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Got the iPad stand . Not strong enough . Bad quality . Not worth $90 dollars . Emailed customer services to return the item , probably like 10 times . No reply . Terrible customer service and products.
I ordered three items. The most expensive didn't ship. Two additional (Apple) items arrived that I cannot use (Android only) and the third item was misrepresented a "suction cup" was covered in heavy glue.
There is no formal return/refund procedure, I have sent them a message but I'm not holding out much hope.
Have tried more than 5 times to get a refund because the stand won’t hold the large iPad without flopping down. Have been completely ignored.
I placed my order in May. I received my parcel 2 months later.
The package was incomplete (there was only the base).
I've been writing to the company for 3 months via their form. No reply.
It's definitely a fake site. No confirmation e-mail, order tracking doesn't work, cannot be contacted.
Worst quality from China ever produced. Dont buy from here. Also only resieved Half I ordered, but if The rest was same quality Im not in need anyway.
Purchased the big standalone stand, item arrived timely, although the tracking number never worked (which was addressed in a service interaction)
But then … the plastic parts are not up to the tension required to hold an iPad pro, 1st broke on the first day, next one some days later … service never replied anymore. So no spare parts/replacements, you are in for DIY repairs
contated them twice to return defective item - no reply
I placed an order; waited for about twenty days, I sent an email to inquire the state of the order a and I also tried to call. No response. These people are fake.
BE CAREFULL!
I LOST MY MONEY - There is NOTHING - just FAKE!!!
Update:
I got my purchase after 20 days, and are happy about the product. Could have used some information during the process, but beside that, I’m happy with my purchase.
Didnt receive my order/confirmation yet.
10 days since I bought through the brand, and nothing happened.
Think it’s a scam.
Will update review, when something new happens.
All the best,
Casper
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