Vanguard Reviews 

639
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Generally, Vanguard were fine, but they delayed proceedings. They delayed things as they hadn’t received certain documents, but they didn’t tell anyone they didn’t have said documents until I chased u... See more

Company replied

Rated 3 out of 5 stars

I’ve put average as they did get my case approved but the communication was not great, they didn’t tell me my creditors would like to see pay slips every 3 months, after approval I have not had much... See more

Company replied

Rated 4 out of 5 stars

Good service, made me feel at ease through each step. Only downside, would have liked to start paying at end of month, but because I get paid fortnightly, was a struggle in the well known difficult mo... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service. Transferred my HL & Fidelity ISA's to Vanguard at the end of 2019. I am thinking of transferring my pensions too but I am not yet convinced on the yields on the Life strate... See more

Company details

  1. Debt relief service

Information provided by various external sources

Here at vanguard we believe everyone is entitled to a certain standard of living. Each & everyone of our staff work hard everyday to help as many of our customers have the best possible solution to get debt free at an affordable rate. As one of the largest Insolvency Practitioners in the UK we see it as our responsibility to lead by example & always treat our customers friendly>


Contact info

3.8

Great

TrustScore 4 out of 5

639 reviews

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3.8

All reviews

(639)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank all the team for…

I would like to thank all the team for their support during such a difficult time which was very stressful and upsetting for me.
And helped me make the right decision that was best for such a difficult situation.
And a big thank you to Daniel Oatley and Peter Jackson who were very supportive and understanding during my tearful conversations on the phone.
I feel that a whole weight is off my shoulders and can get my life back on track
Thank you regards Angela Sykes

1 August 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the fantastic review!

Rated 5 out of 5 stars

I said thanks vanguard for help I never…

I said thanks vanguard for help I never forget what they done for me they open a new door new life and I want to finished 5 yrs deal they give to me and thanks again government in uk

1 August 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the great review!

Rated 5 out of 5 stars

Great experience

Great experience, realy helpfull and understanding my situation.

1 August 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the 5 star review!

Rated 5 out of 5 stars

Was a quick and easy set up

Was a quick and easy set up. No judgment was made which was great. Very informative and kept me up to date and the advisors were friendly.

1 August 2019
Unprompted review
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Reply from Vanguard

Thank you for the positive review!

Rated 5 out of 5 stars

1st class

Absolutely brilliant firm easy to deal with and quickly put your mind at rest.

1 August 2019
Unprompted review
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Reply from Vanguard

Thank you for the great review!

Rated 5 out of 5 stars

A new and relieved client!!

I'm new to this company only having just made my first pyment, but they so far have been brilliant, understanding of my situation and clear with their instructions and requirements.

1 August 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the great review!

Rated 5 out of 5 stars

Extremely helpful at such a worrying…

Extremely helpful at such a worrying time. Explained to me I'm lamens terms what I needed to know. A big pressure off of my shoulders. Thank you vanguard for all your help.

24 July 2019
Unprompted review
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Reply from Vanguard

Thank you for the great review John!

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly, would recommend to others.

24 July 2019
Unprompted review
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Reply from Vanguard

Thank you for the brilliant review Maria!

Rated 5 out of 5 stars

I've never felt so at ease right from…

I've never felt so at ease right from the initial first telephone call.
So professional and helpful and went through the best option which was ideal for me.
They done all the hard work and always on hand if you had any queries

24 July 2019
Unprompted review
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Reply from Vanguard

Thank you for the positive review Colette!

Rated 5 out of 5 stars

Amazing

Amazing, helpful, reassuring! Them 3 words sum up this company! They have been great to me and so understanding and non judgemental! So glad I have chose to go with vanguard!

24 July 2019
Unprompted review
Vanguard logo

Reply from Vanguard

Thank you for the amazing review Sophie!

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