We set Jackson Stops the challenge of selling our house in a very difficult market. They produced good quality promotional material and posted effectively on the main sites. After a number of non star... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jackson Stops have managed the letting of my flat beautifully and efficiently. Nothing has been too much trouble and I would highly recommend them

Reply from Jackson-Stops
We are on a fully managed contract with Jackson Stops. Jess Lynagh is our property manager and she is simply brilliant. Always willing to answer our questions and all tasks are diligently completed. She is the main reason why we have stayed with Jackson Stops.

Reply from Jackson-Stops
We had a great experience with Teddington Jackson-Stops – the entire team was professional, helpful, and efficient, but a special thank you goes to Jess Lynagh, who goes above and beyond throughout the process of property management.
Jess was incredibly responsive, and always available to answer questions and help. Highly recommend Jackson-Stops Teddington, especially if you have the pleasure of working with Jess!

Reply from Jackson-Stops
Emma Eddy and the JS back up team and management managed my recent property sale with courtesy and expertise one expects from a first division agency. I have used Jackson Stops consistently since 1976. They come highly recommended and I will use them again

Reply from Jackson-Stops
Loren has looked after us in our rental property for the past 3 years. She’s lovely, efficient, and always responds promptly to our concerns and requests. A pleasure to deal with. Visited us on Wednesday for the annual inspection, was a joy to see her

Reply from Jackson-Stops
Last Thursday we had an apartment inspection carried out by our trusted Manger Lauren Pogue from
Jackson~Stops. Loren Pogue has been very efficient and has dealt with our requests promptly. Jackson~ Stops have been attentive and solved problems quickly when there have been emergencies.
~

Reply from Jackson-Stops
Loren at Jackson-Stops has been super helpful and always goes above and beyond to ensure any issues in our rental are resolved. Thank you!

Reply from Jackson-Stops
Loren Pogue is the best agent ever. Always on top of everything pertaining to us and Carrigshaun

Reply from Jackson-Stops
Loren at Jackson-Stops has been looking after us at our rental for a few years. She is always professional, friendly, lovely and helpful. She always ensures we are taken care of and our concerns are addressed. We are more than happy to recommend her.

Reply from Jackson-Stops
This is my first time as a Landlord using the management services at JS. They do not disappoint and are worth every penny. Alice at the Wimbledon branch has been very supportive, keeping me up to date with any repairs and getting tradespeople booked in. It is a pleasure working with her. Pure peace of mind for myself and the tenants. I will not hesitate to use them again for our next tenancy. Thank you Alice for your hard work.

Reply from Jackson-Stops
JS team is always great and quick support, especially Alice is very professional agent. They are always close to their client and working hard to solve the issues when it happened. I would strongly recommend JS as a property agent.

Reply from Jackson-Stops
Sienna and Isaac have been absolutely brilliant in helping me with my rental search. Communication via phone and email has been top notch, overall knowledge of the properties and local area at the viewings has been fantastic, and they’ve both been a joy to deal with. I would highly recommend both of these agents if you’re looking for something in the Wimbledon area.

Reply from Jackson-Stops
The Jackson-Stops sales team was very helpful and friendly, especially Samantha. Her support and assistance was much appreciated as she went out of her way to accommodate our wishes. She always kept us informed on a timely basis and was a pleasure to deal with. Highly recommended.

Reply from Jackson-Stops
Marco has been very efficient & helpful.

Reply from Jackson-Stops
Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.

Reply from Jackson-Stops
My washing machine broke, which is less than ideal with two teenagers:) I emailed Jackson-Stops and property manager Marco Correia and Georgie Tilby (maintenance team) organised for someone to come out the next day (Friday). They then had it replaced by the following Tuesday. Very efficient service. Thank you! Much appreciated:)

Reply from Jackson-Stops
Chloe and the team were amazing. They helped find a house before it was even on the market!

Reply from Jackson-Stops
We have just completed on our house move with Toby, Guy, Trudy, Freddie and the team in Lindfield - they are fantastic and all need a mention! They worked incredibly hard throughout the process and know their stuff better than anyone. Fantastic network which resulted in an offer, a subsequent exchange and completion (and exactly when they said we would). Hugely trustworthy, and such lovely people to deal with. Can't recommend enough!

Reply from Jackson-Stops
Well looked after by the team at Newmarket and kept up to date with the selling process. Timeline for the sale was as expected and lovely brochure put together for the house details. Thank you to Sam and Lottie especially

Reply from Jackson-Stops
Our initial experience with dealing with this agency was positive. They were helpful finding a property that suited and dealing with the initial lease set up. However, after moving in it was clear that many maintenance issues in the property has not been adequately dealt with. Multiple issues needed repair and even three months after moving in we are still awaiting resolution of some of these. If communication and courtesy had been offered for example a call to explain what was happening and when resolution could be expected I might be less disappointed. However, what we received instead was complaints about the landlords expenses, blame directed at tradespeople, and weak justifications. Is it too much to expect that a fireplace be repaired in winter within 3 months? Or that a kitchen sink be able to be used? I have no idea how many days myself or my partner have had to stay home from work, send emails, make phone calls to get these basic issues addressed. I honestly have no idea if this is just a super cheap landlord who is refusing to get repairs done or if someone has just completely dropped the ball at the Wimbledon branch but rather than call to be rude and tell me off an apology would not go astray.

Reply from Jackson-Stops
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.