First time ordering from Japan With Love Beautiful craftsmanship and safely shipped internationally. Despite a few hiccups with supply chain, they communicated effectively with me and kept me update... See more
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Review summary
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Reviews shaping this summary
Was happy to find this site selling Japanese products that were familiar from visits to the country. Ordering was straightforward and the company kept in touch about delivery. I will definitely use t... See more
Company replied
Items came in good condition as per advertised. Love how this website allows me to get my daily beauty essentials all at the same time eg. makeup materials, face wash and hair products etc, makes my s... See more
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I had an excellent experience with Japan With Love. True to their name, everything about their service was handled with such care and kindness. They went above and beyond to take care of my order, e... See more
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Company details
Written by the company
A company supplies products sold in Japan with headquartered in Japan. At Japan With Love store, we sell products with the most dedicated service to customers. Do you worry about the purchase, price, quality of Japanese products? Don't worry, we send Japanese items to the rest of the world and makes sure the product you hold in your hand is Japanese standard with reasonable price. We hope you enjoy our products as much as we enjoy offering them to you.
Contact info
Minami, Shiobaru 4-13-21, 8150032, Fukuoka, Japan
- hello@japanwithlovestore.com
- japanwithlovestore.com
4.6
Excellent
817 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good online store with great promotions
The shipping is ok. It arrived in 10 days to USA. I have been used some products before and cannot find them easily with decent price at other places. So, I order them in here. I also started using another different product today, and it is a good product. I’m glad I can order those products here with decent prices.
11 July 2025
Unprompted review
Reply from Japan With Love store
Dear Jd,
Thank you so much for your thoughtful and detailed review!
We're really happy to hear that you had a positive experience with our store and that your order arrived in a timely manner. It’s great to know that you were able to find products here that are hard to get elsewhere — and at reasonable prices! We're especially glad to hear you're enjoying the new product you started using as well.
Your continued support means a lot to us, and we're grateful to be able to provide you with reliable access to the items you love. Looking forward to serving you again soon!
I ordered a lot of items from this…
I ordered a lot of items from this shop. I can recommend
1 July 2025
Unprompted review
Reply from Japan With Love store
Dear Aga,
Thank you so much for your support and kind recommendation!
We're truly grateful that you chose to place a large order with us, and we're thrilled to hear you had a positive experience. It means a lot to know you'd recommend our shop — we always strive to offer quality products and reliable service.
Looking forward to serving you again soon! 😊🛍️✨
Excellent service and delivery on time
Excellent service I purchased gillette snosor excell blades very good quality product. recieved today in good packing and on time delivery.
18 July 2025
Unprompted review
Reply from Japan With Love store
Dear Mirza,
Thank you so much for your kind and detailed review!
We’re truly pleased to hear that you had an excellent experience with our service and that your Gillette Sensor Excel blades arrived on time and in good packaging. It’s always our goal to provide high-quality products with reliable and efficient delivery, so knowing everything met your expectations means a lot to us.
We genuinely appreciate your support and are glad we could make your shopping experience a positive one. Looking forward to serving you again in the future! 😊📦💈✨
it needs to be made more crystal clear…
it needs to be made more crystal clear that there will be duties and taxes payable on top of the purchaser price and delivery fee
14 July 2025
Unprompted review
Reply from Japan With Love store
Dear Gurdax,
Thank you for taking the time to share your feedback — we truly appreciate it.
We’re very sorry for any confusion caused regarding customs duties and taxes. Your point is absolutely valid, and we understand how frustrating unexpected charges can be. While we do mention that international orders may be subject to import fees, we realize this could have been made more prominent and clearer during the checkout process.
Your comments are extremely valuable, and we’re already looking into ways to improve our communication on this matter to ensure better clarity for all customers moving forward.
If there’s anything we can do to assist you further or help resolve this experience, please don’t hesitate to reach out. We’re here to help.
Warm regards,
Masaki.
Sublime!
Amazing prices on items hard to acquire outside of Japan. Can't wait to shop here again! ♡
13 July 2025
Unprompted review
Reply from Japan With Love store
Dear Molly,
Thank you so much for the lovely review! ♡
We’re thrilled to hear you enjoyed our prices and selection of hard-to-find items — it’s exactly what we aim to offer to fans around the world. We can’t wait to welcome you back for your next shopping adventure!
Thank you again for your support!
Excellent Experience
This was my first experience with Japan With Love and it was 100 percent positive in all regards. I'm in the US and I was hesitant to place an international order with a company I was not familiar with but I'm so glad I did. The check-out process was easy and they promptly shipped my items via FedEx. The items themselves are authentic and arrived in excellent condition.
2 July 2025
Unprompted review
Reply from Japan With Love store
Dear JB,
Thank you so much for your kind and thoughtful review!
We're truly honored that you chose to place your first international order with us, and we're thrilled to hear that your experience was 100% positive from start to finish. We understand that ordering from a new company overseas can feel uncertain, so it means a great deal to us that we were able to earn your trust.
We're also glad to know that the checkout process was smooth, shipping was prompt, and your items arrived in excellent condition. Providing authentic products and reliable service is at the heart of what we do.
Thank you again for giving us a chance — we look forward to serving you again in the future!
Flawless order and fast delivery
Flawless order and fast delivery
The online store has a very big portfolio of products. It is easy to order and the delivery usually comes very fast.
The only challenge I have is to find the “favorites” items that I am saving in my profile.
29 June 2025
Unprompted review
Reply from Japan With Love store
Dear Vanya,
Thank you so much for your thoughtful and detailed review!
We're delighted to hear that your order was flawless and delivered quickly, and that you find our product selection and ordering process easy and convenient. It truly means a lot to us to know you're enjoying the overall shopping experience!
Regarding the "favorites" feature — thank you for bringing that to our attention. We understand how important it is to easily access your saved items, and we’ll look into how we can improve the visibility or functionality of this feature to make it more user-friendly.
We truly appreciate your support and helpful feedback, and we look forward to serving you again soon! 😊🛍️💖
The attitude of helping out customers…
The attitude of helping out customers to solve problems,
4 July 2025
Unprompted review
Reply from Japan With Love store
Dear Vivian,
Thank you so much for your kind words!
We truly believe that customer care goes beyond just delivering products — it's about being there when you need support and doing our best to solve any issues that may arise. We're really glad to hear that our team’s attitude made a positive impression.
Your feedback means a lot to us, and we look forward to assisting you again in the future! 😊🤝✨
Taking care of business
This was the best response from any vendor. It arrived in days rather than months.
7 July 2025
Unprompted review
Reply from Japan With Love store
Dear Susan,
Thank you very much for your kind and encouraging feedback.
We are truly pleased to hear that your order arrived promptly and that our service stood out in comparison to others. Providing reliable and efficient service is something we take great pride in, and your satisfaction is the best reward for our efforts.
We sincerely appreciate your support and look forward to serving you again in the future!
Great service and great product
15 May 2025
Unprompted review
Reply from Japan With Love store
Dear Leigh,
Thank you so much for your kind words!
We’re really happy to hear that both our service and the product met your expectations. Your support means a lot to us, and we look forward to serving you again soon!
Reply from Japan With Love store
Thank you for your purchase. We look forward to welcoming you back in the future.
The item arrived on time
The item arrived on time, well-packaged, and just as described. When I had a small question, customer service replied fast and was very helpful.
Everything was smooth from start to finish. I’m very happy with the service and will definitely order from them again.
4 July 2025
Unprompted review
Reply from Japan With Love store
Dear C T,
Thank you so much for the wonderful review!
We're thrilled to hear that everything went smoothly — from the timely delivery and careful packaging to the quick and helpful response from our customer service team. It means a lot to know you had a positive experience from start to finish.
We truly appreciate your support and look forward to serving you again soon! 😊📦🌟
Excellent service and fast shipping
Excellent service and fast shipping. Overall, it’s really convenient being able to purchase products that I can’t find locally.
1 July 2025
Unprompted review
Reply from Japan With Love store
Dear Richard,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found our service excellent and the shipping fast. It means a lot to us that we can help you access products that aren’t available locally — making shopping convenient and enjoyable is exactly what we strive for!
Thanks again for your support, and we look forward to serving you again soon! 😊🛍️🌏
highly recommended!
3 July 2025
Unprompted review
Reply from Japan With Love store
Dear Terumi,
Thank you so much for the recommendation! 🌟
We truly appreciate your support and are so glad you had a great experience. Looking forward to serving you again soon! 😊
Very fast and reasonable shipping cost.
Very fast and reasonable shipping cost.
3 July 2025
Unprompted review
Reply from Japan With Love store
Dear PC,
Thank you so much for your feedback!
We’re glad to hear the shipping was fast and reasonably priced — we always aim to provide a smooth and affordable experience for our customers. Your support means a lot, and we look forward to serving you again soon! 🚚✨
Reply from Japan With Love store
Dear Jamie,
Thank you so much for your kind review!
We're really happy to hear that you had a great experience and that our customer service left a positive impression. Providing friendly, helpful support is something we genuinely care about, so it means a lot to know you felt well taken care of.
Your feedback encourages our team to keep doing our best every day. We truly appreciate your support and look forward to serving you again in the future! 😊🌟
Personal approach to customers and 5 star service!
personal approach to customers. Something rarely seen these days, but something extremely valuable!
Also quick shipping + good price!
30 June 2025
Unprompted review
Reply from Japan With Love store
Dear ZOV,
Thank you so much for the amazing review!
We’re truly happy to hear that you appreciated our personal approach — it means a lot to us, especially since we believe real care and connection make all the difference. It's wonderful to know the fast shipping and pricing also met your expectations!
Thanks again for your support — we look forward to serving you again soon! 😊🌟
Reply from Japan With Love store
Dear Eva,
Thank you so much! We're thrilled to hear that you love them 😊
It always makes our day to know our customers are happy with their purchase. Thanks for your support, and we can’t wait to serve you again! 💖
Items were delivered fast and it…
Items were delivered fast and it arrived in good condition.
28 June 2025
Unprompted review
Reply from Japan With Love store
Dear Soraya,
Thank you so much for your feedback! We're really glad to hear that your items were delivered quickly and arrived in good condition. We always do our best to ensure a smooth and reliable shopping experience, so it’s great to know everything met your expectations.
Thanks again for choosing us — we hope to see you again soon! 😊
Great Merchandise
27 June 2025
Unprompted review
Reply from Japan With Love store
Dear Jorge,
Thank you so much for your kind words! We're really happy to hear that you're pleased with the merchandise. We always aim to offer high-quality products that our customers will truly enjoy, so it means a lot to know we met your expectations.
If there's anything else you need or if you have any questions, feel free to reach out anytime. We look forward to serving you again in the future! 😊
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