Jackson Lees Reviews 210

A big thank you to Dan and Olivia for all their help with my sale and purchase. We had a lot of issues due to the rest of the chain and their solicitors but they managed to get it through on time and without their hard work it would not have happened. They kept me fully updated and nothing was too much for them to do. You are both a credit to your department. I would not hesitate to use Jackson Lees again.

Disappointed is an understatement. After being recommended Jackson Lees for conveyancing on the purchase of my first home and reading the reviews on this site, I was surprised to find the solicitor that manager my ‘case’ to be vague, rude and incompetent.

Sloppy emails that I was often unable to read or understand. Never, literally never, contactable one the phone (this was especially frustrating as her assistant I was dealing with had never done conveyancing before).

I was asked to print out all the contracts etc on their behalf before singing them and returning them - with no guidance initially.

Missing paperwork I had completed had to be ready-sent’,

But the worst part, was that nearing completion- I was asked for more evidence regarding my purchase. This was clearly an oversight on their part, risked the entire transaction and caused me massive stress due to the extra delay it put on the property purchase. This evidence, had it been required, should have been asked for BEFORE my contracts were signed, let alone after the vendor and I had discussed dates. I am still waiting for a reply to my email apologising for this - I won’t hold my breath.

You couldn’t pay me to use this solicitors again and I certainly wouldn’t recommend them - unless perhaps you dealt with someone other than Gemma Lea and Connor Simpson!

Excellent Service! A big thanks to Dominic Byrne and his team in the Heswall Office! I Couldn't recommend them highly enough!

Very professional, patient and the service I got was excellent. Everyone at the heswall office conveyancing department did a great job getting my sale and purchase complete during lockdown. Would definitely be recommended for future business.

Dominic Byrne (Heswall office) did a brilliant job and was absolutely fantastic & professional.
Highly recommended.
Also Jacqueline Grey at reception was helpful and friendly.

Despite the recent challenges in the property market, our experience has been a very positive one. Susie Lennard is very professional, reassuring and personable- an excellent solicitor!
The company has handled all our queries in a prompt and professional manner. Highly recommend and would not hesitate to use again.

Susie Lennard and Dan Braden did a brilliant job. Despite the fact there is a pandemic going on they worked to the best of their ability to make sure everything was done in a timely manner. Couldn't recommend their service enough.

Great experience, Susie was absolutely fantastic. Couldn't recommend her enough.

Excellent service from beggining to End. Susie and Olivia went the extra mile for fast completion and the whole experience was as smooth as possible. Highly recommended

Selling During Lockdown!!

Selling a house is stressful enough, but to had a little more stress I was selling during the height of Lockdown.
I had the wonderful Susie Lennard take on my case, on top of her many other cases, everything was dealt with efficiently and professionally with a lovely personal touch. I will definitely be using Jackson Lees and especially Susie in the future and recommend her and Jackson Lees for all your conveyancing needs.

Dominic Byrne (Heswall office) was a consummate professional throughout my sale and purchase. I was probably quite a difficult client having two purchases fall through after poor surveys before the third went to completion. He went above and beyond expectations and I felt proud that he was my conveyancer. Highly recommended!

Excellent service. Thorough and efficient. Especially Susie Lennard and Dan.

As a first time buyer our experience with Jackson lees was great. Susie who I dealt with was so helpful and couldn't do enough to make the buying of my new home as stress free as possible, with easy constant communication to get my new home completed as fast as possible. Would highly recommend to others.

Susie and Dan were fantastic. Everything was dealt with so quick and professionally. Couldn’t have asked for more and would definitely recommend !
Thanks again !

Dealt with by professional and experienced law experts. Very pleased with the outcome I gained thanks to the Legal Executive that represented me.

Excellent service from start to finish. Susie and Dan were brilliant and the communication was exceptional.

Susie Lennard was fantastic to deal with - very responsive, proactive and provided good advice. We will certainly deal with her & Jacson Lees again.

Highly recommend, very professional through out our experience of buying our first home. Communication was good and answered any questions we had quickly.

Highly recommend Susie Lennard and her assistant Dan, who had been very professional and helpful, working really hard to get everything done from start to finish. Many thanks for all your hard work and professional suppprt! Really appreciated! Would recommend to all my friends! 👍

Thank you to Susie and her team. I am was a first time buyer and Susie explained every step of the process. The sale went through within 2 weeks due to the efficiency of Susie and her team.