It’s Tea Reviews 58

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It's Tea is an awesome company, when you step into the shop they're very friendly and help you out, there are tons of teas and coffees to choose from and they also sell some accessories like coffee mu... See more

Rated 5 out of 5 stars

I love this place and normally visit the shop. This time I ordered on line. Although I didn't receive a confirmation email due to a technical issue my order arrived 48 hours later using 1st class po... See more

Rated 3 out of 5 stars

It’s Tea has decent products and helpful staff, but the overall experience wasn’t flawless. While the staff are friendly and knowledgeable, and the order arrived in 48 hours, there was a technical iss... See more

Rated 5 out of 5 stars

This tea shop is like no other. As a very fussy Japanese green tea drinker I really appreciate a quality tea. This shop has premium Green tea that I have not found elsewhere. The staff have a wealth... See more

Company details

  1. Tea Shop
  2. Tea Wholesaler

Written by the company

We have worked hard to collect, in our "boutique" style shop, a vast selection of the best teas and coffees from around the world. Something to satisfy everyone's pallet. We have endeavour to bring teas from the best plantations in China, Japan, India, Africa,...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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Rated 5 out of 5 stars

Delicious!

Lovely to deal with - got the decaf assam, decaf earl grey and decaf orange teas. They were all full of flavour and no compromise from being decaffeinated. I was actually surprised just how tasty they were. I also tried the decaf hazelnut coffee and it's scrumptious! Return customer here for sure.

11 September 2025
Unprompted review
Rated 3 out of 5 stars

It’s Tea has decent products and…

It’s Tea has decent products and helpful staff, but the overall experience wasn’t flawless. While the staff are friendly and knowledgeable, and the order arrived in 48 hours, there was a technical issue with the confirmation email, which was frustrating. The variety is good, but I expected a smoother online experience. An average experience overall.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

The customer experience was amazing-…

The customer experience was amazing- the assistant spent a significant amount of time with me answering my questions and helping me to find exactly what I was looking for. Would highly recommend- the shop is amazing x

13 October 2024
Rated 5 out of 5 stars

Just so good

The website is so easy to use now that I have a good idea what I want after visiting the shop for real.

The Staff at It's Tea are so nice, so helpful and really know their subject and will help you find just what you need.

My days of using Tea bags are gone forever and a huge well done to Alex and the girls at It's Tea.

27 June 2024

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