It's Juliet Reviews 145

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I use this site to connect with my wife traveling in Europe. We both get dropped often I want to say almost every-time. Rating 2 out of 5

Rated 1 out of 5 stars

Jacket ordered in April, 2022. Item never arrived. Candice replied on October 6, 2022 after many, many emails to customer service that refund would be issued. Many inquires after that about refund sta... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER FROM THEM!!! I ordered a skirt which I received over a month later that looked completely different than what was advertised on their website. Cheap, poorly made and ultimately unwearabl... See more

Rated 1 out of 5 stars

The product (bikini swimsuit) I received did not even come close to the colors in the photos; it was color block and some of the colors couldn't even be explained away by variations between screen ima... See more

Company details

  1. Clothing Shop
  2. Ladies' clothes shop

Written by the company

clothing


Contact info

1.6

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I ordered an outfit and after 3 months never got the item shipped to me. Never got an email with tracking saying it was ever shipped. I emailed to have a refund and no response. SCAM!

13 July 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam!!

Absolute scam!!! Ordered something over a month ago and still no email that it has even shipped. They said it will be shipping shortly and offered to send me 20$ in store credit LOL. Still nothing and now they are ignoring all of my emails so now I will have to file a claim with my credit card. PLEASE PLEASE DO NOT ORDER FROM HERE!!! I wish I looked into this beforehand.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

Avoid! It’s a scam

Terrible customer service, definitely a scam. I bought an outfit from them back in May. It’s July and nothing has arrived. My inquiries go unanswered. Avoid!

10 July 2022
Rated 1 out of 5 stars

Please believe what you read in these…

Please believe what you read in these reviews. This brand owes me money. I never received a set from an order in March and sent many emails. They always said it would be shipped from the warehouse on a particular date, but I never received it. By May, I stopped being understanding and wanted a refund for the set. They then continued to promise the set is coming, but I didn't trust them and wanted a refund. Now they are ignoring my emails and not responding. I will now have to file a dispute claim with my credit card.

9 July 2022
Unprompted review
Rated 1 out of 5 stars

LISTEN TO THE BAD REVIEWS

LISTEN TO THE BAD REVIEWS! Usually I ignore bad reviews and keep faith that it'll end up fine, but this was not fine lol. I ordered a matching set and bikini, probably $70 with shipping, that was over 5 months ago. Nothing. I don't expect it will show up. When I contacted the customer service, they said "sorry, it'll be on its way soon just be patient due to covid bla bla" then gave me a $20 gift card to say sorry and I foolishly bought another item with it, spending another $10, and will definitely never get that item. This company is a scam. I guess its bound to happen with all the online stores, but save your money and do NOT buy from itsjuliet

7 July 2022
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars !!

I would give 0 stars !!! Purchased a top for $50 in March 2022 and never received it, having reached out to customer service 10 times they are not replying!! Massive scam, please do not order from them.

6 July 2022
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Same thing happened to me as countless others. Ordered some things, was told it was on back order, assured me it was on its way, 5 months later and they’ve stopped responding to my emails and I haven’t received anything.

3 July 2022
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. This place will never ship you your order and never respond to you about it. Don’t waste your time or money

30 June 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
I never received my order, can't get in contact with customer service via email or phone. It's been 2 months. Do not order from them.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Love their sets!!!

I’ll never stop buying their sets! Always get so many compliments and have become a staple outfit of mine! definitely guilty for having every color and just waiting for more

27 June 2022
Unprompted review
Rated 1 out of 5 stars

It’s been almost 2 months and I have…

It’s been almost 2 months and I have not received my order. I been emailing them back to back and not getting any response. My order was over $200 and after reading all these reviews I have no choice but to think this is a total scam.

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Love love love

I was fortunate to order from this site before they got slammed with their supply chain issues. My order arrived in a timely manner (within just a few days) The product I received was everything I hoped it would be. It is actually now a staple in my closet and I couldn't love it more - which was the oversized vest <3

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Trendy & afforable!

I’ve ordered from them & while the shipping does take longer than amazon, they’re great about communicating the process! For the prices, the quality is great and the styles are definitely on trend. Reading the other reviews makes me a bit sad, because they’ve never scammed me and have been open about their shipping process. They’ve even given me the option to be refunded when an item was sold out and no longer shippable.

24 June 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this store

Do NOT order from this store

I ordered my items a month ago and still waiting for shipping. I tried contacting their customer service three times now and have got NO response. I’m starting to think this place is a SCAM. Not worth the money, time and headache.

Very disappointing experience.

24 June 2022
Unprompted review
Rated 1 out of 5 stars

I hate to even give them one star

I hate to even give them one star. I ordered from them May 1st, it’s now June 23rd and my order has not even shipped yet. When I emailed them to get updates, they eventually stopped responding. This website is a complete scam. They also told me they only do store credit, so you won’t even get your money back. AWFUL!!!

24 June 2022
Unprompted review
Rated 1 out of 5 stars

DONT GET SCAMMED

I have been officially scammed by this so called company! They took my money and ran!

23 June 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look