Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
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Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
3 King Street, HX1 1SR, Halifax, United Kingdom
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Replied to 51% of negative reviews
Typically replies within 1 month
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It was very difficult to get someone to respond to my initial enquiries about the car. I then had some issue with sorting delivery, but we got there in the end. All communication was polite and respectful

Reply from Jagland Empire Ltd
Be aware do not buy from this Garage purchased a car it must’ve broke down on way. It turned up at 9:30 at night on a trailer oil everywhere it went to a garage from there it failed an MOT two tyres sthey tried to make out that it had been serviced when it hadn’t and they were gonna pay for it then no contact no response. Been going on for two months. I’ve had to spend four grand on the car so far and only had it end off August they will not answer u . there’s plenty of reviews that tell you this be aware do not buy As if the car got faults they will not help from point off drop off they had two weeks to prep car told me it would be serviced an a 125 point inspection that was a lie also
Things I’ve had to do
Mot
Two tyres
Front ace pipes
Service
Dpf pressure sensor
Timing belt
Oil service again cost the DPF pressure sensor failed
Rear window regulator window stuck down
Total spend 4560
See u in court

Reply from Jagland Empire Ltd
I bought a Jaguar iPace and had it delivered. The process was very quick and painless. When I recieved my Jaguar I notice a charging cable was missing. This was sorted promptly and without fuss. Hollie was excellent, first rate customer service throughout the whole process.

Reply from Jagland Empire Ltd
I was disappointed with my experience. Communication was poor — it often felt like talking to a brick wall, and I rarely received detailed responses. I had to chase them up multiple times to get updates. On top of that, one of my alloys was bent, and they didn’t inform me about it. Overall, the service was frustrating and not very transparent.

Reply from Jagland Empire Ltd
All questions were answered quickly any time of day.

Reply from Jagland Empire Ltd
Very quick and professional service, viewed a Land Rover and picked it up the next day! Very helpful and friendly staff. Really happy with the car, would purchase from you again in the future.

Reply from Jagland Empire Ltd
Great customer service. Pleasant to deal with through the whole process. Would buy from again.

Reply from Jagland Empire Ltd
Kind and helpful staff, everything went smoothly from A to Z.

Reply from Jagland Empire Ltd
Very smooth process, I got my Range Rover sport, very quick, finance approved in less than an hour and car was ready on time for collection, after look few places definitely this was the best.

Reply from Jagland Empire Ltd
Great service, came from London all the way here to pick up a Range Rover which was exactly as described

Reply from Jagland Empire Ltd
Good experience overall however getting someone on the phone to arrange collection once the money has been transferred can be tricky. Once you’re there however, good service.

Reply from Jagland Empire Ltd
Great experience extremely pleased with our car

Reply from Jagland Empire Ltd
Once I got in touch they were easy to communicate with and very helpful. Downsides where that when I went to test drive the car it wasn’t ready, to he point that even the battery was flat. Again though once I paid my deposit everything was sorted swiftly and I had the car with in a week.

Reply from Jagland Empire Ltd
The experience dealing with Jag land was excellent service and dealing with the sales people was straight forward and honest.

Reply from Jagland Empire Ltd
All staff very friendly and helpful, had a bit of difficulty with the finance company i was using to buy the car and jagland were very helpful in helping me get my car and taking care of things that led to me taking away the car that day!, professional, friendly, polite what more would you want will definitely be seeing what they have when it’s time for a trade in 10/10 service.

Reply from Jagland Empire Ltd
Excellent customer support and assistance throughout the purchase process.

Reply from Jagland Empire Ltd
From the moment I walk into Jagland empire Ltd I felt at ease . I was treat well all the staff from the moment I walked into the showroom up until I drove off in my new to me car. I’ve had it just over a month and I’m over the moon with it . Thank you

Reply from Jagland Empire Ltd
The experience was very professional throughout. I only bought a 2016 Range Rover Evoque but felt like it was truly a new car purchase experience. Staff were helpful and not pushy in anyway and highly recommend using them. I will definitely use them in the future when I get my next car as they are experienced with prestige car sales and maintenance and I feel confident they will do the job well.

Reply from Jagland Empire Ltd
Car pick up easy, only issue was electric car had very little charge which was inconvenient

Reply from Jagland Empire Ltd
The company themselves are good. However I think they need to look at the delivery company. It took 4 attempts to get the vehicle delivered, all plausible reasons. On the fourth time the vehicle was delivered but it was driven here, 2 hours away, not delivered on a truck. That left the petrol tank on empty, which i had asked them not to do as I live six miles from the nearest petrol station. Other than that no other issues.

Reply from Jagland Empire Ltd
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