Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My partner and I visited James Porter & Son today and we were served by the most helpful, patient and lovely Sarah Gillan. We spoke at length about what engagement ring I wanted and we found the perfe... See more
Company replied
The team at James Porter and Sons are absolutely brilliant. I have now just purchased another watch from them and the reason is because JP& Sons are so trustworthy and really good at their job. Simon... See more
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I had an absolutely incredible experience working with Allan. I was trying to source a limited edition Nomos and emailed them through their website. I live in the United States and although I was wo... See more
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Company details
- #66 of 285 best companies in Jewellery shop
- #30 of 110 best companies in Jeweller
- #11 of 27 best companies in Jewellery Repair Service
- #10 of 27 best companies in Watch repair shop
- #34 of 133 best companies in Watch shop
Written by the company
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
Contact info
24-26 Argyll Arcade, G2 8BA, Glasgow, United Kingdom
- 01412215855
- info@james-porter.co.uk
- james-porter.co.uk
4.9
Excellent
577 reviews
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Replied to 100% of negative reviews
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Thank you David.
Fantastic service and welcoming atmosphere. Great knowledgeable staff, very friendly, make you feel at home. I went in to try an mr-g casio and ended up buying it. Great service from David Whitelaw, very friendly and professional with superb attention to detail. David went the extra mile with me which is the reason I decided to purchase the watch and made the whole experience feel very special. Can't recommend enough, keep up the great work, hope to come back and do further buisness.
16 November 2024
Unprompted review
Reply from James Porter & Son
Thank you for taking the time out to leave this lovely review! We hope we an assist you again in the future! :)
Excellent service from Stuart.
9 December 2024
Reply from James Porter & Son
Thank you for the feedback Stephen! So happy we could assist with your order :)
Reply from James Porter & Son
Thanks for taking the time to leave us a review Alan! :)
Excellent service!
I’ve been looking for this particular watch for months! Loads on the market but at a high price and outside of the UK. I found the watch on the James Porter & Son website at a sale price. I ordered it online and paid with PayPal. I was able to track its journey and it was delivered before 1pm the very next day! An excellent service, from a highly recommended company.
9 December 2024
Reply from James Porter & Son
Thank you for the lovely feedback! Hope we can assist again in the future :)
Super easy purchase from their website…
Super easy purchase from their website and promptly dispatch. The watch is beautiful.
The only thing that I would suggest is to have payment options like Klarma for larger payments as applying for an old fashioned loan was a bit off putting, otherwise highly recommended
9 December 2024
Reply from James Porter & Son
Thanks or the feedback! It is something we hope to add to the site in the new year :) Hope we can assist again in the future!
Fantastic selection of quality watches…
Fantastic selection of quality watches and when I’ve ordered online the process is smooth and delivery quick! I wouldn’t hesitate to buy from them again.
9 December 2024
Reply from James Porter & Son
Thanks Eddie! So glad to help :)
Excellent watch, excellent service
The watch arrived in good time, brilliantly wrapped for its protection whilst in transit. The watch itself is beautiful, I love it.
22 November 2024
Reply from James Porter & Son
Thanks for taking the time to leave a review! So glad you are happy with your order :)
Couldn't be better
Great products. Lovely website. Amazingly prompt delivering. Beautiful wrapping. Wonderful.!
29 November 2024
Reply from James Porter & Son
Thanks for the review Peter! So glad we could help :)
went in to james porter and son today…
went in to james porter and son today to purchase a watch strap for my husband and was served by a lad i am sure his name was stuart who was absolutely lovely and made my shopping trip a pleasure its not very often in this days you get a service like this he could not have been more helpful an asset to your company.
thank you
29 November 2024
Unprompted review
Reply from James Porter & Son
Thank you for this lovely review Rebecca :)
Service was quick and efficient.
21 November 2024
Reply from James Porter & Son
Thank you for taking the time out to leave us a review :)
Excellent speedy service
Excellent speedy service. Id wanted an Oris Cotton Candy for a long while and found one for a great price at James Porter & Son. Ordered online as I am nowhere near the area the shop is. Ordered Sunday afternoon and the watch arrived Tuesday morning securely packaged. I would 100% buy another watch from James Porter & Son. Thank you!
18 November 2024
Reply from James Porter & Son
Thank you Tom! We hope we can help you again in the future!
Great Sales and Aftercare
I knew what I was after and the James Porter website made it very easy to purchase the watch I wanted. I have since decided I wanted a different strap and, since the watch is German, sent a quick email to ask if they could source one for me. I now have a couple of straps on order without having to pay a ridiculous €50 Euro postage fee! I'm very happy with their service.
14 November 2024
Reply from James Porter & Son
Thank you Nathan. Your feedback means a lot to us :)
Reply from James Porter & Son
Thank you taking the time to leave us a review :)
This store is my family’s favourite…
This store is my family’s favourite watch store in Glasgow they have nice variety of watch brands.
Great store, Great service & very helpful l purchased 2 watches from James & Porter a Doxa & Studio Underdog and l loved them both l will go back and buy my 3rd watch Soon.
5 November 2024
Unprompted review
Reply from James Porter & Son
Thank you for the review Aftab! We look forward to seeing you again for your next purchase :)
Bought a watch from James Porter & Son…
Bought a watch from James Porter & Son as a present for my wife who was well pleased with the quality time piece. Order process was simple with a next day delivery.
21 October 2024
Reply from James Porter & Son
Thank you Ian! So glad we could help with your purchase, and hope we can do so again in the future :)
Very happy with the service
Very happy with the service. My watch was dispatched with 1pm next day delivery about an hour after I ordered it online.
21 October 2024
Reply from James Porter & Son
so glad you are happy with your order. We hope we can assist again in the future :)
Reply from James Porter & Son
Thank you for the review. We hope we can help again in the future :)
Superb service from Jean and her…
Superb service from Jean and her colleague today. Thankyou for making me so welcome 🙏
15 October 2024
Unprompted review
Reply from James Porter & Son
Thanks for leaving Jean this lovely review. Your feedback means a lot to us :)
Reply from James Porter & Son
Thank you Lindsay! Glad we could help :)
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