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Japanbattery Reviews 31

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TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

31 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Did not work with asus C436FA-ENG.

Did not work with asus C436FA-ENG.

Battery installed physically with no problem, charged to 100% without problem (the battery LED turns to white (so far so good).

But power button did not work (power LED did not lit).
If I used old (65% healthy) genuine battery, power LED lit, so it might be an ID compatibility issue.

6 October 2025
Unprompted review
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Reply from Japanbattery

尊敬的客様、

フィードバックありがとうございます。

当社の担当スタッフがお客様にすでにメールでご連絡しておりますので、そちらもご確認ください。

今回の件につきましては、状況に応じて以下の2通りの対応をご用意しております：

1、電源インジケーターが点灯しないだけで、通常の使用には問題がない場合
　→ ご不便をおかけしたお詫びとして、**一部返金（補償）**をご提案させていただきます。

2、ご使用に支障がある場合（電源が入らない、起動できない等）
　→ 返品または交換を承りますので、お気軽にご相談ください。

ご希望の対応をお知らせいただければ、迅速に手続きを進めさせていただきます。
引き続きよろしくお願いいたします。

japanbattery.jp カスタマーサービスチーム

Rated 5 out of 5 stars

Good compatible product

Good compatible product

6 July 2025
Unprompted review
Japanbattery logo

Reply from Japanbattery

尊敬的客様、

この度はjapanbattery.jpをご利用いただき誠にありがとうございます。

今後ご不明な点やご質問等がございましたら、いつでもお気軽にご連絡くださいませ。これからもお客様にご満足いただけるサービスを提供できるよう努めてまいります。

japanbattery.jp カスタマーサービスチーム

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