Jackwalker logo
Visit website

Jackwalker Reviews 2

•
TrustScore 4 out of 5

3.8

Shoe shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shoe shop
  2. Activewear shop
  3. Boot Shop
  4. Clothing Shop
  5. Outdoor clothing and equipment shop

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience

Great customer service, quick response to emails. Bought my Jack Walker walking boots via Amazon, they were out for delivery via Evri. Evri lost my parcel. Contacted Jack Walker directly regarding the loss of my parcel by Evri, they immediately advised that they would send me a replacement pair via Royal Mail and within one day they had been delivered. Tried them out today and they are so comfy.
Cannot recommend Jack Walker enough for their fantastic customer service and quick responses. 💯 %

23 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look