IXXO Cart Reviews 55

I’ve seen some negative reviews about the support, but I’ve only had great experiences. No matter how small or big my issue was, they never asked for money. The only time they mentioned costs was when I requested custom features not supported out of the box, which is completely fair. Every time I needed help, they were quick to respond and always solved my problems without any hidden fees. Highly recommend!

When I started using IXXO Cart, I didn’t think much about marketing features—I was mainly focused on getting my store set up. But over time, I realized how much they’ve helped me connect with my visitors and keep them coming back.

One thing that stood out was the birthday promotion feature. I set it up to send discounts to customers on their birthdays, and the response has been amazing. People love the personal touch, and I’ve noticed more repeat purchases because of it.

Another favorite is the daily deals. It’s so easy to highlight specific products, and it creates a sense of urgency that gets people to buy. I’ve also been using the price alert feature, which lets customers know when something they’re watching drops in price. It’s great because it keeps them engaged with my store even if they don’t buy right away.

These small things have made a big difference for my business. It feels like IXXO Cart was designed to help you not just run a store but actually grow it.

If you’re looking for tools to engage with customers in a meaningful way, this platform really delivers.

I’ve been using IXXO Cart for a few months now, and what really stood out for me were the built-in blog and SEO features. My store was struggling to get organic traffic before, but with IXXO Cart, I finally started seeing results.

The Blog add-on made it so easy to create content. I’ve been posting regularly about my products and related topics, and the fact that I could link the products with a Blog Article really helped me connect with my audience. The SEO tools were a game-changer too. I could customize meta tags, titles, and even image alt text without needing any extra plugins or paid tools.

It took a few weeks of consistent effort, but my store’s blog posts and product pages started climbing the rankings. Last month, one of my key products hit the first page of Google. That’s when I started seeing more traffic and more sales.

If I had to nitpick, the blogging editor could use a bit more flexibility—like drag-and-drop options for images—but it gets the job done.

Overall, IXXO Cart has made it so much easier for me to focus on growing my business. If SEO and content marketing are part of your strategy, this platform has what you need. Highly recommended!

I decided to switch to IXXO Cart because I needed a more flexible platform for my online store. The big concern for me was migrating everything over from Shopify—I had hundreds of products, and I was worried about losing data or spending weeks getting it all set up again.

To my surprise, the migration was incredibly smooth. I used their Shopify integration addon, and it handled the transfer almost automatically. All my products, images, and details were moved over in just a couple of minutes.

Once everything was up and running, I found the platform easy to use. It’s clear that IXXO Cart was built for businesses that want control over their store. I’ve been able to tweak things the way I want without needing a developer, which has been a huge bonus.

The only thing I’d say is that the dashboard could feel a bit overwhelming at first because of all the options, but after a day or two of exploring, I had a good handle on it.

Overall, my experience has been great. IXXO Cart made what could have been a stressful migration feel simple, and their support team was there when I needed them. Definitely worth it for anyone looking to make a switch!

Don’t waste your time or money on this platform

Pros:
• There are no pros to using ixxo. It’s just not good at all.

Cons:

• It’s going to cost much more than the license fee to actually get to market with something worth anything.
• Very poor customer service. They are argumentative and won’t take accountability for anything.
• The platform has a steeeeeeeep learning curve.
• Admin features are just a jumbled mess. Imagine going into a library and all the books were in a pile in the middle of the floor.
• Features never work as expected. Many intuitive development errors were made.
• All PHP files are encrypted and cannot be updated by anyone but IXXO, at a hefty fee of course.

My Story with this company:

It started off great. I was searching for a white-label marketplace and stumbled onto their website. After reading through the site, their reviews, and trying out their demo, I decided to give it a try.

Fast forward many months and over $10K spent, I am now convinced I was duped.

Key learnings:

• Their model is designed to trick you into picking them because of the price. However, they make their bread and butter on add-ons and support requests.
• The platform is feature-rich, but 90% of the features are completely useless for a marketplace just starting out. The documentation is poor, and each feature requires a tremendous amount of testing to see how it impacts the platform.
• The demo is fast because it has no real data. However, the website slows down significantly as you add more products. 100k products = 9 seconds load time.
• Customer service is virtually non-existent. It’s a small group (or maybe just one person- George) of highly ego-driven developers who become rude and argumentative very quickly. They will also charge you unfairly if you frustrate them. And you will.
• Support costs $420/year and is optional. However, “support” in their context means they will respond to your messages. If anything is broken or you need help, it’s billed at $80-$120/hr. We decided against the $420 support fee because we decided it wasn’t needed. We then had a few questions and they refused to even answer our emails at all. We decided to just pay it to get our issue resolved and then was hit with a $1,800 bill ($420 support + 1,380 late fee for not getting the support in time). We didn’t pay that and they didn’t provide any support at all. We were left with a dead piece of software because the php files were locked and the platform was held hostage behind a $1,380 fee.
• Although they appear to be local to Europe and the US, their business offices are in a remote country with a near-impossible method of filing a lawsuit.
• Eventually, you will get tired of the limitations, bad customer service, and poor platform performance and either switch to another provider or build a custom solution. By then, after spending thousands of dollars and many months building, you’ll start to question if the whole thing was just a scam.

Final Thought:

In hindsight, choosing IXXO Multi-Vendor was a costly mistake. I would strongly advise against this platform unless you’re prepared for significant hidden costs, poor support, and the likelihood of having to abandon the platform altogether.

Very good platform with tons of features, no issues with the support.

Being in the outdoor gear game, I needed a platform as rugged as my products. IXXO Cart Multi-Vendor proved to be the sturdy companion I was looking for. Tried the trails with WooCommerce and got lost in the plugins. IXXO struck the right balance, powerful without the excess baggage. A bit of a learning curve, but hey, the best adventures aren't always a walk in the park.

While searching for an e-commerce platform suitable for my handmade crafts, I came across IXXO Cart Multi-Vendor. It felt like discovering a hidden gem. Although the setup was a bit challenging at first, especially with the frontend template, I found it easy to manage multiple vendors once I got the hang of it. When compared to Shopify, IXXO Cart is miles ahead. The support team was always there to guide me through the minor template issues.

After testing the waters with Shopify and CS-Cart, we found IXXO Cart Multi-Vendor to be the perfect fit for our fashion marketplace. The flexibility in design and the ability to customize the storefront surpassed Shopify. The commission management is more straightforward than CS-Cart. It strikes a fantastic balance, making it our top choice for multi-vendor setups.

if you’re new to e-commerce platforms , it could take some time to get fully accustomed to all the features and functionalities IXXO Cart offers.

I've been working in the e-commerce industry for over a decade, and IXXO Cart has truly impressed me. The platform's flexibility and scalability are unparalleled. I've used it to build online stores for clients of all sizes, from startups to large enterprises, and it consistently delivers outstanding performance. The extensive range of addons/plugins available is a game-changer, allowing me to create unique and stunning e-commerce websites. Plus, the regular updates and improvements show that the IXXO Cart team is committed to staying ahead in the e-commerce game. I highly recommend IXXO Cart to fellow developers.

I can't say enough good thinks about IXXO Cart! As a small business owner, I needed an e-commerce solution that was both powerful and easy to use. IXXO Cart delivered on both fronts. The intuitive interface made it a breeze to set up my online store, and the robust features allowed me to customize it to fit my unique needs. The customer support has been exceptional, too. Whenever I had a question or ran into an issue, their team was there to assist promptly. Thanks to IXXO Cart, my online business is thriving!

I must say that Thomas is outstanding. From the first moment, he went above and beyond to comprehend the intricacies of my business workflow, and then he came up with customized solutions that perfectly fit my requirements. I am genuinely impressed by the personalized attention that he gives, and my experience with IXXO Cart has been nothing short of remarkable.

The platform has plenty of features and some of them truly unique (e.g. Product Blends). They've helped me run my online store like a champ. At first, I was worried because there weren't many templates to choose from. But, the customization options in the dashboard are endless! I asked for a custom template and Thomas and George totally nailed it. Now, my store looks exactly how I wanted it to. Would totally recommend 5\5

As a multi-vendor platform, it is truly unparalleled in terms of features and functionalities. From product management to order processing, everything is smooth and efficient. But what sets IXXO Cart apart is their exceptional customer support.
The UI definetely takes some time to get used to it as there are too many features. Other than that their platform is very robust and stable.
The price is also very attractive compared to other solutions like cs-cart opr x-cart.

Terrible. The reviews are fake. They took over $6k and left me with a useless website. Rude and terrible quality work; had to hire another developer to try to fix what they did and that too didn't work. They make the front end look ok meanwhile the backend glitches and they keep asking for more money to fix their own problems. Go far away from them.

Update: Thanks for your response. However, I tried solving this with your customer service before posting this review and he called me names, and then shut the phone in my face. After spending thousands on IXXO + developers trying to fix it + a whole new site, you tell me you'll fix it for free? that alone is not true.
P.S.- regarding the "I only leave 1-star reviews" , I only left 2 others and if you do some research you'll realize that Hertz car rental got sued for stealing and overcharging customers, not just me, thousands of them - Over 3,300 police reports, google it. AND Priceline is in a class-action lawsuit for not returning money on refundable tickets. google it.

I recently had the pleasure of working with the team at IXXO Cart for my ecommerce needs, and I must say, their service was absolutely excellent! From the moment I reached out to them, I was impressed by their professionalism and expertise.

The guidance provided by the IXXO Cart team was exactly what I needed to navigate the complex world of ecommerce. They took the time to understand my business requirements and offered tailored solutions that perfectly aligned with my goals.

IXXO has been a lifesaver for my fitness studio. The software's booking feature allowed me to transition my business from a physical fintess studio to an online fitness studio during the COVID lockdowns. Thus making it easy for customers to schedule classes and reserve equipment. While the support team helped me customize the template to fit my specific business needs. Thanks to their multi-vendor platform, I saved my business.

I run a unique gift shop, and with the help of the IXXO team I was able to use their ""Product Blends"" addon which had a positive impact on my business. I can create gift packs and combine products together. Also, it allowed me to offer personalized gifts and customized products, which has helped me attract new customers and increase sales. I received exceptional assistance from the support team and would highly recommend their services.

I have tried several multi-vendor platforms in the past, but IXXO Cart has truly impressed me with its extensive range of features and functionalities. This software offers a level of power and flexibility that is unmatched by its competitors. The ability to customize and tailor my online marketplace to suit my specific needs has been a game-changer. I must express my utmost appreciation for the exceptional support team of IXXO Cart, with a special mention of Mr. Thomas.
They have been incredibly helpful and responsive, going above and beyond to ensure that I have a seamless experience with the software. Whether it's technical assistance or general inquiries, the support team has consistently provided top-notch support. I am thrilled to have discovered IXXO Cart, and I highly recommend it to anyone seeking a robust multi-vendor solution with exceptional support.