Update: JJ Market was correct — my mistake for not checking my spam folder. However, I think better shipping options like EMS or DHL should be included as an option during the buying process. I... See more
Company replied
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See what reviewers are saying
If you enjoy a nutty matcha; this one is for you. Exceptional creaminess with a slightly vegetal finish. Hailing from the Yame area of Fukuoka prefecture it has that distinct Kyushu terroir scent... See more
Company replied
I love their Kannabi powder so much! Just the right amount of umami, pleasantly sweet on its own and very prominent dark chocolate notes! A perfect afternoon pick-me-up matcha :) the quality is unmatc... See more
Love how the matcha tins are properly packed and received it without any dents! Yame No Mukashi’s has a rich green color!! No wonder it was awarded the Gold Prize in Paris. The first sip starts w... See more
Company details
Written by the company
Wakokoro Tea is a Japanese tea brand dedicated to sharing authentic, farm-direct matcha and loose-leaf teas with the world. We work closely with award-winning producers across Japan—from Uji and Shizuoka to Kagoshima—to deliver exceptional quality, full traceability, and meaningful stories behind every tea. Our selection includes ceremonial matcha, latte matcha, sencha, gyokuro, hojicha, and specialty single-origin teas sourced directly from family-run tea farms. We roast, grind, and pack our teas in Japan to ensure maximum freshness and integrity. At Wakokoro Tea, our mission is simple: revitalize Japan’s tea industry by connecting global tea lovers with truly remarkable Japanese tea. Worldwide shipping available. Experience real Japanese tea, crafted with heart.
Contact info
4.5
Excellent
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly kind people
Friendly kind people, i got 2 matcha’s from them. Both are really good for the price also. Definitely recommended!! Good matcha!!
25 March 2026
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Excellent!
If you enjoy a nutty matcha; this one is for you. Exceptional creaminess with a slightly vegetal finish. Hailing from the Yame area of Fukuoka prefecture it has that distinct Kyushu terroir scent and flavor which I love!
29 March 2026
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Great online shop for Japanese tea, skincare and cosmetics
I ordered products from JJ market (Wakokoro Tea) and JJ cosmetics. They were so kind to ship everything in one package rather than separately. My order arrived on time safely and well packed. The product selection is great and customer service is amazing! I will purchase again!
16 February 2026
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
10/10 experience
I ordered Matcha from them 6 days ago and I already received the goods! I am really happy with the purchase and the fast delivery, will definitely purchase more from them :) Also a huge thank you for selling authentic Japanese Matcha for people outside Japan, I really appreciate it ♥
18 December 2025
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Perfect
For me, this is a wonderful way to buy very good matcha directly from Japan. The selection is large and shipping is super fast! The customer service is also very friendly and answers to questions are immediate. I've ordered several times already and this won't be the last. Thank you!
17 November 2025
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Great and Authentic Products!
Really great and authentic products with affordable prices. And most importantly how helpful and nice everyone is, and get out of their way to make sure you have the best experience! I can’t imagine myself now ordering matcha from anywhere else but JJ market
1 March 2025
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Slow service
So slow shipping, seller does not provide many updates or responds to email
8 November 2024
Reply from Wakokoro Tea
I’m truly sorry for the delay in getting back to you.
We experienced an unexpected global surge in demand for matcha, which made it challenging to secure a steady supply. In order to provide accurate shipping information, we contacted the factory directly before responding — and I’m afraid that’s what caused the delay in communication.
I understand how frustrating it must have been not to receive timely updates, and I sincerely apologize for the inconvenience. We’re taking steps to improve our communication and supply management to ensure a smoother experience moving forward.
Thank you very much for your patience and understanding.
Warm regards,
Jin
love it
Great!! Arrived in 2-3 weeks to the Netherlands. Amazing quality matcha for an affordable price! Great range of brands too.
8 November 2024
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
It was great shipping and communication
15 October 2023
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
it’s been more then one month and i…
it’s been more then one month and i still didn’t receive my order
19 September 2024
Reply from Wakokoro Tea
Hi Reem,
I'm sorry for the delay. We've checked your tracking number and it says the delivery was attempted 2 weeks ago but no authorised recipient was available.
Can you please contact Emirates Post using the tracking number RN061531696JP to arrange a redelivery?
Thanks.
https://trackings.post.japanpost.jp/services/srv/search/direct?reqCodeNo1=RN061531696JP&searchKind=S002&locale=en
https://www.emiratespost.ae/all-services/track-a-package/step-two?q=RN061531696JP
the shipping tracking was just…
the shipping tracking was just incorrect, and made me worry my order wasn’t coming. but matcha arrived and is great. thank you!!
19 September 2024
Reply from Wakokoro Tea
Thank you for your feedback!
Sorry for the incorrect tracking. We use an economy delivery service to keep delivery costs down and it sometimes makes mistakes...
We look forward to serving you again!
I ordered matcha and the quality was…
I ordered matcha and the quality was very good and the service was super nice. Would definitely order again!
30 September 2024
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Good quality, fast shipping, and great service!
The matcha arrived well insulated and within two weeks of placing the order. Customer service was helpful in clarifying questions. The price is very reasonable compared to other markets.
27 September 2024
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Fast delivery
Fast delivery, and great products
I will order Kyusu from here again
9 September 2024
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Had such a good experience
Had such a good experience, that immediately after my order arrived, I placed another! Communication with the JJ team was effortless, and they updated me regularly on my order. Would recommend for anyone interested in their products, especially for your marukyu koyamaen needs hahaha.
29 August 2024
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
Absolutely amazing!
While it did take almost a month for the match to reach me, I am really satisfied with the products I received!
29 August 2024
Reply from Wakokoro Tea
Thank you for your order with us!
Sorry for the delay. We use an economy delivery service to keep delivery costs down. We will do our best to shorten the time to dispatch.
The service was really good nice…
The service was really good nice people, i didn’t have to wait long for my delivery. Matcha is also really high quality the taste is amazing i am really happy
27 August 2024
Unprompted review
Reply from Wakokoro Tea
Thank you for your feedback! We look forward to serving you again!
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