I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more
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I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more
I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more
Company details
Information provided by various external sources
At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.
Contact info
38 Beach Road #29-11 South Beach Tower, 189767, Singapore
- partners@ivacy.com
- ivacy.com
Hasn’t replied to negative reviews
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Lifetime subscription extended!
Assisted by Mason today about extending my lifetime subscription that I got from Stacksocial 5 years ago. It was very simple and pleasant interaction through the Live Chat feature on their website, and my subscription is now extended for another 5 years! Thank you Mason and Ivacy!
Great support!
Aneketh was my tech. He/she did a great job, was patient and made sure that all was working. Also I had all my questions answered.
Great VPN service
Great VPN service, I purchased a lifetime subscription years ago through Slack, but had to contact them recently to have it re-renewed. Spoke to James via the live chat who was great, the whole experience only took a few minutes, really handy to have good customer support for such things as usually in my experience you are waiting ages to get things fixed.
Outside of this the VPN always works flawlessly, only use it occasionally but never fails.
My reference VPN
I have been using Ivacy applications for 5 years. I'm completely satisfied because they are easy to use and, most of the time, effective. In fact, I just contacted support because my lifetime subscription had strangely expired. James was very helpful and extremely efficient as he immediately extended my subscription for another 5 years.
When it comes to support Mason helps…
When it comes to support Mason helps you and goes the extra mile. Otherwise I can't say anything bad. It always worked for me anywhere I was with all my devices. Windows, Android, iOS, MacOS.
Issue with my Lifetime membership
Had an issue with my Lifetime membership expiring. Contacted an agent and was immediately taken care of! Great service. Thank you!
Lifetime licence for IVACY…
Bought a "lifetime licence" for IVACY VPN via Stacksocial 5 years ago, however... it expired !!
So i talked to support and James was able to help and extend the licence for another 5 years.
I'll come back in 5 years from now :-)
Many thanks!
Lifetime membership extension!
Purchased a lifetime membership many years ago. Turns out it still needs renewing every 5 years. Support agent James was able to renew my membership quickly and hassle free!
very good tech assitnace
very good tech assitnace, Mason particuarly great assistance
Good, reliable VPN
Bought a long-term sub 5 years ago. Speeds are pretty good and it's worked well for years. I wanted to renew my sub so I chatted with Mason, who was able to give me a great deal for another long-term sub.
They honor old license agreements
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my license had expired. I contacted support fully expecting them to say "Too bad"; however Mason, the support person I spoke with, extended my license for another several years. Continuing to honor the lifetime license I purchased a long time ago.
I have assisted by Mason and i am very pleased
I have assisted by Mason and i am very pleased for everything.
Fantastic VPN and excellent customer service!!
Been with Ivacy VPN for years after trying a few others that I had a nightmare with had small problem the other day and sorted out by their Customer Service department within 12 hours excellent.
Terrible company.
Terrible company.
Support mostly useless, their app is most of the time buggy, even canceling a subscription take hours.
It's a 2 star review because I have used the app for more than a year.

Reply from Ivacy VPN
Excellent Customer support with James
Excellent Customer support with James. Had issues with the app. James figured it out before I asked the next question. Thanks You James!!
James was vey helpfull
James was vey helpfull! and quick to answer all my questions
great product great costumer service by…
great product great costumer service by james! happy client here!
Awesome customer service
Awesome customer service. Mason helped me, he was competent, knwlegable and all around just a great guy.
Thanks Mason and thanks Ivacy.
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