Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more
It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer... See more
All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more
Company details
- Internet Service Provider
- Internet provider
- Phone and internet services
- Telecommunications service provider
Written by the company
Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.
Contact info
Provincial House Caherciveen, V23 EH70, Cahersiveen, Ireland
- (066) 947 8811
- info@ivertec.ie
- ivertec.ie
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Went over and above to help get an appointment that suited our schedule.
5 July 2024
Ivertec advertise unlimited broadband…
Ivertec advertise unlimited broadband with high speeds. On weekends it is very slow. You have to reach out and try contacting them on Sundays and nobosy working to fix the issue. When you want it most it is not working.
7 July 2024
Unprompted review
Good Product
We’re very happy with the service, and the installation was very timely. Overall, a good product.
5 July 2024
Great customer service.
I initially had a problem connecting my devices. But I was able to talk to invertec directly within minutes. No waiting, no hassle.
4 July 2024
**Great Service
**Great Service - Highly Recommended!**
I recently installed Ivertec broadband, and the experience has been excellent. The installation was quick and hassle-free, and the connection is fast and reliable. Customer service has been responsive and helpful. Highly recommended!
4 July 2024
Excellent company to deal with
4 July 2024
Technician turned up on time as…
Technician turned up on time as promised.Quick prompt clean work
4 July 2024
Invertec put in our broadband efficiently and effectively
Invertec put in our broadband seamlessly. Everyone we dealt with was very friendly and helpful.
14 June 2024
Amazing service
Amazing service. Been with ivertec for years in providing internet to family home and made recent switching of phone service from previous provider to them so easy and hassle free. Great service, and local to Munster area, so extra bonus. Would have no problem recommending their professional service to anyone.
14 June 2024
Poor service of timble.not attend any…
Poor service of timble.not attend any complaint more then 7 days 9416085793
Not able to any star.
7 June 2024
Unprompted review
From start to finish getting Ivertec…
From start to finish getting Ivertec Fibre Broadband into the Pub, I have been so happy. It has never dropped once. Alan who installed the broadband was an absolute gentleman, he was so helpful and talked me through everything so I could easily understand the workings of it. I would highly highly recommend Ivertec to any business and Alan to install it.
28 May 2024
Excellent!
Joined Ivertec in May. So far very happy with our Broadband, got a great offer and everything is working fine. Also really happy with the service, staff were so friendly and helpful!
28 May 2024
Outstanding customer service and products
I've been dealing with ivertec for over 7 years. I have worked in telecoms and I have never used a company with such good customer service and a broadband uptime like Ivertec
I once rang them as there was a rare outage. I couldn't get through as many other customers were calling. They actually called me back as a missed call, no other company does that
I have recommended them to many people and they were all really happy with the service
My advice, if you can get ftth or live raurally in Kerry make Ivertec your first call.
2 June 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.