Jack Archer Reviews 2,681

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers had a great experience with this company. Customers consistently praise the products, particularly the pants, for their excellent fit, comfort, and high quality, with many appreciating the stylish appearance and durability. The customer service is frequently highlighted as superior, with people noting quick responses and effective solutions to issues, including replacements for faulty items. Many consumers are so satisfied that they have purchased multiple items and plan to continue doing business with the company. However, some customers experienced issues with orders, such as receiving mislabeled items or delayed deliveries, and a few were dissatisfied with the return policy, especially for sale items. There were also occasional concerns about product quality, with some pants showing signs of wear like discoloration, pilling, or wrinkling after a few washes, and some finding the fit not ideal for their body type.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, fit, and style of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and feel of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and superior... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Return policy

Clients share ambiguous opinions on return policy, with some reviewers finding the process smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants are well fitted and comfortable. I wear them quite often for work and they look nice with sporty dress shoes. My only issue is when you iron them there is a tendency to have discoloration al... See more

Rated 5 out of 5 stars

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect... See more

Rated 5 out of 5 stars

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce commu... See more

Rated 5 out of 5 stars

These are most comfortable pants I have ever tried. With traveling, this is the perfect all day, all occasions choice. I feel confident to order some more from my first purchase. One additional bo... See more


Company details

About Jack Archer

Written by the company

ja

At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.

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Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Satisfied customer

Ordering of a pant, polo and boxers was simple and straightforward. Received the items as expected, with all items fitting and in proper condition. Happy with the various Jack Archer items and their service.

26 May 2025
Rated 3 out of 5 stars

Decent pants

I like the fit. Two issues though. First, the pants came without a top button. Didn't fall off, just was never done. Disappointing quality assurance. Luckily my wife can sew and added a button so I didn't have to return them. Second, I was bummed to see the pants were made in China.

2 June 2025
Rated 4 out of 5 stars

Nice looking and well fitting pants

Nice looking and well fitting pants. I read a couple of reviews that stated the pants ran small, not true. Ordered a pair a size up and it was too big. Great return process and they had the right size back to me in a flash. Still waiting on the $25 bonus deal. Hopefully that comes through because I’d like to get another pair…

26 May 2025
Rated 1 out of 5 stars

Order totally wrong.

You sent me 2 pair of small 2" briefs. I ordered 3 pair of large 2" briefs in there colors. This needs to corrected ASAP. Thanks Tom Webster.

1 June 2025
Rated 5 out of 5 stars

Best Pants and Shorts Ever!!!!

The fit and quality on these Jack Archer Pants and Jack Archer Shorts is amazing and out of this world! The 4 way stretch is amazing and the fit on them is on point not to mention their pricing for their products is very reasonable compared to other brands and best purchase I have ever made!! Will buy again for sure!

2 June 2025
Rated 5 out of 5 stars

Wife Approved

Clothes fit great and look even better. Wife approved! Disappointed though they wont let you get the free tee and use a coupon together. You get a free tee with orders over $149. So even if your order is over $149 AFTER the coupon, still no free tee. But I do like the clothes and will continue to buy them.

26 May 2025
Rated 1 out of 5 stars

Terrible!!

Terrible!!! I was go8ng to order then didn't only for your staff to ask why. I said I needed the pants in the 3 days for a conference. Only to pay extra for expedited shipping.
No one could give me an accurate tracking number. The one I was told is correct never had a pickup. Staff planned FedEx for not
updating only to find out item was NEVER shipped because it wasn't in stock. A week later they still have NO IDEA when the pants could be shipped!!! Terrible customer service!!! They act like you're stupid, but they didn't ship the pants!!!!

1 June 2025
Rated 4 out of 5 stars

Delivery was awesome

Delivery was awesome, was expecting my order to arrive so fast. Great discount from Gov X. Next time I will try straight fit, my size 14 feet stand out in the slim fit.

1 June 2025

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