While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dream it, tell him and take it! Attila is truly not just a video maker! He materializes your dreams! He has a great sense to “read out” the background information while you are discussing the det... See more

Rated 1 out of 5 stars

Have tried to get in touch with customer service team but to no avail - boxes were soggy and items starting to defrost. One of the items had burst open putting sauce on every other item of packaging m... See more

Rated 3 out of 5 stars

I have to say that these meals have been very average, we have been trialling the vegan and vegetarian boxes. A few good meals but the rest pretty bland. The cooking times are totally off what is rec... See more

Rated 1 out of 5 stars

Bought a large selection of smoothies during Black Friday sale week. They arrived late, a lot of replacements were made and I was missing around 6 of them. I contacted them and they said they had... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier
  3. Frozen food manufacturer
  4. Meal Delivery

Information provided by various external sources

food and Restaurant


Contact info

2.5

Poor

TrustScore 2.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(37)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

About Thyme !

It's about 'Thyme' we were offered such quality foods! Well done Thyme!
Fantastic experience from this company who are keen to get it right and serve Britains' households with filling tasty and nutritious food for all the family. Speedy delivery service and my products arrived perfectly frozen in their own 'mini fridge' Love the amazing smoothies and the protein smoothies which can be consumed in place of a meal are the best I have ever had! Every time I have one I have the same reaction- delicious!

23 August 2017
Unprompted review
Rated 5 out of 5 stars

We love that the food looks and tastes homemade!!

We love that the food looks and tastes homemade! The delivery is always at the time given and the food still frozen, ready to put straight into the freezer. We've enjoyed most of the dishes now and can't wait for more to be added.........I might have to buy a bigger freezer!!!

7 June 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look