Jackpotjoy Reviews 

2,101
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This site was a great site I use to win quite a bit but for the past 6 months it’s just empty spins ,iv spent thousands in 6mnths most times deposits of £100 -200 pounds and won nothing since the up... See more

Rated 2 out of 5 stars

Reading other reviews I would agree that this site has gone downhill. Originally joined when was “ Women’s Own” and stayed during several changers. Occasionally have some luck and find small payouts... See more

Rated 1 out of 5 stars

Id put 0 if i could was good till bally took over no bonuses its like robbing company lowed my deposits no why its shit thanks for raking the enjoyment out of gambling

Rated 1 out of 5 stars

It’s my own stupidity but come on, over a week I’ve played and spent in excess of £150 20p spins on sugar rush and I can honestly say the most i got back was £8 (the biggest win) lost it all in less... See more

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1.4

Bad

TrustScore 1.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(2,101)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Omg constant 2 bonus symbols to many no…

Omg constant 2 bonus symbols to many no win spins dont look for jackpots they dont happen. Normally a really.good site but now impossible.to build.let alone withdraw. Such a shame used to be player friendly but not now. Break time again for me. Such a pity.

3 November 2026
Unprompted review
Rated 3 out of 5 stars

I be with them since it came online now…

I be with them since it came online now it changed hands.its mad lots of gimicks but hardly any wins.waisting my money.support is exellent. But sometimes moneys do not go on account. Its sad as this was a great side. Have to close it soon
Can not afford it to waste my money as no good wins since August this year. Aprox 10 min and nought in the past gone much longer even with 10 p a game one can watch balance game win 10£ 5min not impresed! Its sad how it ended up.

29 October 2026
Unprompted review
Rated 1 out of 5 stars

Time to close account

This site was a great site I use to win quite a bit but for the past 6 months it’s just empty spins ,iv spent thousands in 6mnths most times deposits of £100 -200 pounds and won nothing since the update and take over. it is now the worse site think I’m closing my account ,the loss is unreal ,the daily bonuses are pathetic,

29 October 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed. Reading other reviews I would agree…

Reading other reviews I would agree that this site has gone downhill. Originally joined when was “ Women’s Own” and stayed during several changers. Occasionally have some luck and find small payouts quick. However recently been playing their “ free bingo “ regularly and keep seeing same names appearing as winners. This makes me suspicious , as I can play many times a day and win nothing and then see same names appearing as winners, often in quick succession. I know luck is the basis of gambling but when we are told it is random generated how come some are randomly more successful than others who play regularly?

25 October 2026
Unprompted review
Rated 2 out of 5 stars

Site has gone downhill…

I'm giving 2 because I have won one jackpot in 8 years!! (Its a joke!)
Double bubble, fishin frenzy and big bass used to pay out at least £200 now the payout is zero!!
Also put the daily/monthly spins back to how it was. Since the first change i win 50p
Who is spending all month for a 50p win. C'mon... we stick to our end of the contract now time to ahere to yours.
It's shameful!!
If I dont get a decent win I will have to close my account.

24 October 2026
Unprompted review
Rated 1 out of 5 stars

My name is Iona Ferlance my jackpot joy…

My name is Iona Ferlance my jackpot joy id is I_ferlance/ taferlance @gmail.com my phone number is 07460724150 So i joined jackpot joy and deposited £165 in 3 separate transactions on my last deposit i started to win i accumulated £8000 i then withdrew some in 3 deposits totalling £7500 i then continued to play thinking everything was fine and accumulated in total £11396.32 I had already withdrawn the £7500 it said funds will be in my account tomorrow i then received a email requesting id verification I sent my bank card and passport with a selfie which they declined at least 5 times I then was blocked from playing games and had around £3900 + and started to go back and forth via the support chat/phone calls etc i have sent my bank card, bank statement and passport and had a generic message saying my account has been closed and i will hear from the finance team within 5 working days in regards to my balance after seeing these reviews I can see that i will have to escalate this to the highest platform I have already emailed them multiple times and I have cc the daily mail as well as other new platforms as I won't be scammed by this site and take it laying down there was a woman called Donna keeling who gambled on her sons bank card and they paid her out even though apparently that's not allowed so why someone who gambled with their own card and supplied all ids etc not being allowed their winnings. In my opinion because I deposited such a small amount and won such a huge amount that is why im not being paid out I have 3 more working days to go before i hear from them if i do receive my money I will update this review and let you know

Update 2nd November

Since my last visit here i have still had the same messages from jackpot joy no conclusion and still verifying my info they initially gave me a date of 2nd November it's 17.55 and i am still waiting and have now been told there is no timeframe and i just have ti wait for them ti get in contact i also have tried to make a formal complaint which they have said they won't accept until i have an outcome which is unfair and downright outrageous in my opinion

21 October 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. I spend very little and play for pleasure rather than wins, although SOME wins would be nice! On other sites, they pay out enough for you to play for hours with a small deposit but this one will strip you of £10 in minutes! Very little 'joy' to be had!

22 October 2026
Unprompted review
Rated 1 out of 5 stars

Happy to accept all your money and…

Happy to accept all your money and deposits from your banks but as soon as you win they find issues that they cant payout, spend weeks and months sending you in circles and then close your account completely so you have absolutely zero access, avoid like the plague they are committing day light theft!

21 October 2026
Unprompted review
Rated 1 out of 5 stars

It’s my own stupidity but come on

It’s my own stupidity but come on, over a week I’ve played and spent in excess of £150 20p spins on sugar rush and I can honestly say the most i got back was £8 (the biggest win) lost it all in less than an hour. Needs to up their game as this is just pure robbery (I don’t expect to win btw) but just to enjoy a bit longer entertainment.
On one occasion £20 deposit was gone in 4 mins.
I would defiantly try a different site or maybe I was just a one off, who knows!!!

9 October 2026
Unprompted review
Rated 1 out of 5 stars

This company needs reporting

This company needs reporting, unfair odds, same name winners day in day out, very unfair, no matter wot time of day u play, the same names are winners all.the time!!!! And also win jackpots too, wot a con! a complete fix,

24 September 2026
Unprompted review

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