James Agent Reviews 

59
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Having used Adam and the company to sell four times and to buy from once, we can honestly say that they provide a highly professional and friendly service, with nothing being too much trouble for them... See more

Rated 5 out of 5 stars

Excellent, professional company. Everything went really smooth, with no problems at all, and the staff were great. They know their job and the local market. But, results speak for themselves, house so... See more

Rated 2 out of 5 stars

I’ve now bought and sold two properties in the Borders, and unfortunately my experiences with James Agent have consistently been disappointing. On both occasions when I was considering sellin... See more

Rated 5 out of 5 stars

I have dealt with many many Estate Agencies in 3 different countries, and I can honestly say hand on heart that every element of the sale of our home with Donald from James Agent was exceptional. Eve... See more

Company details

  1. Estate Agent
  2. also in
  3. Property Consultant

Written by the company

A cost effective and efficient Estate Agency service, dedicated to our clients 24/7.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.4

All reviews

(59)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Donald and Adam did a fabulous job with the marketing of our house. In less than a week on the market, we had secured a very generous offer for our property. Excellent service - would highly recommend James Agent to anyone looking to sell their property.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH

Straightforward; efficient; of sound judgement and a pleasure to work with. James Agent take all the work and stress away from selling and deliver the results. This is a top notch company that I would highly recommend to anyone buying or selling in the Scottish Borders.

FIRST CLASS.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from James Agent estate agents, Scottish Borders

We used James Agent for selling a property and we couldn’t ask for a better experience. Adam James was quick to reply to all my queries, honest, up-front and reliable. There was no fuss, and everything was dealt with efficiently, courteously and respectfully. As I didn’t live at the property that was being sold, it was a great experience to have access to an App on my phone that told me who was booked in to see the house, when their appointment was, and if they had made an offer for the house. This avoided having many phone calls regarding the house sale, which for someone with a busy working life like me, was really helpful indeed. Very highly recommended!

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great communication, things were very straightforward, competitive pricing, and very competent and helpful agents. Would definitely recommend.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

selling my house

Donald and Adam were brilliant kept me well informed and gave me a great app so to keep track of my journey in selling my house even when I got grumpy they cheered me up I would definitely recommend James Agent to anyone BIG thanks guys Bob

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We chose James Agent to sell our property over other more established agents in our area because we felt they offered a fresh perspective, their fees are very reasonable however they don’t compromise on service. Our property sold very quickly despite the atrocious weather and going on the market on Christmas Eve
Donald was professional and contact was excellent- we would highly recommend James Agent

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent selling experience

Excellent selling experience. Fees reasonable and set out from the start. Adam is extremely professional, knowledgeable and very easy to work with-he really went the extra mile with our house sale as well as helping our buyer. Seeing more and more of James Agent's boards up on 'For Sale' properties and we're not in the least surprised. Wouldn't hesitate to recommend. B&B Carter

7 July 2022
Unprompted review
James Agent logo

Reply from James Agent

Thank you so much for the fantastic review. I was very pleased to work with you and I hope you have settled into your new home. If there is anything I can do for you in the future please do not hesitate to get in touch. All the very best! Kind regards Adam James

Rated 5 out of 5 stars

Simply the best!

Adam and Donald provide an amazing service! Heads above anyone else I have used in the past.
Adams knowledge of the local area and market is excellent and the whole process was well organised and smooth. Adam went above and beyond and saved our house purchase from falling through due to a difficult situation with a neighbour. He always listened to me and offered reassurance when I was really stressed. Such a professional service and I would recommend them to anyone local looking to sell or to buy! They also provided a great price too. I really cant recommend them highly enough.

18 November 2022
Unprompted review
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Reply from James Agent

Hi Melanie, Thank you so much for the great review! It was a pleasure working with you through the ups and downs of the sale process. Please keep in touch! Kind regards Adam James

Rated 5 out of 5 stars

Best estate agent in the borders

From the start Adam was upfront and honest fees were reasonable and the communication was great. He went above and beyond and helped us collect final meter readings which saved us a 3 hour round trip. Would recommend as the only agent to use in the borders.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Estate agents with your interests at the forefront.

Adam and Donald provided great service throughout the sale of my property.
Adam was helpful, insightful on the local market, and really cares about both purchasers and sellers. James Agent did the viewings on my behalf which was so much easier with the number of people they had through the door!
I appreciated Adam’s honesty and integrity throughout the process and felt comfortable having discussion with him. He really got involved with the sale of my property and focused on meeting the needs and wants I laid out.
I would recommend them to anyone local looking to sell or to buy! They also provided a great price too.
Cheers Adam and Donald!

23 August 2022
Unprompted review
Rated 5 out of 5 stars

Donald offered an exceedingly…

Donald offered an exceedingly personable service from start to finish. He went above and beyond to facilitate a quick market listing for us and was always in the end of the phone or text throughout the whole process. Friendly, reliable, flexible and committed to our needs! Would highly recommend Donald and James Agent to anyone looking to seek.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

James Agent are a new type of estate…

James Agent are a new type of estate agents, head and shoulders above the tired and complacent old high street agent/solicitors that are the norm in Scotland. Donald was very professional, friendly, and efficient. Add to that their use of modern technology means they can be contacted outside office hours, and the seller can use an app which lists viewings and delivers feedback. The fees are lower too! We sold our house within days, and were kept informed every step of the way.
We have moved house many times, and without doubt James Agent are the best we have encountered.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

We were both delighted with the service…

We were both delighted with the service we received from Donald. He was always helpful and provided a first class service during the sale of our house. Always on hand with advice and assistance, nothing was too much trouble. We'd have no hesitation in recommending.
Thank you again.

5 May 2022
Unprompted review
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Reply from James Agent

Thank you Alan for the great feedback. It was a pleasure working with you, We wish you all the best with the renovations to your new home. Keep in touch! Donald & Adam

Rated 5 out of 5 stars

Faultless service at a competitive price

I would also highly recommend James Agent. Not only was the pricing clear and competitive (the one-off fee was a refreshing change from the commissions and complicated add-ons the other agents offered) but right from the start, Donald provided a friendly, informed and professional service. Nothing was too much trouble for Donald whose enthusiasm, approachability and knowledge made the process much easier than it could have been. As a result of his help and guidance we received an excellent offer within days of the house being listed. Donald kept us fully informed throughout the sale and continued to keep in touch between offer and completion with regular updates and invaluable advice and reassurances. Can't recommend Donald and James Agent highly enough.

6 April 2022
Unprompted review
James Agent logo

Reply from James Agent

Thank you for your wonderful review Alison. It was a pleasure working with you and we wish you all the very best in your new home!

Rated 5 out of 5 stars

Adam recently helped us sell our house…

Adam recently helped us sell our house in Newtongrange. From the outset he was great. Bang on with his valuation of the property, something Purple Bricks were miles away from. I think he’s got a surveyor background which is really helpful when it comes to getting a realistic and accurate valuation. The whole package and one off fee is really attractive. We had been quoted over £2k more from other agencies for less services. The photos and description were excellent quality. Also the legal company he set us up with for the conveyancing we’re excellent. The sale was quite tricky due to the timings but he kept at it and after 6 weeks of being messed around and an offer being withdrawn 2 weeks into a 4 week move in date we eventually secured an excellent offer. I’d highly recommend Adam and his team if you’re selling your property. Great service at a very good price. Thanks again Adam and all the best. Craig & Sarah.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

We would highly recommend James Agent.

We would highly recommend James Agent to anyone who is looking to sell their house.
From the moment we first contacted Adam we were highly impressed with the quality of expert advice and guidance given by Adam.
We knew from the start that we were in very good hands when it came to selling our house and we sold within 3 days of our house hitting the market. Adam's professional experience, and the easy and clear fees is what set's him away from the other estate agents
The after sales service was also exceptional and we valued that highly.
Not that we are looking to move house!, however, if we were, we would not hesitate to use James Agent again and I would urge anyone looking or thinking of selling to talk to Adam.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! Would highly recommend James Agent to anyone who is thinking of listing! Bespoke and tailored advice and completely professional from start to finish. I will definitely be a returning customer if I ever decide to sell again!!

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend James Agent…

Would definitely recommend James Agent Estate Agency.

From the initial thoughts about selling our property to the completion of the sale both Donald and Adam made the whole process as stress free and easy as possible. It was clear they knew the market well and frequently kept us updated throughout the process.

15 November 2021
Unprompted review

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