Having used Adam and the company to sell four times and to buy from once, we can honestly say that they provide a highly professional and friendly service, with nothing being too much trouble for them... See more
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Excellent, professional company. Everything went really smooth, with no problems at all, and the staff were great. They know their job and the local market. But, results speak for themselves, house so... See more
I’ve now bought and sold two properties in the Borders, and unfortunately my experiences with James Agent have consistently been disappointing. On both occasions when I was considering sellin... See more
I have dealt with many many Estate Agencies in 3 different countries, and I can honestly say hand on heart that every element of the sale of our home with Donald from James Agent was exceptional. Eve... See more
Company details
Written by the company
A cost effective and efficient Estate Agency service, dedicated to our clients 24/7.
Contact info
1 The Wynd, TD6 9LD, Melrose, United Kingdom
- 01896 808 777
- enquiries@jamesagent.co.uk
- jamesagent.co.uk
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Hasn’t replied to negative reviews
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Highly recommended
Donald and Adam did a fabulous job with the marketing of our house. In less than a week on the market, we had secured a very generous offer for our property. Excellent service - would highly recommend James Agent to anyone looking to sell their property.
TOP NOTCH
Straightforward; efficient; of sound judgement and a pleasure to work with. James Agent take all the work and stress away from selling and deliver the results. This is a top notch company that I would highly recommend to anyone buying or selling in the Scottish Borders.
FIRST CLASS.
Excellent service from James Agent estate agents, Scottish Borders
We used James Agent for selling a property and we couldn’t ask for a better experience. Adam James was quick to reply to all my queries, honest, up-front and reliable. There was no fuss, and everything was dealt with efficiently, courteously and respectfully. As I didn’t live at the property that was being sold, it was a great experience to have access to an App on my phone that told me who was booked in to see the house, when their appointment was, and if they had made an offer for the house. This avoided having many phone calls regarding the house sale, which for someone with a busy working life like me, was really helpful indeed. Very highly recommended!
Excellent service
Excellent service, very professional and friendly. Answered any questions promptly and were very helpful.
Great service all round
Great communication, things were very straightforward, competitive pricing, and very competent and helpful agents. Would definitely recommend.
selling my house
Donald and Adam were brilliant kept me well informed and gave me a great app so to keep track of my journey in selling my house even when I got grumpy they cheered me up I would definitely recommend James Agent to anyone BIG thanks guys Bob
Excellent customer service
We chose James Agent to sell our property over other more established agents in our area because we felt they offered a fresh perspective, their fees are very reasonable however they don’t compromise on service. Our property sold very quickly despite the atrocious weather and going on the market on Christmas Eve
Donald was professional and contact was excellent- we would highly recommend James Agent
Excellent selling experience
Excellent selling experience. Fees reasonable and set out from the start. Adam is extremely professional, knowledgeable and very easy to work with-he really went the extra mile with our house sale as well as helping our buyer. Seeing more and more of James Agent's boards up on 'For Sale' properties and we're not in the least surprised. Wouldn't hesitate to recommend. B&B Carter

Reply from James Agent
Simply the best!
Adam and Donald provide an amazing service! Heads above anyone else I have used in the past.
Adams knowledge of the local area and market is excellent and the whole process was well organised and smooth. Adam went above and beyond and saved our house purchase from falling through due to a difficult situation with a neighbour. He always listened to me and offered reassurance when I was really stressed. Such a professional service and I would recommend them to anyone local looking to sell or to buy! They also provided a great price too. I really cant recommend them highly enough.

Reply from James Agent
Best estate agent in the borders
From the start Adam was upfront and honest fees were reasonable and the communication was great. He went above and beyond and helped us collect final meter readings which saved us a 3 hour round trip. Would recommend as the only agent to use in the borders.
Estate agents with your interests at the forefront.
Adam and Donald provided great service throughout the sale of my property.
Adam was helpful, insightful on the local market, and really cares about both purchasers and sellers. James Agent did the viewings on my behalf which was so much easier with the number of people they had through the door!
I appreciated Adam’s honesty and integrity throughout the process and felt comfortable having discussion with him. He really got involved with the sale of my property and focused on meeting the needs and wants I laid out.
I would recommend them to anyone local looking to sell or to buy! They also provided a great price too.
Cheers Adam and Donald!
Highly recommend Donald from James…
Highly recommend Donald from James Agent. He was friendly, approachable and was always available at the end of the phone to answer any questions.
Donald offered an exceedingly…
Donald offered an exceedingly personable service from start to finish. He went above and beyond to facilitate a quick market listing for us and was always in the end of the phone or text throughout the whole process. Friendly, reliable, flexible and committed to our needs! Would highly recommend Donald and James Agent to anyone looking to seek.
James Agent are a new type of estate…
James Agent are a new type of estate agents, head and shoulders above the tired and complacent old high street agent/solicitors that are the norm in Scotland. Donald was very professional, friendly, and efficient. Add to that their use of modern technology means they can be contacted outside office hours, and the seller can use an app which lists viewings and delivers feedback. The fees are lower too! We sold our house within days, and were kept informed every step of the way.
We have moved house many times, and without doubt James Agent are the best we have encountered.
We were both delighted with the service…
We were both delighted with the service we received from Donald. He was always helpful and provided a first class service during the sale of our house. Always on hand with advice and assistance, nothing was too much trouble. We'd have no hesitation in recommending.
Thank you again.

Reply from James Agent
Faultless service at a competitive price
I would also highly recommend James Agent. Not only was the pricing clear and competitive (the one-off fee was a refreshing change from the commissions and complicated add-ons the other agents offered) but right from the start, Donald provided a friendly, informed and professional service. Nothing was too much trouble for Donald whose enthusiasm, approachability and knowledge made the process much easier than it could have been. As a result of his help and guidance we received an excellent offer within days of the house being listed. Donald kept us fully informed throughout the sale and continued to keep in touch between offer and completion with regular updates and invaluable advice and reassurances. Can't recommend Donald and James Agent highly enough.

Reply from James Agent
Adam recently helped us sell our house…
Adam recently helped us sell our house in Newtongrange. From the outset he was great. Bang on with his valuation of the property, something Purple Bricks were miles away from. I think he’s got a surveyor background which is really helpful when it comes to getting a realistic and accurate valuation. The whole package and one off fee is really attractive. We had been quoted over £2k more from other agencies for less services. The photos and description were excellent quality. Also the legal company he set us up with for the conveyancing we’re excellent. The sale was quite tricky due to the timings but he kept at it and after 6 weeks of being messed around and an offer being withdrawn 2 weeks into a 4 week move in date we eventually secured an excellent offer. I’d highly recommend Adam and his team if you’re selling your property. Great service at a very good price. Thanks again Adam and all the best. Craig & Sarah.
We would highly recommend James Agent.
We would highly recommend James Agent to anyone who is looking to sell their house.
From the moment we first contacted Adam we were highly impressed with the quality of expert advice and guidance given by Adam.
We knew from the start that we were in very good hands when it came to selling our house and we sold within 3 days of our house hitting the market. Adam's professional experience, and the easy and clear fees is what set's him away from the other estate agents
The after sales service was also exceptional and we valued that highly.
Not that we are looking to move house!, however, if we were, we would not hesitate to use James Agent again and I would urge anyone looking or thinking of selling to talk to Adam.
Absolutely outstanding service
Absolutely outstanding service! Would highly recommend James Agent to anyone who is thinking of listing! Bespoke and tailored advice and completely professional from start to finish. I will definitely be a returning customer if I ever decide to sell again!!
Would definitely recommend James Agent…
Would definitely recommend James Agent Estate Agency.
From the initial thoughts about selling our property to the completion of the sale both Donald and Adam made the whole process as stress free and easy as possible. It was clear they knew the market well and frequently kept us updated throughout the process.
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