Sophie and Leah I just want to say a MASSIVE thankyou for your help with our Boss's 50th birthday cake today, it was utterly GORGEOUS - looked EXACTLY how we'd hoped, arrived on time and your service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Two cakes were ordered this month - both daughters have February birthdays. The elderflower and lemon cake was superb and went down well with everyone. The red velvet cake was also lovely and delici... See more
Company replied
Amazing pastries! I ordered the lemon meringue pie a couple of days before Christmas eve. Arrived on time and impressed me immensely. The actual product looks far better than the website pics. Also, t... See more
Ordered a birthday cake online for my daughter and couldn’t be happier with the experience. The cake arrived right on time, was absolutely delicious, and my daughter’s verdict was a big “yum yum... See more
Company details
Written by the company
Creative Cake and Coffee Shop. Award winning cakes, mince pies and treats. Come and join us for a bottomless cake experience at 146 Battersea High Street.
Contact info
146 Battersea High Street, SW11 3JR, London, United Kingdom
- 07593310545
- info@jackandbeyond.com
- jackandbeyond.com
4.8
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jack and Beyond
Hi Michael, thank you very much for leaving a review and for the 5* and the lovely feedback!
Delicious cake
Delicious cake, lovely cosy atmosphere & friendly staff! What’s not to like. Made fantastic Mother’s Day present!
20 March 2023
Reply from Jack and Beyond
Hi Imogen, thank you so much for visiting and for the 5* rating. We're so pleased to hear you and your mum enjoyed the experience and hope to see you again soon!
Beautifully presented and delicious!
Great delivery options, great choice of cakes and the cake was just as delicious as it looked! 😋
26 March 2023
Reply from Jack and Beyond
Hi Neha, thanks very much for the lovely feedback and the 5* rating, we are so happy to hear you enjoyed the cake you ordered from us!
Reply from Jack and Beyond
Hi AC, thanks very much for leaving a review and for the 5* rating, we are so pleased to hear you enjoyed our Salted Caramel & Chocolate Cake, it's one of our team favourites and we'll make sure to pass on your compliments to our bakers.
What a find!
What a find! The most delicious cake ever. We will be ordering many more from you, thank you
18 March 2023
Reply from Jack and Beyond
Hi Lucy, thank you very much for the 5* rating, it's great to hear that you enjoyed the cake you ordered from us and we'll make sure to pass on your compliments to our talented team of bakers!
bottomless cake experience
We had bottomless cake, the cakes tasted lovely and moist! Nice friendly staff but not attentive enough, we had to ask for another hot drink. The special lattes were disappointing, looked cool in colour but were weird flavours, apple & lavender, minty blue and a beetroot one, we thought it would be your normal latte with dyed milk. A pretty small place with 3 tables.
It was a different experience but wouldn't go again
5 March 2023
Unprompted review
Reply from Jack and Beyond
Hi Charlotte, thank you for your review and coming to try our bottomless cake experience. I'm really happy to hear that you enjoyed the cakes. Please accept my apologies if the staff didn't make you aware at the beginning that we don't offer table service after the initial introduction. We want to make the experience as affordable as possible and in this way we don't have to charge for table service. The speciality lattes are powder based with real ingredients but of course it's not for everyone's taste so thank you very much for sharing your feedback, we do appreciate it and always want to improve. I wanted to let you know that we will have an amazing outdoor terrace area from April with 7 tables, in the meantime we try to make our cafe as cosy as possible.
Once again thank you very much for visiting us and leaving a review, I hope you will come again and enjoy our amazing outdoor area!
Kind regards
Fulop (owner)
Two cakes were ordered this month
Two cakes were ordered this month - both daughters have February birthdays. The elderflower and lemon cake was superb and went down well with everyone. The red velvet cake was also lovely and delicious! Both cakes arrived exactly as planned and what little remained kept well in the fridge. We will definitely be using Jack and Beyond again.
3 March 2023
Reply from Jack and Beyond
Hi Shirley, thank you very much for leaving a review and for the lovely feedback. It's great to hear that the cakes you ordered from us were a big success and enjoyed by everyone. We will make sure to pass on your compliments to our talented team of bakers!
1st Birthday Cake
We ordered the perfect cake for my son’s 1st birthday. It looked very elegant and tasted amazing!
18 February 2023
Reply from Jack and Beyond
Hi Zeynep, thank you very much for the 5* rating, it's great to hear that you were happy with the cake you ordered for your little one's special day and that everyone enjoyed it.
Great cake
Great cake, delivered at the right time and I'm very pleased with the experience.
Its not the first time we get cake from J&B but one thing is that it never disappoints.
25 February 2023
Reply from Jack and Beyond
Hi Rui, thank you for the lovely feedback and the 5* rating, it's so good to hear that you enjoy our cakes and that delivery of your order was seamless.
Reply from Jack and Beyond
Hi Lorenzo, thank you very much for leaving a review and for the 5* rating! It's great to hear that you loved the cake you ordered from us and that it was delivered on time, we'll make sure to pass on your lovely feedback to our team!
The cupcakes were a really treat
The cupcakes were a really treat. Got loads of compliment for appearance and taste.
13 February 2023
Reply from Jack and Beyond
Hi Bunny, thank you very much for the lovely feedback, we're pleased to hear that the Cupcakes you ordered from us were a big success!
Absolutely wonderful !!
We ordered a coffee and walnut cake and a gluten free chocolate cake for a 30th birthday.
Both were simply stunning, the finish, the presentation and most importantly the taste.
The sponge was moist , light and the filling was perfect (We even tried warming a slice of the chocolate cake and adding whipped cream for another way of serving at a later meal.
I would highly recommend this lovely cake maker
Definitely a 5 star.
15 February 2023
Reply from Jack and Beyond
Dear Felicity, thank you ever so much for your review and the lovely feedback about the cakes you ordered from us. We are so happy to hear that both the cakes were a great success and will make sure to pass on your compliments to our talented bakers!
Delicious
This is our second time of ordering and once again everyone enjoyed the delicious raspberry and white chocolate cheesecake. The cake arrived on time and was presented beautifully with the happy birthday message.
8 February 2023
Reply from Jack and Beyond
Hi Mary, thank you very much for your lovely feedback about our White Chocolate and Raspberry Cheesecake, we are so pleased to hear that it was a big success and will make sure to pass on your compliments to our talented bakers!
Reply from Jack and Beyond
Hi David, thank you very much for leaving a review and the 5* rating! It's great to hear that the Pavlova you ordered from us was a great success and delivered on time.
Wowed!
We'd ordered the lemon blueberry pavlova cake for our son's birthday. He loved it. His friends loved it. It was demolished. Not a crumb remained. Thank you Jack and Beyond
10 February 2023
Reply from Jack and Beyond
Thank you very much for the lovely feedback about our Lemon & Blueberry Pavlova and the 5* rating, it's great to hear that it was a big success with the birthday boy and his friends! We will make sure to pass on your compliments to our talented team of bakers.
Reply from Jack and Beyond
Hi Alexandra, thank you very much for the 5* review, it's great to hear that you loved the cake you ordered from us!
Excellent cake & fantastic response…
Excellent cake & fantastic response from staff when I requested a change to the design. This is the 4th cake I’ve ordered and they’ve all been wonderful (1 chocolate, one Bailys & 2 carrot).
10 February 2023
Reply from Jack and Beyond
Thank you very much for the lovely feedback and the 5* review, we're so pleased to hear that you love our cakes!
Ordered the chocolate orange cake for…
Ordered the chocolate orange cake for my partner’s birthday. Order arrived on time, very friendly courier and the cake was amazing! Would definitely recommend based on our experience.
4 February 2023
Reply from Jack and Beyond
Hi Sam, thank you very much for the lovely feedback and the 5*, it's great to hear that the Chocolate & Orange Cake went down a treat!
Beautiful cake
Excellent service. Stunning cake arrived in good time on the delivery day.
25 January 2023
Reply from Jack and Beyond
Hi Simone, thank you ever so much for leaving a review and for the 5*! We are really happy to hear that the cake arrived on time and that it was a big success!
World’s best cake
Wonderful cake - possibly your most delicious yet, and they’re always so good! - delivered as promised. Thank you for making our son’s special day 💕
25 January 2023
Reply from Jack and Beyond
Dear Dominique, thank you very much for the lovely feedback and for being such a loyal customer! It's so wonderful that we could help make this day extra special for your family!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.