It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more
Company replied
Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more
Company replied
I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more
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Company details
Written by the company
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Contact info
111 NE 1st Street 8th Floor #8564, 33132, Miami, United States
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4.6
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
JB was on top of it!
JB was so quick with their response & took care of my concern immediately! 10/10 service!
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that JB responded so quickly and was able to take care of your concern right away. Delivering responsive, understanding, and trustworthy support is what the team strives for every day. We truly appreciate your amazing feedback and are always here if you need anything.
I had a great experience with customer support
I had a great experience with Ericha from customer service! She was really helpful, friendly, and quick to resolve my issue. It’s always refreshing to deal with someone who genuinely cares about helping you out. Thank you, Ericha!
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ericha provided such helpful, friendly, and efficient support while quickly resolving your issue. It’s wonderful to know you felt genuinely cared for throughout the interaction. Delivering understanding, responsive, and trustworthy service is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re glad to hear that Sai was able to provide such understanding and responsive support. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re thrilled to hear that you had a great customer service experience with the team. Providing responsive, understanding, and trustworthy support is what we strive for every day. We truly appreciate your support and are always here if you need anything.
Very helpful and quick to respond
Very helpful and quick to respond. Ard was very helpful and very nice.
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ard was so helpful, kind, and quick to respond to your needs. Providing responsive, understanding, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Support was understanding about the…
Support was understanding about the severity of the side effects I was experiencing and were instantly helpful in helping me resolving the problem. I was thankful.
11 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re glad to hear that our support team was able to understand the severity of your side effects and provide immediate assistance in helping resolve the issue. Providing understanding, responsive, and safety focused support is very important to us, and we truly appreciate your trust. We’re always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ericha provided such helpful support and responded so quickly to your needs. Delivering responsive, understanding, and trustworthy service is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Roseanne rocks!
Roseanne, a customer service agent helped through chat. I needed help renewing my membership, and she sent me a link to start the check in process to get me back on track. I really appreciate her help!
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Roseanne was able to help you get back on track with renewing your membership and made the process easier for you. Providing responsive, understanding, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
I wanted to change my subscription from…
I wanted to change my subscription from quarterly to monthly. It was a process to get everything in order but the customer service team was amazing. Quick responses always answered as many questions as I needed. They got me through the process. I appreciate JAN for doing an amazing job and helping make it what I needed. Great experience.
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Jan and the customer service team were able to guide you through the process of changing your subscription and answer all of your questions along the way. Providing responsive, understanding, and trustworthy support tailored to our customers’ needs is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
i had an issue with my card
i had an issue with my card. i reached out to the team and was answered right away. he took care of my issue and was very pleasant.
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re glad to hear that the team was able to respond right away and quickly take care of your card issue while providing such pleasant support. Delivering responsive, understanding, and trustworthy service is what we strive for every day. We truly appreciate your kind words and are always here if you need anything.
Lei was great!
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Lei provided such great support. Delivering understanding, responsive, and trustworthy service is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re thrilled to hear that you had a great customer service experience with the team. Providing responsive, understanding, and trustworthy support is what we strive for every day. We truly appreciate your support and are always here if you need anything.
JB helped me with an issue I have been…
JB helped me with an issue I have been having for a couple weeks now. I have sent in several dosage adjustment requests and have talked to several others regarding this issue. I kept being told to do the same thing, still with no resolve. Thank you for your help. Im hoping I can finally get a dosage adjustment.
18 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We understand how frustrating it can be to deal with an ongoing issue, and we’re glad JB was able to step in and assist you further. Providing understanding and responsive support while working toward a resolution is very important to us, and we truly appreciate your patience throughout the process. We’re hopeful your dosage adjustment will be resolved soon, and we’re always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re glad to hear that Jerlyn was able to provide such understanding and responsive support. We truly appreciate your kind words and are always here if you need anything.
I really appreciate the quick response…
I really appreciate the quick response I get. Noelle was great at helping me with my next shipment.
15 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Noelle was able to assist you with your next shipment and provide such quick and helpful support. Delivering responsive, understanding, and trustworthy service is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Great Customer service
The representative made sure I was completely satisfied before the conversation ended
17 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that our team member made sure you were completely satisfied before the conversation ended. Providing understanding, responsive, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Stable pricing that doesn’t go up.
Stable pricing that doesn’t go up.
Ease of access. Ships on time. Great service.
9 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that you’ve appreciated our stable pricing, easy access, on time shipping, and great service. Providing transparent, trustworthy, and responsive support is what the team strives for every day. We truly appreciate your support and are always here if you need anything.
Ericha was so patient with me and kind
Ericha was so patient with me and kind! i love ivyrx customer service!
17 May 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ericha provided such patient and kind support and that you love the Ivy Rx customer service experience. Delivering understanding, responsive, and trustworthy care is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re glad to hear that all of your questions were answered and that you received such understanding and responsive support. We truly appreciate your support and are always here if you need anything.
Amazing experience
My experience has been wonderful. I needed to change my address and it was done with ease. Also I’m still dropping weight so the product is amazing. Thank you IvyRx team for supporting me.
10 May 2026
Reply from Ivy Rx
Thank you for sharing your wonderful experience! We’re thrilled to hear that updating your address was handled with ease and that you’re continuing to see great results on your journey. It’s fantastic to know the team has been able to provide such responsive, understanding, and trustworthy support along the way. We truly appreciate your kind words and are always here if you need anything.
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