ITS Technologies Reviews 

Easy web site to use. Fast delivery.

Slight issue with stock but team were super helpful getting it sorted. Delivery courier missed the notes about max vehicle size but made up for it walking 1/3 mile with pallet truck - dedication! Great customer service

Item was ready and waiting as informed plus help to load the heavy item into my boot.

Ordered, and got delivery on time in the morning, wit out any problems

Prompt service, good advice. Delivery was delayed by me at my request due to snow at my property. I advised them to delay it a week, and the proposed new date was met. I’ve now received my new solar panels, which were well packaged on a pallet.

I’m very happy with the 9.6kWh Pylontech US5000-1C system and the quality of the installation. The team was professional, and the batteries were mounted perfectly using the official brackets. However, I’ve knocked off one star due to the delivery process.

The pallet was left as a 'kerbside delivery' on a public pavement, which was quite inconvenient and made securing the equipment a bit of a scramble. If the company could coordinate better offloading or more precise delivery slots, this would be a 5-star service. Aside from the delivery hiccup, the technical side of the business is excellent.

The US3000c purchased is a well constructed and easy to install and use product.

I appreciated the diverse selection of items and the convenience of scheduling a delivery date was a nice touch.

Great service. Delivery on time

Excellent service and polite conversation with employees. Products delivered on time. Installation was great and I was pleased with the whole process/experience.

mostly everything was delivered promptly and in good order will use them again when i need more kit

Selection and ordering were easy on the website, and my enquiry about suitable mounting hardware resulted in a very useful telephone call from the company. While ordering, I selected a delivery date (or so I thought at least), and was surprised to receive a phone call on an earlier date from a delivery driver on his way to me. Fortunately, I was at home on that day, and took delivery of my 4 panels, well wrapped and strapped to a pallet, an hour or so later.
Confirmation of the delivery arrangements from the company would have avoided this near-disaster.
So four stars rather than five, but otherwise well pleased.

Fast delivery at a competitive price and ITS will arrange for suitable transportation if access doesn't allow larger articulated transport; In my case the installation was a DIY Solar install and ITS allow customer removal by hand from the back of the truck, which is great for DIYers like me who don't have access to a forklift. I also found them to be knowledgeable when it came to my enquiries.

great service again,,ordered 2 x us5000c batterys,service,delivery and comunications were great,,look forward too black fri sale too order again
alan bauld

The customer service was excellent. Very helpful person and great communication.

Did what was agreed what more should be expected
all good.

Excellent service

Good initial email communication, with detail of the delivery. Delivery was in the stated delivery window.
The solar battery purchased is of good quantity and technology.
Definitely recommend.

Very helpful sales team, no waiting around for a call to be answered, very knowledgeable about the product and my needs, all the admin stuff was seamless. Superfast delivery and installation. definitely will be using again shortly on my next system upgrade.