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Itssimplyfurniture Reviews 1

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TrustScore 3 out of 5

3.2

Home Furniture Shop
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Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Furniture Accessories
  5. Furniture Rental Service

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Very poor customer service and…

Very poor customer service and communication after purchasing the goods.
The furniture was delivered unboxed, no instructions and when switching it on was faulty. Contact number called several times, no answer,just answering machine. Message left on each occasion. No return call!!!!
Return trip back to the warehouse - 25- 30mins from home. Was promised replacement within the week. No delivery. Returned again to warehouse for a 2nd time and same promise again for delivery on the Thursday and a discount for the inconvience. No delivery on the Thursday but replacement goods were delivered on the Friday and no discount received.
I would not recommend this company unless you live nearby and want the inconvience due to:
1. You cannot contact them via telephone
2. Not reliable as took 2 further visits before situation was resolved
**If there are any more reviews added with my details. It was not me writing the review. Two reviews were added with my details for 2025 giving a great review. SCAM!!!!!!! **

15 May 2026
Unprompted review

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