THAT I DID NOT WANT, BUT THERE IS NO OTHER WAY TO CLOSE/ESCAPE THE AD. I HAVE REPORTED THIS COMPANY TO THE FBI, HOMELAND SECURITY AND THE NSA. DO NOT DO USE THIS SOFTWARE THEY ARE HACKIING USERS.

19 September 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hello,

This is Alison from iTop Support Team. Sorry for the trouble you have had with our product.

We have some partners and they will help to recommend our product. If you do not need iTop VPN you can click the top right "X" icon to close the popup window. For some other products that are recommending this app in their installation, you may need to uncheck the checkbox from some apps when you install that app. If you have already installed iTop VPN and do not need it, please just uninstall it. 

Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.

Have a good time!


Rated 2 out of 5 stars

The VPN is So Slow

The VPN is So Slow, It Has a Dedicated Server for BGMI, But I Am Not Able To Login in It

8 September 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hello,

Thanks for your review and sorry for the late reply.

Do you use our product on Android phone or iPhone? If you encounter any problems, please contact us at https://www.itopvpn.com/support so we can further help you.

Thanks & Regards,


Rated 5 out of 5 stars

My experiences with itop

This service provided by itop is amazing , love it very much fast and secure + get 700mb daily usage for free which is very good . With premium get unlimited data plan + ad blocking support and etc which is brilliant , all that is can say is award-winning service.

6 September 2021
Unprompted review
Rated 1 out of 5 stars

Scareware

Scareware which displays unsolicited, tech-illiterate popups on the desktop, meant to look like OS warnings.

Also very slow.

27 August 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Dear Friend,

Thanks for your review and sorry for the trouble.

For the popups you got, please contact us at https://www.itopvpn.com/support with more details so we can further look into them and help you.

Thanks & regards,

Rated 5 out of 5 stars

Hi im Amsyar

Hi im Amsyar, actually i am a gamer I play many games Recently I Trying Many Vpn I spend money more But One time I see this vpn application Best vpn forever Good Network Excellent Speed Really I happy to Share. Seriously Amazing Vpn App in the appstore Please Try To All ❤️😊

27 August 2021
Unprompted review
Rated 3 out of 5 stars

Missing feature

Hi,

It hides my IPv4 address,
but still shows my real IPv6 address.

Any solution?

4 August 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hello,

Thanks for your feedback. Sorry for the trouble. Currently, iTop VPN only supports hiding IPv4. We will consider support IPv6 in the future.

Thanks for your understanding,

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