IZIPIZI Reviews 

4,441
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the wonderful range of colors, lightweight comfort, and stylish design offered across the entire collection of reading glasses and sunglasses. Consumers also appreciate the prompt shipping times, efficient ordering processes, and helpful assistance from friendly customer service representatives who resolve issues quickly. However, some customers also noted occasional durability issues, mentioning that parts like the arms or frames broke prematurely or felt cheap. A few reviewers experienced frustrating delivery delays, unhelpful tracking updates, or minor shipping complications when receiving their anticipated parcels from couriers.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the glasses are sturdy, well made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredible speed,... See more

Staff

People report positive experiences with staff, frequently highlighting the incredibly helpful service and... See more

Service

Customers had positive experiences with service, frequently highlighting friendly people, efficient handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love these glasses! Excellent quality -- worlds better than other readers I had in the past. If I hadn't stepped on them, I would still be wearing my IZIPZI screen reading glasses that I bought 7 year... See more

Rated 5 out of 5 stars

I first discovered these in France 10+ years ago and have ordered from Izipizi direct multiple times. I love these glasses and so does my husband! Packages come insanely fast and I love how they’ll ad... See more

Rated 5 out of 5 stars

I got my first pair while traveling in Europe and I switched entirely to these. I used buy designers like Gucci & Prada and after trying these lightweight cute reasonably priced glasses I will never g... See more

Rated 5 out of 5 stars

I have been buying the IZIPIZI reading glasses for several years now. I love their range of colors and the fact that they offer such a wide variety of shapes and sizes to fit every face type. I can'... See more


Company details

  1. Glasses store
  2. also in
  3. Sunglasses shop

Written by the company

👓  Reading glasses 🌞 Sunglasses & 💻 Glasses for screens


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(4,441)

2,224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

From ordering to shipment , fantastic handling. 🙏 I Think this is my 5. order of 2 pairs , I am very pleased 🤩 Have a nice day 👏

8 October 2026
Rated 2 out of 5 stars

Your orders are always delayed

Your orders are always delayed. I haven't received a single one on time. The delays began when your partnership with Chronopost started. Before that, there were no delays. I do not deny that the problem might lie with Chronopost's partners in Greece. However, Chronopost was the one that selected them. Before that, there were no issues. Therefore, the responsibility rests with Chronopost and, ultimately, with your company. You bear responsibility, and it is wrong of you to try to evade it.

5 October 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Gabriel,

Thank you for taking the time to update your review and share your feedback.

We sincerely apologize for the repeated delays you have experienced with your orders. We understand how frustrating this situation must be.

We take your comments about the delivery times to Greece very seriously. While we work with Chronopost to ensure reliable shipping, we recognize that the service has not met your expectations, and we are truly sorry for this.

We would like to investigate your case further and find a solution. Please contact us at contact@izipizi.com with your order details, and we will do our best to address this issue.

Thank you for your patience and understanding.
The IZIPIZI team

Rated 3 out of 5 stars

I had seen a friend of mine who bought…

I had seen a friend of mine who bought one in Europe and I absolutely loved it. Especially because tigers eye is my favorite stone and hers had about four tiger eye stones in hers. When I received mine it does not have one tigers eye stones in it. Even the picture shows tigers eye in it. Pretty disappointing.

3 September 2026
Rated 3 out of 5 stars

Bring Back the Classic Colors

I've been a loyal customer of Izipizi for a decade. I used to collect new colors for each season, but not anymore unfortunately. I've found the new colors and collections worse and worse in the past 2 years. The pallets often feel cold, dull or cheap. Some of the classic colors like their beautiful green is no longer available. I used to not only repurchasing the classic ones but also collecting the nice new colors. Now I could wait for a whole year and still couldn't find anything worth purchasing. I believe Izipizi is losing its way as a brand. I miss the classic collections so much.

3 October 2026
IZIPIZI logo

Reply from IZIPIZI

Dear Ashlee,

Thank you for taking the time to share such detailed feedback, and especially for being such a loyal IZIPIZI customer!

We completely understand your disappointment. 

The classic color palettes, like the green you mention, clearly held a special place for you, so we're sorry to hear that you no longer find the same appeal in our newer collections.

We take this kind of feedback very seriously, as knowing which colors and collections our customers miss is incredibly valuable to us. 
We'll make sure your comments are shared with our Product team.

Thank you again for your loyalty over all these years and for being so open with us. 

We sincerely hope we'll have the opportunity to win you over again with our future collections.

Don't hesitate to contact us if you want to discuss it further at contact@izipizi.com.

Have a nice day,

Rated 5 out of 5 stars

although I have had the arm of two…

although I have had the arm of two different pairs of sunglasses break off, I like the general quality and look. I really appreciate the 2 year warranty and great customer service. I will continue to purchase

5 October 2026
Rated 5 out of 5 stars

This is my second purchase from…

This is my second purchase from Izipizi. We went to the shop in Carnaby Street in London and the shop assistant was fantastic and really helpful. Very happy to have a second pair now.!

4 October 2026

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