While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people found the user experience to be frustrating and anxiety-inducing, often leading to negative emotional responses. Customers frequently reported issues with the product itself, particularly the "SmartScore" system, which many felt was punitive and demotivating, causing significant progress loss for minor errors. The app and website were widely criticized for their poor design and lack of effective learning support. Reviewers also expressed dissatisfaction with the service, highlighting that the platform often failed to genuinely teach or help students improve, instead causing stress and anger.

What people talk about most

User experience

Reviewers express significant dissatisfaction with the user experience, often describing it as frustrating... See more

Product

Consumers find the product to be largely negative, with many reporting that it causes stress and anxiety, and... See more

Application

Clients share negative opinions on the app, with many reviewers describing it as "the worst app ever" and... See more

Website

People report negative experiences with the website. Many reviewers describe it as an awful, horrible, and... See more

Service

Reviewers highlight negative aspects of service, particularly the scoring system. Customers report that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Nothing left to say other than hot garbage. IXL is made to improve education, but it does the complete opposite of that. It bores me out of my freaking mind, and it literally does nothing. My school a... See more

Rated 1 out of 5 stars

Ixl was an incredibly traumatizing experience for me. I started using it in elementary school and luckily it stopped when I I entered high school. Ixl gave me su!cidal ideation due to how punishing th... See more

Rated 1 out of 5 stars

It is causes frustration and anxiety for my child.It also lacks guidance for example it shows you video but it requires headphones but you can’t just grab headphones at school.No one even reads the ex... See more

Rated 1 out of 5 stars

Anybody who rates this app 5 stars is either lying or is a teacher who loves IXL for its only positive value: the analytics. In my opinion, my sanity as a student is more valuable than analytics. IXL... See more


Company details

  1. Educational institution
  2. Career and Education Provider
  3. Education Centre

Information provided by various external sources

IXL Learning is an American educational technology company based on learning.


Contact info

1.2

Bad

TrustScore 1 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

IXL IS TRASH

IXL IS TRASH
teachers need to stop assigning this. I used to be interested in learning now i just try to tune out as much of it as possible

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Before You Use IXL, Please Read This.

IXL is easily the most frustrating and punitive tool I have ever been forced to use. It is a 'drill and kill' system that replaces actual teaching with endless, repetitive questions.

The 'SmartScore' is designed to punish students for being human. If you get a question right, you might go up 2 or 3 points. But if you make one mistake-or even just a typo-it can drop you 10 to 12 points instantly. This 'one step forward, four steps back' algorithm turns what should be a 20-minute lesson into a two-hour hostage situation. It doesn’t reward mastery; it demands impossible perfection.

When you finally do get something wrong, the 'explanation' is almost always useless. It’s robotic, hard to follow, and doesn't actually teach the concept. It just tells you that you’re incorrect and leaves you to figure out why, which is impossible if you didn't understand the lesson in the first place.

This system is actively making me and my classmates hate math. It causes massive anxiety and crushes your self-esteem. There is nothing more discouraging than working for an hour, only to be further from your goal than when you started because of one mistake.

I’m tired of hearing that teachers 'love' this program. The only reason they love it is because it makes their jobs easier. It gives them easy data and does the grading for them so they don't have to actually teach the material themselves. IXL makes 'fake promises' about helping kids learn, but in reality, it’s just a soul-sucking stress machine

25 March 2026
Unprompted review
Rated 1 out of 5 stars

IXL is Horrible...

IXL and are marketed as "personalized learning," but in reality, they operate on a high-stress "Smart Score" system that penalizes students for learning. In IXL, if a student gets 20 questions right and one wrong, they can lose 10+ points. This "resetting" of progress doesn't teach the material—it teaches students to be afraid of making mistakes. Why is it bad for a student? Reaching a 90 or 100 feels impossible. Instead of feeling proud of what we've learned, we feel "dumb" the moment the score drops. It causes genuine tears, anger, and burnout.
These programs prioritize a number over actual understanding. Students end up guessing or getting stressed rather than actually thinking through the problems. It's more teacher convenience over student needs. It feels like these tools are used just so teachers can have an automated grade. While it makes the district’s data look clean, it ignores the mental health of the students sitting behind the screens. A learning tool should make you feel capable, not defeated. School Districts should stop funding platforms that cause this much emotional distress. We are more than a "Smart Score." Even this is more fun than I-Ready

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrid. A disgusting app.

Horrid. Absolutely horrid. I am in 8th grade .I struggle with depression, ADHD and anxiety (no it's not me exaggerating, this is all diagnosed and I take medication.) , and I'm sure this app doesn't help. This stupid platform has made me have MULTIPLE ANXIETY ATTACKS. IXL has added onto my mental struggles, and there has been many times where this app has made me feel stupid and useless enough that I have engaged in sh. I usually get Bs in math, but because of my struggle with IXL, I am sitting at a 48%. I am not the only student struggling with this app. This is worse than torture and if I have to do ONE MORE IXL, I will end up having another anxiety attack. Please, parents, teachers, stop torturing kids, stop ruining their interest in math, stop causing more harm. STOP USING IXL.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

I HATE IXL, MY DAD IS SPENDING MONEY ON IT

I hate ixl my dad is spending money on it to quote on quote ‘make my learning more fun’ NO the app is so expensive the score system is rigged and the video explanation does nothing to help in the ads it make IXL is so bad kahn acamdmey is WAY BETTER

24 March 2026
Unprompted review
Rated 1 out of 5 stars

IXL is the bane of my existence

I hate IXL so much. The smart score system is horrible and punished you by 8-20 points every time you get it wrong. I have almost broke my Chromebook many times due to this website. It is mentally exhausting for anyone but especially those with ADHD or Autism. Some people have literally had panic attacks from this site. Why does my school waste money on it? Why do most other districts still use it? Why does my teacher keep making us do this for a grade?

23 March 2026
Unprompted review
Rated 1 out of 5 stars

So I’m a 5th grader in PA that uses IXL…

So I’m a 5th grader(almost 6th) in PA that uses IXL in school(don’t ask why I’m here I saw a video and whatnot) and I REALLY hate it. Whenever I get a question wrong when my smartscore is 99.. it brings it alllll the way down to 84 like wtf. Its really annoying because some questions on the vocabulary.com thing in the learning tab are so hard and does not suit my age at all. Also it’s just really annoying to use. Again. Bring back FIM PLEASE! #antiIXL

22 March 2026
Unprompted review
Rated 1 out of 5 stars

The science ones are worse than the…

The science ones are worse than the smartscore questions, I wish I could cry on command so it felt like I had an expression to show when I get 5/6 correct and the last question wrong with 4 more stages to do. The teachers can't control this, the system does.
The system.
Are you, are you kidding me right now?

23 March 2026
Unprompted review
Rated 1 out of 5 stars

IXL is braindrainingly bad

IXL is probably the most repetitive and boring educational site i have ever used. I have 50 hours on it and it has been nothing but constant pain. Its repetitive nature makes me demotivated about even opening the site and starting to learn. Khan Academy is so much better AND free. USE KHAN ACADEMY INSTEAD. There is no reason for you to get ixl.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Mark the correct awhaynswer wrong

Mark the correct answer wrong, and I have some reasons supporting it
IXL can feel stressful for students because the scoring system drops quickly with each mistake, making it seem like their effort isn’t paying off.
The constant pressure to reach a very high “smart score” can turn learning into a frustrating grind instead of something enjoyable.
Some students feel that IXL focuses more on endless practice questions than on clearly explaining concepts when they’re confused.
The timer and score changes can make students rush through problems, which may hurt real understanding and accuracy.
Repeatedly answering similar questions can become boring and discouraging, especially for students who already understand the skill.
When students get a question wrong near the end of a skill, losing a lot of points at once can feel unfair and discouraging.
IXL can create anxiety for students who struggle with a subject because every mistake is immediately highlighted and penalized.
The system doesn’t always adapt well to different learning styles, so some students don’t get the kind of support they personally need.
Because teachers sometimes assign IXL for grades or homework, students may focus on finishing it instead of actually learning the material.
Some students feel that IXL makes them think of schoolwork as a chore, which can reduce their overall motivation to learn.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate this 0 stars, I would.

IXL is equivalent to student torture, and it should 100% be banned. IXL is a website where students have to answer questions to increase their smartscore, which is a score that shows how much you have mastered the skill. The teachers, treat it as a percentage. Plus, the biggest gripe I have with this godforsaken excuse of edtech is that everytime you get a question wrong, it drops your smartscore. At first you gain ten points per question and only lose one if you get it wrong, BUT later you get marked down by up to TEN POINTS and you only gain TWO. Everytime I go onto this website, I don't want to learn something new, I just want to get it over with. Plus, it is heartbreaking to almost be at the goal, get a question wrong, and lose all of my progress. As a middle schooler, this system is punishing students for their mistakes, and it actively punishes learning. Plus, their examples don't even help students learn, so they are stuck doing the same questions over and over again and wasting their time. IXL also actively lies to you by only showing positive reviews on their website. Teachers love it for the data, but students suffer in the proccess. If this sounds bad enough, teachers sometimes assgin multiple IXLs in a single day (my math teacher once assigned 5 of these!) If I could say more, I would, but this review is really long. I hope that our voices are heard so we can end this torture. I believe it should be banned, and I also hope that everyone who made this website goes bankrupt. Thank you, have a good day.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

This site gives my entire class anxiety…

This site gives my entire class anxiety and depression, We barely learn anything from this site at all. Teachers only use it because they don't have to grade anything. And the SmartScore is ridiculous because you can be at 74 and get to 76 with one right answer and then drop to 65 because of one wrong one. This site sucks don't use it unless it's a torture device. In conclusion this site lies to us and watch this vid for porf watch a YouTube vid called IXL are lying to students.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

何!?!

何!?!? これ くそ です... I LITERALLY SCREAMED AND DIED CAUSE OF THIS I HATE IT...

23 March 2026
Unprompted review
Rated 1 out of 5 stars

absolute trash

only thing to learn from IXL is that people just hate kids and students destroy their spirit just for some bucks, their should be no one that feels like a human being with a heart and countenance that would recommend.

1 September 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look