While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Property management company
  2. Property Administrator
  3. Estate Agent
  4. Estate Agents
  5. Property Consultant
  6. Property Rental Agency

Information provided by various external sources

Jac Y Do offers property Letting and Management for properties in and around Carmarthenshire, Pembrokeshire and Ceredigion, West Wales


Contact info

4.1

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben and the team at Jac Y Do have…

Ben and the team at Jac Y Do have recently helped us move into the property of our dreams! They were amazing from start to finish and made sure everything went smoothly and explained each step and guided us through from viewing to move in. I can't rate them highly enough, such a fantastic agent Thank you Jac Y Do!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Top Tier

Absolutely top tier Letting Agency. I've dealt with two other Letting Agents in the area and Jac Y Do are simply the most professional, reliable, hard working and friendly of them all.
Congratulations to Ben, Katherine and the team for doing such a good job, it's a pleasure knowing my tenancy is in safe hands.
Many Thanks!!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless! Never picks up the phone when there’s an issue and when there is an issue we’ve hat to sort it out ourselves, then he has the cheek to be rude when he’s called out!! Avoid!!!!

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Avoid, absolutely useless and rude

Only been in a month, had 3 leaks and the shower catch fire, couldnt even be bothered to pick up our calls, we had to sort out repairs ourselves. Really rude and messed up our contract start date.
Avoid at all costs, absolutely useless!

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Dad's death

My dad died very unexpected on 26th October,on the same day they took £440 out of his account for a month's rent which he always paid a month in advance,they would not refund the £440 because apparently he never gave them a month's notice,never heard anything so pathetic in all my life,the poor man died for gods sake,please please stay aways from these crooks..

19 January 2021
Unprompted review
Rated 1 out of 5 stars

Avoid these rip of Landlords.

AVOID THESE COWBOYS. These people have to be the worse Landlords going the Father can not be be trusted at all.
Full of lies and promises but never deliver.
If you get a property with these people make sure you get everything in writing if you want to make alterations as they will go back on there word and have denied every conversations that has taken place in person and on the phone.Never do repairs as promised and when they do they just bodge it up.No thought for heath and safety what so ever.
I would not give them even 1 star but have to to be able to leave the review.

17 June 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look