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See what reviewers are saying

Rated 5 out of 5 stars

Another great service from Fadi at iMobile Chelmsford today. Did me a good deal on a new Samsung last year and now sorted my son today. Definitely recommend!!!

Rated 1 out of 5 stars

I'm really disappointed, even 1 star is too much.Placed my order 5days ago,RM 24hrs and I'm still waiting. Contacted customer service and I've been told the order has been despatched????? RM trackin... See more

Rated 5 out of 5 stars

Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be retu... See more

Company replied

Rated 5 out of 5 stars

Fahad and Mudassar are amazing in the shop always giving good service to customers. Best prices in town, definitely recommended. amazing place to get your vapes and other phone related stuff.

Company details

  1. Electronic cigarette store

Written by the company

IVAPE is a well-established vaping brand that's quickly rising to become a leading supplier in the UK.


Contact info


3.8

Great

TrustScore 4 out of 5

116 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

!!!!!SCAM!!!!!

If I could rate 0 stars I would have. Absolute scam company you will not receive no goods. I have been waiting three weeks with still nothing, I contacted and they promised me two more days and I will receive, lo and behold it has been 5 days and still nothing!

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

I placed an order (10944) on 28th April for 4 x HAYATI Pro ULTRA for £44 and have made numerous attempts to contact them for an update on my Order. 5 days later....still no update. Extremely Disappointed with their service and have no idea when or if I will receive my order

28 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE. SCAM

From reading previous reviews this seems to be a recurring issue. Don't order anything from this website it's a scam. My order never arrived and when I tried to contact them I was completely ignored ( via WhatsApp so I can see the message has been read) completely ignored when I asked for a refund too. Appalling and VERY infuriating!!! I hope this website is taken down before more people are scammed out of money!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company made an order for four vapes they haven't arrived after 2 weeks i have WhatsApp them emailed them and done there online form to get an update and i haven't heard back from any of them the invoice name is RAMZI HEDROW I'm now going through my bank to get the money back and to report this company for fraud as after looking at reviews I see this company does this a lot to customers

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from these people

Don't buy from these people unless you want to get ripped off. I paid more than £33 for some vapes and they never arrived. At first I was told there was a delay, and then after waiting and asking for my money back, I was repeatedly told I would be repaid, but I never was. The name on the invoice was RAMZI HEDROW. Avoid buying from ivapestore.co.uk unless you want to get ripped off like I did.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Late or no delivery

This is not how you do business by neglecting your clients. Thank you for your service but I won't buy from you anymore. This same situation happened twice now. First I thought your services may have improved but I see this is not the case and it probably never be the case. Good luck

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Used a few times and were brilliant. But the last couple of times have been shocking.. last oder I do e was 6 weeks ago. Didn't keep in good contact though it neither. Asked for a refund 2 weeks ago which they agreed and today had a delivery and an email saying sorry for the delay. Won't be using anymore

3 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! Do not order!

If i could give no stars I would. Not a genuine company. Do NOT ORDER! NO updates on the products i ordered no refund has been provided! I shoukd have read the reviews prior to ordering!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered twice before with no…

I have ordered twice before with no problem done another order 8 days ago took money and have received nothing, contacted them through message on website was ignored started a WhatsApp chat Saturday got a message back Sunday saying they will update Monday got nothing! Messaged again this morning and surprise surprise message not going through! AVOID

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Took my money and got nothing

I ordered twice before all ok then my order of £84 paid just said confirmed. I sent messages after message no reply. Until i said i was contacted my bank to get refund. Then they replied we send your refund straight away got NOTHING
I WISHED I READ REVIEWS FIRST.
DON'T BUY
YOU WILL REGRET IT LIKE I HAVE.

11 February 2025
Unprompted review

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