Jakss Reviews 

Great item, really fast delivery. Thank you x

Beautiful items and quick delivery.

Still have not heard anything back from this company after taking my £180 and nothing since.

Ordered a top for my granddaughter. Money was taken from my account but no top received and no emails replied to. Tried phoning the shop but the number is no longer in use. Apparently they either are or have closed down. You can still order from the website but I doubt if you do order that you will receive your order. Dreadful service.

I didn’t receive my order, it was delivered to a parcel shop and I didn’t have a car to collect at the time. The parcel was then returned to Jakss back in early December (it’s now mid-March). I have chased them for my refund and still heard nothing?

Haven’t received my refund or any correspondence for my order. I have emailed a number of times and sent a message on Facebook. I sent the item back via tracked delivery so I know the company have received my return. No refund and no confirmation of my return. Shocking customer service. Avoid at all costs.

DO NOT buy off this company. No customer service, no refund in order, doesn’t answer emails or the telephone. Total waste of money.
Pretty upsetting as I try to buy local, small and traditional - this company doesn’t deserve that support. A scam company.

Very polite consultants, a large assortment of clothes for girls. I bought a dress and a jacket for my daughter - the quality is excellent. Things are expensive, but they are worth it

I returned something 4 weeks ago still not got my refund!! The service has been shocking AVOID at all costs! They don’t answer your emails fob you off on the phone! Awful company!!

Emailed twice now about my order and still no reply… I’ve phoned the number online and they state they do not deal with online orders?

Fantastic company. Used for years now and will continue to do!

Got grandchildren present for Christmas and one item didn’t fit. Contacted customer services and told too late for refund. Apparently, whereby other retailers take into account for Christmas returns, Jakss stay rigid at 2 weeks ! Two weeks ran out long before Christmas Day so DO NOT BUY if you cannot have the option to return within 14 days or you’ve had it ! Little wonder why company’s such as this cannot compete with Amazon, ASOS, etc etc. Such a silly rule at this time of the year and that for me at least, it will be my final order with them.

I ordered a very expensive jacket which was left on my doorstep(I did not request this by THIER designated carrier,the parcel was stolen ,and now jakkss (jokes )have said this is my fault I am now in the process of legal action absolute joke ,would never recommend this company ,I will post of the out come ,
N,Clark

This company is fantastic!!! I ordered some lovely items for my daughter and they arrived the next day. So impressed and would buy from again

Shelley at the customer services is lovely! I purchased Oilily from this company as they always have the seasons key pieces, and the best prices. Will certainly be using this company again. Customer service is second to none!

I rarely seek out a company to leave something positive, however I feel Jakss deserve the praise for my recent order.

Firstly. The price: 50% off Moncler sweatshirt is almost unheard of.

Product: The detail to the mesh back is magnificent and I wasn't able to find this "tulle" elsewhere. Condition was first class, as was the nicely packaged box and paper liner.

Delivery: Ordered around 11pm Monday night and was with me on Wednesday lunchtime via DPD. Really happy they chose the market leader instead of some 2nd rate outfit or worse still, royal mail.

Overall: its easy to see why this is a 5 star review 👋 Quality from start to finish with a great product and price, coupled with an exception fast and transparent delivery.

We'll done during these difficult times

Still waiting for a refund as boys Moncler T.Shirt was to small. No contact number and no confirmation email to say they have recieved the item we returned even though it was sign for delivery. Absolute ignorant service

Great shop. I bought few items on sale for my daughter, order arrived fast and I also got notifications about delivery day. Thank you so much!

Would be zero stars if possible. Items never came. Took them a month to tell me they can’t give me a refund & that I will have to try on PayPal. Very rude on phone & hung up on me ( Michelle connelly) & had to call them back up . My guess is once they take your money they don’t give a s**t.