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Rated 2 out of 5 stars

I am not happy with the KFP / CBC progress. I am missing regular update about this case from IUVO (last info - December 29,2020). Mintos have handled similar problems better. Auto invest settings s... See more

Company replied

Rated 2 out of 5 stars

I'm client since before covid, during covid period, some partner just stop to pay, so i'm now stuck with 35% of my portfolio in default. 2 Warning : - their auto-invest process doesn't invest in t... See more

Company replied

Rated 4 out of 5 stars

On the plus side, their customer support is responsive and helpful. They will even call you if they need to clarify something. Payments are processed quickly and accurately. However, the website is... See more

Rated 1 out of 5 stars

Unfortunately, Russian loans are in limbo without any information or updates. All other P2P companies try to repay at least some/even little amounts of money (such as Twino, Peerberry) or constatntl... See more

Company replied

Company details

  1. Investment service

Written by the company

We, at iuvo, are a group of young entrepreneurs who wish to re-define the way people manage their money, invest and get access to credit. Our team consists of experts in the financial services, consulting, marketing and IT industries with great passion for innovation.


Contact info

2.2

Poor

TrustScore 2 out of 5

535 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Extremely helpful agents should you need assistance.

15 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you, Zahari!

Greetings,
Iuvo Team

Rated 5 out of 5 stars

The Customer Service department…

The Customer Service department responds to my inquiries promptly. Very happy with their assistance.

11 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Alice,

Thank you for the shared review!

Greetings,
Iuvo Team

Rated 1 out of 5 stars

Beware of fake advertisement

IUVO promote 100% payback guarantee on investment. The reality is that if an originator doesn’t payback, you lose your investment. I personally lost several hundred Euro when in July 2020, an originator stopped paying back. On top of that, since November, IUVO changed these investments status to “Default” so they will stop being visible part of the dashboard.

11 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Simon,

The information we share with our investors and potential clients is always true, transparent and updated.

The buyback guarantee is a requirement for every originator on iuvo. In case the borrower stops paying their loan, the originator buys the remaining invested sum back. Every originator offers specific terms which are available at our loan originators page.

Please note that iuvo is an intermediary between investors and originators. One of our tasks is to find reliable companies and we remain the platform with the strictest criteria when accepting new partners to work with. After the unpredictable circumstances due to the pandemic, CbC (the originator which you are mentioning) stopped fulfilling their main contractual obligations. Our team is taking all legal measures to protect our investors' interest and that remains our main focus.

Greetings,
Iuvo Team

Rated 4 out of 5 stars

My 4 stars are for:

My 4 stars are for:
- the professional help by phone from my personal adviser Denis in my first steps how to work with IUVO platform;
- my first month results.

10 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for the shared experience! We are glad to see that you enjoy investing with iuvo. We are sure, that our colleagues will assist you to achieve the desired results.

Greetings,
Iuvo Team

Rated 5 out of 5 stars

Good support

Good support, react very quickly, compared to other investment instruments is non-committal with a well-secured return!

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

We are happy to see that you enjoy investing with iuvo, Kristian!

Greetings,
Iuvo Team

Rated 4 out of 5 stars

Good platform

A diverse selection of originators and loans.
Very responsive customer support.
The referral program doesn't seem very meaningful to me.
No API.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for the review and the shared opinion, Miroslav.

Greetings,
Iuvo Team

Rated 5 out of 5 stars

Good return rate

Good return rate, iuvo is an essential part of my portfolio.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Happy to see you feedback, Chavdar!

Greetings,
Iuvo Team

Rated 5 out of 5 stars

Superb Customer Support

I am new to investing in the field of P2P and naturally I had a lot of questions. Luckily I had the pleasure of being supported by Denis Petrov. He answered every question I had with understanding, professionalism, and a unique passion for the field of investments.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Veselin,

Thank you for your review! We are happy to see that Denis helped you achieve the desired results.

Greetings,
Iuvo Team

Rated 5 out of 5 stars

I have 13.2% return rate

I have 13.2% return rate for the past year. What more can I say?

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Elena,

We are happy to see that you enjoy investing with iuvo and achieve such good results!

Greetings,
Iuvo Team

Rated 5 out of 5 stars

Great choice

Joined the platform a year ago and I am satisfied with the results. Based on the pandemic events, iuvo turned out yo be very legit and stable company. I have no doubt they will succeed further.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thank you for the feedback!

Greetings,
Iuvo Team

Rated 5 out of 5 stars

feedback

I'm investing with Iuvo a bit more than year and i'm very satisfied with support and profit, which generate my account.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Thanks, Nikola!

Greetings,
Iuvo Team

Rated 2 out of 5 stars

Not happy

I am not happy with the KFP / CBC progress. I am missing regular update about this case from IUVO (last info - December 29,2020). Mintos have handled similar problems better.
Auto invest settings should more clear ( I mean different installment types) – you are not able to set up (for example) that maximum time for a loan is 1 year regardless of payment period (weekly, biweekly or monthly).
If loan originator is doing fine, IUVO is also doing fine.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Josef,

Thank you for your feedback. As soon as our team receives any update on the case, we share the information with all our investors. Yes, it is true, that the partners we work with stay behind the success of your investments and that is why we focus our efforts on protecting you interest and keeping your trust.

Regarding the comment on the autoinvest feature:
In the beginning of 2020, we implemented a new filter that makes setting the remaining period of a loan more convenient. It is called "maturity term". By typing a number in the right box of the filter, you are setting remaining months until the loan is fully paid, without having to consider the number of instalments and instalments type.

Greetings,
Iuvo Team

Rated 2 out of 5 stars

Worse than other similar platforms

Compared with some other platforms such as Mintos, Swaper, PeerBerry, Viainvest, etc. the rates are lower and the platform user interface is not very convenient to use. Plus they had these unfortunate events with the Polish loan originators where investors cannot get their money back... I wouldn't say Iuvo is terrible but certainly worse than a lot of the other platforms.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Dear Csaba,
Thank you for your feedback! We value your view and the shared info. We continue working with all possible resources to improve iuvo every day.

Iuvo remains the P2P platform with the strictest rules for adding new loan originators on the market and that is a main focus in our daily work. Yes, we are faced challenges during last year, but we take all measures available to protect your interest. As soon as we have any new updates on the cases, information will be available on our website. We are in dialogue with other leading platforms, industry organizations, and institutions for the structuring and implementation of unified best practices and we aim to have standardized requirements in P2P lending.

The personal approach from our colleagues, which you will receive while investing, could hardly be seen on other platforms. Our team will be happy to assist you in you portfolio creation, so you could improve the return from your investments, which could reach up to 20% on iuvo.

Greetings,
Iuvo Team

Rated 1 out of 5 stars

No progress made on CBC

No progress made on CBC. IUVO has no control on the payments made by the borrowers. Currently the money is retained by the loan originator. For the investor this means that in reality this is not a peer to peer business model but a peer to business model. Which entails much more risk.

9 March 2021
Unprompted review
Iuvo Group logo

Reply from Iuvo Group

Hello,

Our investors and their trust in iuvo are and always will be our main priority.
Together with our legal partners we are taking all possible legal measures to protect the interest of our clients.

The last update we've received is shared on our website. A request was submitted in the court in Poland to initiate a procedure for declaring insolvency as well as a request to initiate a procedure for restructuring and rescuing the company. In addition, the company was imposed precautionary measures to prevent them from disposing of their property to the detriment of their creditors. A court official has been appointed to oversee CBC as well. We are expecting the court in Poland to decide which of the two procedures will enter into force in order to preserve the interests of the company’s creditors on the basis of an analysis of the company’s assets and liabilities.

As we strive to be as transparent as possible, as soon as we have an update, we will share it with our investors. Our efforts are directed towards iuvo to keep being the best place for your funds. Our team is available to assist if you have questions and we will be glad to help.

Greetings,
Iuvo Team

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