Jamaica Coffee Trading Co Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the coffee, highlighting its rich flavor, inviting aroma, and freshness, often roasted just before delivery. The swift and efficient delivery service is highly valued, with many noting quick arrivals and well-managed orders. Reviewers frequently describe the overall service as superb, reliable, and personable, making the entire purchasing process smooth and pleasant. Many also appreciate the ease of placing orders online and the excellent communication received throughout the process.

What people talk about most

Product

Customers consistently express high satisfaction with the product, particularly praising the exceptional... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent taste and aroma of the... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as high quality, efficient, and... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders online and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent coffee. Excellent experience with merchandiser. Edward came and personally delivered my order as mum had run out of coffee and I needed Next Day Delivery bur didn't include this when I ori... See more

Rated 5 out of 5 stars

This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... See more

Rated 5 out of 5 stars

Many, many years ago as a 14 year old school boy passing the teachers rest room on my way to our science class. A beautiful coffee aroma oozed out into the corridor. That smell stayed with me fo... See more

Rated 5 out of 5 stars

It is so easy each time to place my order online with Jamaicain Coffee Trading. I always make sure I place my order long before I run out of my favourite cuppa of Jamaican Blue Mountain coffee. My opi... See more


Company details

  1. #8 of 62 best companies in Coffee Roasters
  2. #6 of 44 best companies in Coffee shop
  3. #8 of 53 best companies in Coffee store
  4. #7 of 51 best companies in Coffee wholesaler

Information provided by various external sources

Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
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1-star

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4.9

All reviews

(524)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful coffee

Beautiful coffee, pleasure buying from JCTC.
🙂

27 June 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thanks Adam, I remember when your order came in :)

Jennifer

Rated 5 out of 5 stars

Top Notch

Really on the ball with their shipment and delivery.
Absolutely awesome Coffee, a real treat.

14 June 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thanks Mr Lester, we are trying to raise the bar on customer service.

Jennifer

Rated 4 out of 5 stars

Bought as a present

Bought as a present. They were well pleased with it. As I haven’t had a taste I can’t in all honesty give 5 stars. Would liked to have given 4.5. Excellent on delivery.

10 June 2022
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Reply from Jamaica Coffee Trading Co

Thanks for the 4 star review Bridget. It is greatly appreciated.
We hope to see you online again soon.

Kindest regards
Jennifer

Rated 5 out of 5 stars

Excellent service

Excellent service. Jamaica Coffee to my pallet is one of the best in the world.

6 June 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thanks Marlene

See you online again soon

Jennifer
jctc

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing ! So efficient, as I inputted only part of the address and then received a text/phone call to change it. Also received a text to say where my order was, etc. I will definitely be using them again !

24 May 2022
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Reply from Jamaica Coffee Trading Co

Thanks Trystan

Jennifer
jctc

Rated 5 out of 5 stars

Highly recommend

Price, prompt delivery and taste were excellent, as always. Highly recommend Jamaica Coffee Trading!

16 May 2022
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Reply from Jamaica Coffee Trading Co

Thanks Jan , much appreciated.

Jennifer
jctc

Rated 5 out of 5 stars

Great customer service

Great customer service! First order arrived and the packaging had come open and lost about a third out of the packet.. they sent out another pack straight away and an extra pack free of charge for the trouble.. coffee tastes great :) will be ordering again.

13 May 2022
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Reply from Jamaica Coffee Trading Co

Thanks Mr Stuart
We are sorry about the first shipment. We hope we rectified the matter quickly for you :)

Jennifer
JCTC

Rated 5 out of 5 stars

Excellent coffee and excellent service

I ordered on a Saturday morning hoping they might deliver to my son for his birthday on the Monday. I felt that was rather optimistic, but they roasted the beans and had them in the post by midday. He got the package on his birthday and was delighted. Excellent coffee and excellent service.

11 May 2022
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Reply from Jamaica Coffee Trading Co

Hi Mark , thanks for the heads up , i will let Edward know ,

Jenny
jctc

Rated 5 out of 5 stars

I was told about this coffee so I…

I was told about this coffee so I thought I would try it, normally i buy all my coffee from a well known supplier however the price put me off, so I searched the Internet for an alternative, this company was far cheaper, the delivery time was fantastic and the coffee although quite expensive was delicious and well worth the price, will I buy from this company again, I most certainly will, would I recommend this company I most certainly would.

10 May 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

thanks Ashley , we try to keep our coffee affordable, thanks for the feedback, we will try to continue doing what we do best.

Jenny
jctc

Rated 5 out of 5 stars

Best coffee, best service and best price!

Can't fault these guys,quick efficient service as always. The coffee is delicious of course!
One question for you..... have you run out of pens, we missed our complimentary one this delivery ;)

5 May 2022
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Reply from Jamaica Coffee Trading Co

hi Helen, thanks so much for the feedback , we normally send the pens out with the first orders customers place. We will send one with your next order :) :)

have a lovely day

Jenny
jctc

Rated 5 out of 5 stars

Ordered some Blue Mountain Coffee beans…

Ordered some Blue Mountain Coffee beans for a present so can't say I've tasted it but i CAN say that the customer service was absolutely spot on!! The guy even called me personally on a Bank holiday to let me know the delivery was safely on it's way!

Gives me faith and i will defo use again!
👊👍

5 May 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

hi Basil , i will let Edward know of the feedback , he never turns that phone of his off :)

We hope to see you online again soon.

Jenny
jctc

Rated 5 out of 5 stars

Great friendly and efficient service

Great friendly and efficient service.

This company is outstanding in every aspect. Go ahead and order today!

30 April 2022
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Reply from Jamaica Coffee Trading Co

Thanks Jos , your feedback means a lot to us.

Jenny
jctc

Rated 5 out of 5 stars

Ultra smooth and mellow taste

Easy ordering and prompt delivery. This batch is mellow compared to other brands of Blue Mountain I have tried so good for those who like a more easy drinking coffee. Ultra smooth.

9 April 2022
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Reply from Jamaica Coffee Trading Co

hi She , thanks so much for the feedback , its greatly appreciated

Rated 5 out of 5 stars

Placed my order late evening on…

Placed my order late evening on 31.03.22 and received it on 02.04.22. Love that you get a certificate of authenticity, and copies of paperwork, showing that the product is genuine Jamaican Blue Mountain coffee, including when it was roasted and ground.

6 April 2022
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Reply from Jamaica Coffee Trading Co

Thanks Hester, we try our best some days are more challenging than others :)

Have a great weekend when it comes, not long now :)

Edward
JCTC

Rated 5 out of 5 stars

Superb

Superb - great service. ordered gift pack and even got an extra free barrel which is a lovely piece. Great owner and very informative. Highly recommend have been using them a few years now.

30 March 2022
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi Darren

Thanks for the feedback. We should have some more empty barrels soon as we roast all the time. Let us know if you would like some more.

Edward
JCTC

Rated 5 out of 5 stars

Incredible Coffee and Company

Incredibly impressed with both coffee and service. Fantastic- and much better than larger companies (who do not specialise in this unique bean)

24 March 2022
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Reply from Jamaica Coffee Trading Co

Thanks Sue we have been going since March 2010 and we will never be like those big companies that sell everything. We are "sticking to the knitting" with our Jamaica Blue Mountain Coffee :)

Thanks for the feed back it keeps us happy to know our customers are happy.

Thanks again for making our day .

Edward
JCTC

Rated 5 out of 5 stars

The coffee from here is the best

The coffee from here is the best. They also provide a great service and always promptly answer any questions I have. I will not get my coffee from anywhere else now

19 March 2022
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Reply from Jamaica Coffee Trading Co

thanks William , that makes our day , Edward

Rated 1 out of 5 stars
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi Stuart , thanks for the feedback. We have spoke since and we told you about the fire that destroyed one of our roasters which impacted operations. I am happy your coffee arrived on the same day this feedback was left for us.

We hope this has not put you off shopping with us.

Apologies for the delay. These things happen to the best of us.

We hope you have a nice weekend also.

Edward
JCTC

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