Worst train service in the world!! I was pushed by one of the train station because we bought the wrong ticket. We were happy to pay what ever the difference was but the guy that worked in the box ne... See more
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Disappointed with misinformation in website. It clearly indicates one can phone number 1300635500 expecting to speak to someone. However, a long recording reverse the phone call to e-mail them. Anot... See more
Getting the pass is really tricky, I spent the better part of half a day going from one place to the next because the locations I was sent to had signs directing me to another location. I felt the 7 d... See more
Dont buy from these people. Prices are ~$100-150 higher than reputable agencies in Australia. They make out they are the "Official" JR Rail agents - they may be accredited but you can get what you n... See more
Company details
Information provided by various external sources
Japan Rail Pass Now are an Australian travel agent who specialise in the Japan Rail Pass. Established in 2010 , we pride ourselves on our extensive knowledge of the Japan Railways Network. We go to great lengths to ensure that your trip to Japan is a great experience. Our goal is to provide Australians with the a seamless process from researching, purchasing and using your Japan Rail Pass in Japan.
Contact info
45/145 Sydney Road, 2094, Sydney
- 1300635500
- helpdesk@japanrailpassnow.com.au
- japanrailpass.com.au
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Delivery was quick and the price was…
Delivery was quick and the price was affordable. Overall to anyone who is travelling to Japan the JR Pass is very convenient and enables travellers to view and visit various locations without having to spend too much on travel. The bullet train is also quicker than other means of transport.
We were so impressed at the amount we…
We were so impressed at the amount we were able to use our JR passes. Excellent value!
Great experience
Great experience. We ordered the rail passes with express delivery. They arrived on time as promised express posted. We were heading off in less than a weeks time.
Happy travel
It’s a good experience, very simple process, value for money slightly cheaper compared with many other sources. Most importantly Japan Rail Pass Now’s customer service is of a high quality- 24/7 support they even message to remind you of Important tips up to just before you leave for Japan, which is very good for first time travel. I definitely recommend it. Happy travel
Money well spent
Money well spent. JR Pass allowed us to travel on buses JR subway trains and the bullet train. Services were frequent and having a pass made it easy to transition from one form of transport to another. Definitely worth the money
Great service across every level
Fantastic
Fantastic. Easy to use and got me all around Japan without a hitch.
The most economical way of travelling across Japan.
I think it is the most economical way of interstate traveling in Japan as a Tourist or on a short stay if you are planning to go from one state to another, for example, Tokyo to Kyoto and return or Tokyo to Osaka to Kyoto back to Tokyo. etc. There are instances that the JR Pass can be used to travel locally.
probably not worth the spend
It was very expensive and we really were only able to use it on 2 occasions. We didn’t feel it was very good value for money however the process was simple and efficient.
Excellent value and really easy to use
Excellent value and really easy to use. We bought a 14 days pass and easily got twice as much value out of it with all the travelling we did.
Absolute must have if touring Japan
The pass was a fantastic addition to our Japanese holiday , particularly every person at the ticket window gave great advice and spoke great English ! If you are touring japan it I’d great value , and it basically covers all of Tokyo too
A JR pass is almost indispensable for a…
A JR pass is almost indispensable for a trip around Japan. Easy to use, offers great savings against booking trip by trip and as always with railways in Japan, smooth, efficient and reliable.
We found the JR pass a fantastic
We found the JR pass a fantastic; cost effective way of getting around Japan. It is great that it can also be used to travel locally on JR lines and ferries as well as on long journeys. Really easy to use.
Rail pass
The rail pass was great and easy to use. However, exchanging the order for the actual pass was hard work. It’d be nice, since this is only for travellers if there was at least one English speaking person to assist. I went to many counters and was treated poorly by many. Considering I paid a lot for the privilege was disappointing.
Don't pass up the chance to see Japan with the JR pass!
Japan Rail Pass provides reliable and cost effective transportation for visitors to Japan. Using the pass for a few trips usually saves the cost of the pass itself and if you tour around like we did for two weeks, the savings are significant! JR trains are legendary for their frequency, punctuality and cleanliness but be prepared to cram in during busy times. Feeling overwhelmed? (e.g. in Tokyo station during peak hours) - ask the friendly JR staff. Riding on the Shinkansen service is an experience in itself. Tokyo to Hiroshima in about half a day. JR Pass is a wonderful means of accessing this amazing country.
It’s a great pass to have
It’s a great pass to have, especially if you are travelling all over Japan to many places however be aware that u will still need the local Suica (local metro) pass for anything outside the JR main lines
Services are excellent
The rail pass was well used
The rail pass was well used and very convenient. We went in and out of JR stations with ease, reserved seats and had a great time. It certainly was a no fuss way to travel
There was a long waiting and cue at the…
There was a long waiting and cue at the arrival of the airport to validate the pass, and the staff were misleading and unhelpful and poor English communication
No issues at all
No issues at all, everything went seamlessly from purchase to swapping to a pass in Japan.
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