Nice online casino I like to play. With a wide range of possibilities. Customer service is top, especially when you’re a member of the VIP programm. 24/7 support.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Games are varied and withdrawals are fast. Jacktop feels like a reliable and seamless platform
Company replied
tried live blackjack, dealers are friendly and professional. the interface kinda reminds me of real casinos, which adds to the vibe. verification took a bit longer than expected, but withdrawal went t... See more
Company replied
Very helpful and walk me through the whole experience very well
Company details
Written by the company
Jacktop Casino is an online casino that offers a variety of games for players to enjoy, including slots, table games, and live dealer games. The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Customer support is available 24/7 to assist with any queries or concerns. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.
Contact info
, , , Hungary
- support@jacktop.com
- jacktop.com
3.9
Great
379 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful casino
Wonderful casino! I always win a lot on my favourite game Aviator. They have lots of lots of alot games too from all the top providers! Super fast cashout and great support thats there for you 24/7!
13 November 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your honest review!
We're thrilled to hear that you've had a fantastic experience at our casino, we take pride in offering a diverse selection of games from top providers to enhance gaming experience of our players.
Thank you for choosing us, and we look forward to providing you with more exciting moments in the future!
Best regards,
JackTop Casino.
Fast withdrawal
They help me step by step for my withdrawal. For me the best casino by far!! Play different casino but this casino has the fasstest withdrawal time. Really happy and recommended this casino for everyone!
10 November 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you providing us with your honest feedback.
We're thrilled to hear that you found our withdrawal process easy, we're always trying to improve our assistance for our players for their enjoyable experience with us. Your recommendation means a lot to us, and we're dedicated to maintaining top-notch services for all our players.
We appreciate your support and look forward to providing you with continued excellence.
Best regards,
JackTop Casino.
Very nice casino
10 November 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for providing us with your positive feedback !
We're delighted to hear that you find our casino very nice. Our team works hard to create an enjoyable and exciting gaming environment, and we're thrilled that you appreciate it.
If there's anything specific you enjoy about our casino or if you have any suggestions for improvement, please feel free to share.
Best regards,
JackTop Casino.
Fast payout within 2 days
Fast payout within 2 days! Nice bonus offers, good service from personal account manager which always reply very quickly!
2 November 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for your wonderful review! We're delighted to hear that you've had such a positive experience in our casino.
We're pleased to know that you've enjoyed our bonus propositions, because we take pride in providing a wide list of games and providers where you can play with our bonus. Your feedback is much appreciated, and we are dedicated to maintaining and improving our services to continue providing you and all our players with a top-notch gaming experience.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team.
Best regards,
JackTop Casino.
Really good casino
This is a very good casino with good bonus!! The helpdesk is also every time availeble and the People are really nice.
29 October 2023
Unprompted review
Reply from Jacktop Casino
Hello there !
Thank you for providing us with your honest feedback.
We're thrilled to hear that you're enjoying your experience at our casino! Providing excellent bonuses and having a responsive customer support team are top priorities for us. We appreciate your kind words and the time you took to share your positive experience. If you ever have any more feedback or need assistance in the future, please feel free to reach out.
Thank you for choosing our casino and have a good day !
Best regards,
JackTop Casino.
Best Customer Support! As a client must have! 👍
Played many different Casino’s online.. Had different experiences on each one.. ev want’s their attention first, no one thinks there is a big process going on! If you must wagger your money, do it for fun and responsable playing, dear gambler! But if you want the best service and care in your matters! I reccomand Jacktop Casino all the way, support and care in your questions, issues.. and not only! Playing on , you will get best support you can ever get! Planty of Bonusses, not only what mentioned on site! Ev you do is weel considered by Jacktop! Best VIP service all the way! Play responsable dear gambler, but when you do, chose what is Best for You! Jacktop! Thanks for all your Service! VIP service, great Job! 😊👍
23 October 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for providing us with your positive feedback on our casino.
We want to express our heartfelt gratitude for your review and your kind words regarding your experience at our casino. We take pride in providing top-notch support to our players, and your recognition of this is truly rewarding. Our goal is to create a safe and enjoyable gaming environment for all players.
Your review is not only a testament to our efforts but also an inspiration to continue providing the best service as much as possible. If you have any specific feedback, suggestions, or further comments to share, please feel free to reach us out.
Best regards,
JackTop Casino.
I really like the live games
I really like the live games, I'm just a fan. Being able to play in real time with live dealers. It adds to the atmosphere and realism when playing casino games. And there are so many games and providers in this casino.
20 October 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for providing us with your honest feedback.
It's wonderful to know that you found our casino to be a great place for entertainment. We take pride in providing a wide variety of games for our players. We look forward to welcoming you back on our site, so you can enjoy your time with us.
Thank you once again for choosing our casino !
Best regards,
JackTop Casino.
STOP IGNORING!!!
STOP IGNORING AND GIVE ME MY MONEY!!!!
I am trying for monthssss to contact.
See my other review
Reply 19 oktober
You guys are sick. Look how you respond here on trustpilot. For other people to see.But never once resolve my issue or reply back to any other contact. Even de vip manager blocked me on WhatsApp and Telegram. Emails i never receive back. NEVER! and you are telling me now that i need to contact and you are working on my issue??? WHY LIE HETE ON TRUSTPILOT for other people to see
Sick to my stomach really!
18 October 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for bringing this matter to us.
Thank you for providing your feedback with us. We are committed to learning from this experience and striving for excellence in all aspects of our casino operations, so we will investigate with case for you and don't hesitate to contact our support team about that.
We're sorry that you had that experience, but we wish you only luck, and we will try to resolve your issue.
Best regards,
JackTop Casino.
Service is great
Service is great! But i dont get my deposit in my account… cant play any games now of course.
8 October 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for providing us with your experience in our casino.
We're sorry to hear that you had some difficulties with your deposit, but time for deposits depends only on the method that our players choose, but we try to make anything possible to help players in that situation. If you have that issue now, please, don't hesitate to contact our support teams, so they can review that for you.
Thank you for bringing our attention to that matter, we will try to investigate that, so you can enjoy our casino your next time.
Have a good day!
Fast support good amount of games
5 October 2023
Unprompted review
Reply from Jacktop Casino
Hello there !
Thank you for providing your thoughts with us.
We're happy to read that you find our game selection perfect for you, we are also delighted to hear about your positive experience with our support team that always glad to help you with all your requests that you have.
We look forward to welcoming you back for another enjoyable visit, also feel free to reach us out again with your questions.
Have a good day.
Reply from Jacktop Casino
Hi there,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you find our casino to be perfect for your gaming needs.
Providing the best games and ensuring quick withdrawals are top priorities for us, and we're thrilled that you've found our services aligned with your expectations.
If you ever have any questions, need assistance, or have suggestions for further improvements, please don't hesitate to reach out. We're here to make your gaming experience as enjoyable as possible.
Best regards,
JackTop Casino
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a great and friendly experience at our casino.
Our team works diligently to provide fast and efficient service to our players, and it's rewarding to know that our efforts have made your time with us enjoyable.
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your gaming experience continues to be top-notch.
Best regards,
JackTop Casino
Nice casino loads of games and friendly…
Nice casino loads of games and friendly customer service
29 August 2023
Unprompted review
Reply from Jacktop Casino
Hello,
We greatly appreciate your positive feedback about JackTop. It's fantastic to hear that you've enjoyed our extensive selection of games and found our customer service team to be friendly and helpful.
Providing an exceptional gaming experience is at the core of our mission, and your satisfaction is our top priority. If you ever have any questions, suggestions, or need assistance with anything, please don't hesitate to reach out to our dedicated customer support team. We're here to ensure you have a seamless and enjoyable time at our casino.
Thank you for choosing JackTop Casino, and we look forward to serving you with more great games and excellent service in the future.
Best regards,
JackTop Casino
Reply from Jacktop Casino
Hello,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you've had a nice gaming session and managed to secure some significant wins.
At JackTop, we strive to provide an exciting and rewarding gaming environment, and it's rewarding to know that our efforts have made your gaming experience enjoyable.
If you have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to get in touch. We're here to assist you and ensure your time with us remains top-notch.
Best wishes,
JackTop Casino
Great casino!
Actually a good casino, nice games, great people. Just a lot of fun
23 August 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share your thoughts on our casino! We're delighted to hear that you're having a great experience with us. It's fantastic that you're enjoying our selection of games and finding our team to be helpful and friendly.
Creating a fun and enjoyable environment for our players is what we strive for, and your positive feedback motivates us to continue providing top-notch service.
If you ever have any questions, suggestions, or if there's anything else we can do to enhance your experience, please feel free to let us know. We're here to ensure you have a great time with us!
Best regards,
JackTop Casino
It’s a good and amazing online casino…
It’s a good and amazing online casino site with good promos and perfect terms, love this site!
26 August 2023
Unprompted review
Reply from Jacktop Casino
Dear Bram,
We greatly appreciate your positive feedback about our online casino! It's wonderful to hear that you find our site to be good and amazing, and that you're enjoying the promotions and terms we offer.
Creating an enjoyable and rewarding experience for our players is our top priority, and we're thrilled that you're loving our offerings. If you ever have any questions, suggestions, or if there's anything specific you'd like to see from us in the future, please don't hesitate to reach out.
Thank you for choosing us as your preferred online casino. We look forward to continuing to provide you with a fantastic gaming experience!
Best regards,
JackTop Casino
Definitely worth a try !!
My experience was good!
This casino has a great range of games. I was a bit skeptical at first because of the reviews! But I have received my money, it took a bit long 2,5-3 days before it al got processed. But they did pay out (a tip complete ur registration beforehand!) trying to figure this out on ur own was a bit hard but I had great help from the chatbot & WhatsApp. He gave me clear instructions and replied in 1 hour max.
In my case it is thrust worthy… I can’t speak for other people but I won big and they did pay out maybe that’s why it took longer!
Definitely worth a try !!
22 August 2023
Unprompted review
Reply from Jacktop Casino
Hello,
Thank you for sharing your positive experience with our casino. We're thrilled to hear that you had a good time exploring our wide range of games.
We are glad that we were able to meet your expectations and demonstrate our commitment to providing a reliable and trustworthy platform. We appreciate your patience during the withdrawal process and we're delighted that you eventually received your winnings.
It's great to know that our customer support, including the chatbot and WhatsApp assistance, played a pivotal role in making your experience smoother. We always aim to provide clear instructions and prompt responses to ensure that our players have a seamless experience.
We're overjoyed that your big win translated into a positive impression of our casino. Your feedback is valuable to us, and we're honored that you find us worth recommending.
If you have any further questions or suggestions, don't hesitate to reach out. We're here to make sure your future experiences with us continue to be enjoyable.
Best regards,
JackTop Casino
Reply from Jacktop Casino
Hello there,
We appreciate your kind words and positive feedback about our casino. It's fantastic to know that you're enjoying your experience on our site.
Our team strives to provide a user-friendly platform, a diverse range of games, and excellent customer service. We're glad to hear that you find our staff helpful and that you're enjoying the games we offer.
If you ever need any assistance or have any questions, feel free to reach out to us. We're here to ensure that you have a great time while playing at our casino.
Best regards,
JackTop Casino
Reply from Jacktop Casino
Hello,
Thank you for taking the time to leave a positive review about our casino. We truly appreciate your feedback and are delighted to hear that you've had a good experience with us.
Your satisfaction is our priority, and we're committed to ensuring that you have the best possible time at our casino. If you ever have any questions or concerns, please don't hesitate to reach out to our customer support team. They are here to assist you and provide solutions to any issues you might encounter.
Once again, thank you for your kind words and for being a part of our casino community. We're here to make your gaming experience enjoyable and hassle-free.
Best regards,
JackTop Casino
I like it that the website is fast…
I like it that the website is fast enough when You play a game .
I wish there would be more personal freespins.
And if You are too late for the freespins to Use then , You Should get an e-mail message or sms that You have them waiting for you .
24 August 2023
Unprompted review
Reply from Jacktop Casino
Dear Malika,
Thank you for taking the time to share your thoughts about your experience at JackTop Casino. We appreciate your feedback and are glad to hear that you've been enjoying our fast website performance during gameplay.
Your suggestion regarding more personalized free spins is noted. We're constantly looking for ways to enhance our players' experience, and your input helps us in that direction. Additionally, your idea about receiving notifications for unused free spins is a valuable one. We understand the importance of keeping our players informed and will definitely take this into consideration for future improvements.
We're committed to providing you with an exceptional gaming experience, and we're grateful for your continued support. If you have any more ideas or feedback, please don't hesitate to share them with us. We're here to make your time at JackTop even more enjoyable.
Thank you again for choosing us as your gaming destination. We look forward to bringing you more exciting features and opportunities in the future.
Best regards,
JackTop Casino
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