Jack in the Box Reviews 147

Long wait, got order all wrong, refused to remake or refund.. The staff was arrogant, and ignored me and all other customers. This place went down hill, would not recommend.

First thing, and most unfortunately, I wasn't able to leave my review on their Website. I've complained in the past, so perhaps I've been banned? In any case, I'm even a bit more concerned. I have never heard back from their manager and/or corporate. Why???...hmm??? Do they even care???!!! Overlooking all that, I just purchased an expensive/huge order tonight, and the experience was again deplorable! Customer service bad. Staff argumentative and only provided four sauces for three meals, even when requested for more. They simply don't listen. They simply just don't care. 😞

Your Jimmy bang bangs are f****** disgusting they taste like dirt it's like getting three potato wedges which isn't s*** for $4 those things are f****** garbage like the worst things I've ever had they taste like straight f****** dirt

This was around 1:30 to get my chicken order wrong it was $13 all they gave me was fries I called to complain to call the wrong store and I apologized so I did call the right store which is texting store and they were very accommodating but then on the market store owner called and threatened to call the cops on me and send them out to my house and I didn't even do anything to her I just wanted my chicken strips so I called the cops on her never go to the the the lamarque location Jack in The box by Kelly's they're very rude they're going and they don't wait on people if you're supposed to now he's out there smoking weed and cigarettes there you go

The restoration was filthy the employes were just standing around the bathrooms made ya want to vomit. The food was overcooked to the point of being burnt. This was i#4718,think they need better managers. No one cleaned a table till the next shift came in. Worse $27.32 we ever spent but won't do it again.

I was employed but I got fired for caring for my son while my fiance was sick. I missed 1 day and was late 2 times for staying up at night with my 1 month old. I highly don't recommend employment if you have kids. I even told them at the day of hire I have a son.

No longer a customer. The only thing I ate from there was curly fries and the breakfast platter with sausage though I don't eat meat. Who thought it was a good idea to take the pancakes off and add French toast? It's way sweeter than the pancakes. Y'all started off with 12 little pancakes, then it went to 6 and I kept supporting. But that French toast ain't it. Whoever did that need to be fired, even if it was Jack cause what the hell. Y'all already only got a funky salad for a vegan option..now u take the pancakes off and leave the price the same or went up a bit...NOPE...

They don’t honor their promotion the staff act like they never heard of any thing going on with jack in the box mind you they are posted all over the store rude workers make the food bad I had a very bad experience this past week with the 3 o’clock staff

Just once I would like what I ordered to be almost just almost like the photo this is my last time going they haven't changed..very disappointed

Expensive and not at all as advertised in photos on their website. The Smashed Jack price, just the burger, is $8.59! I wish I could attach a photo of the little burger we got next to the advertised photo. It should be illegal to so completely misrepresent what they're selling. Not worth even half the price. Never again.

Stand at the counter not helped twice. ignore customer at Counter

The SLOWEST and most rude costumer service!!! Will NEVER return to this location!!!

Horrible service and the food is crap. Old soggy lettuce. Half of my toppings missing. Got the southwest salad no tortilla strips and or tomatoes on my salad.

I had run in with management she was bitchy . Rude very dispectful

I ordered two large Sauced and Loaded popcorn chicken combos. No sauce, no loaded, no toppings of any kind. Nothing. Bone dry. No sauce for the onion rings, or the curly fries. Spent almost 50 bucks on bone dry popcorn chicken. Most disappointing food experience ever. 0 out of 10.

Your employee's at Store# 1595 first told me that I had to wait for fries. Didn't give me a receipt for purchase. Had me wait for over 20 min for them. When i went to inquire about it, I was told that i need to calm down about it because they gave it away to somebody else. Then when i asked for a refund I was told they couldn't give a copy of the receipt for the refund. This is what happens when you leave a bunch of high school kids in charge without any adult supervision. By far the worse experience I have ever received at any restaurant. I think my run with your chain has come to a end. I will post this on social media and hope everyone joins in on this.

I was exited to see that Jack in the box is offering bobba tea and coffee. Highly disappointed in the false advertising of how much tapioca is in the drink. In their photos they show a generous amount of it. But it actually came with only one thing layer at the bottom of the cup. Live and learn! I wanted to leave a photo, but apparently this sight doesn't have that capability.

On 2/15/24 I placed an order on their app, as I usually do at least once a week. I place the order and get confirmation and my card was charged. I get to the store and they have a sign on the drive thru speaker stating that the store I closed due to being short staffed. I pull up to the drive thru window and no one is visible in the store, but I was still charged for the food any way. I have tried contacting their website to get this corrected and have not received any response nor have they refunded the money I was charged.