JADE LearningReviews 

43
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the convenience and ease of use, finding the courses appropriate and useful for their continuing education needs. Reviewers often highlight the efficient presentation of information and the ability to complete courses at their own pace. Some also value the detailed illustrations and in-depth coverage of changes in the NEC. However, some customers also noted significant dissatisfaction with recent changes to the platform, particularly the new testing format and the fusion program. People report that the new system is less user-friendly, making it harder to absorb material and causing courses to feel longer and less engaging. There are also complaints about technical issues, such as problems with screen display, timers resetting, and difficulties in tracking course completion and hours submitted to the state.

What people talk about most

User experience

Customers consistently note ambiguous experiences with the user experience, with some finding it easy to use,... See more

Product

Customers had ambiguous experiences with the product, with some finding the courses appropriate and useful,... See more

Service

Clients share ambiguous opinions on service, with many expressing long-term satisfaction and loyalty, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After the shift to fusion, any and all ability see license information that was store previously has been removed. That was a feature that I would like to see make a come back. Code is d... See more

Rated 4 out of 5 stars

Overall, the course was pretty good. The calculation practice exams could have been better at representing what was actually on the test.

Rated 2 out of 5 stars

It was so boring. The AI voice spoke very slow. There was no control of the playback speed. I think the material could have been done better. It would have been nice to have some fun videos to bet... See more

Rated 2 out of 5 stars

I have used Jade for several years but I do not like the new testing format. I will not be using it again. Much more user friendly before.


Company details

  1. Educational institution
  2. Career and Education Provider
  3. Education Centre
  4. Training school
  5. Vocational school

Written by the company

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

Training Designed by Industry Experts

Written by the company

Electrical Education Made Simple
JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.

Contact info

3.5

Average

TrustScore 3.5 out of 5

43 reviews

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3.5

All reviews

(43)

42 reviews in the last 12 months

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