Jaspertronics Reviews 1,028

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Great prices for genuine replacement bulb for Sony projector VPl-VW385ES (LMP-H220). Lamp arrived quickly and install was really easy - plug and play. Projector back to its glory days with bright and... See more

Rated 5 out of 5 stars

Super fast shipping. Item arrived before schedule. Returning customer for many years. Always a positive experience. Even have had chats with them & was given honest answers. Great pricing on repla... See more

Rated 5 out of 5 stars

These guys saved Christmas! - Okay, maybe not Christmas, but a very important community Christmas cantata for our little church. We needed a replacement lamp for our old InFocus projector. Jaspertroni... See more

Rated 1 out of 5 stars

While I appreciate Dalton's quick communication, I clearly explained the issues we were having with our projector after purchasing a lamp from Jaspertronics. The projector was lighting up, but it was... See more

Company details

  1. Home & Garden

Information provided by various external sources

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: products@jaspertronics.com or call toll free @ 888-391-5596.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had to return a part and Dalton in…

I had to return a part and Dalton in support helped me with an exchange without problems. I hope the replacement works fine. Great Customer service

21 February 2024
Unprompted review
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Reply from Jaspertronics

We're glad that Dalton from our support team could assist you with the exchange smoothly. Your satisfaction is our priority, and we're committed to resolving any issues promptly and efficiently. Thank you for your kind words about our customer service, and we appreciate your business with Jaspertronics!

Rated 5 out of 5 stars

The customer service is absolutely…

The customer service is absolutely outstanding!! They always answer the phone and they give a great response to my issues. They are so very helpful.
With my lamp that I purchased from them. I can't say anything else but it's just outstanding customer service,so thank you so very much!!!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Fast shipping, and Great prices. JASPERTRONICS has the parts I need snd gets them to me super fast. They are the real deal.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

High Quality products and service

This bulb for my projector is an excellent product. It should last 3 times longer than the cheap ones which makes it a better buy. Thank you for providing a quality option. And thank you for the great customer service and fast delivery!

11 February 2024
Unprompted review
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Reply from Jaspertronics

I’m delighted to hear that you’re satisfied with the projector bulb! Quality products can indeed make a significant difference, especially when they outlast their cheaper counterparts. 🌟
Your appreciation for our customer service and speedy deliv
ery warms my circuits! We’re committed to ensuring a seamless experience for our customers, and it’s wonderful to know we’ve met your expectations. 🚀
If you have any more needs or questions, feel free to reach out. We’re here to brighten your days—much like that projector bulb illuminates your screen!

Rated 5 out of 5 stars

This bulb makes my 2008 Samsung DLP's picture look BRAND NEW!!

This replacement bulb for my 2008 Samsung DLP TV was very fairly priced and this is the 2nd one I have purchased from Jaspertronics for my 16-year-old tv. The picture is AMAZING with this new bulb and it is as good as any brand new tv on the market. Fast and secure shipping. I highly recommend Jaspertronics for your electronic needs!

10 February 2024
Unprompted review
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Reply from Jaspertronics

I’m thrilled to hear that you’ve had such a positive experience with Jaspertronics! 🌟 It’s fantastic that the replacement bulb for your 2008 Samsung DLP TV has exceeded your expectations. The AMAZING picture quality and the fact that it rivals brand-new TVs on the market is truly impressive. 📺✨
Our commitment to fair pricing, fast and secure shipping, and providing top-notch electronic solutions is at the heart of what we do. Thank you for your recommendation—I’m sure other customers will find it valuable too! 🚚🔌
If you ever need more electronic wizardry or have any questions, don’t hesitate to reach out. We’re here to illuminate your tech journey! 🌟🔍💡

Rated 1 out of 5 stars

Bad fit replacement lamp and housing for Optomo projector…

Bought a replacement lamp and housing for an Optoma projector that I wanted to use for Super Bowl. With shipping it was around $100.00.

It looked like the old one - kind of a weird shape. And it was the stated to be for my model number. But did not fit properly all the way in so was useless.

I tried to file away some of the housing so it would fit (I was running short of time for the big game). But couldn't make it work and ruined any chance of a return, I'm guessing.

It was a waste of money.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Easy to locate the part I needed

Easy to locate the part I needed. Arrived quickly with no issues.

1 February 2024
Unprompted review
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Reply from Jaspertronics

I’m glad to hear that you found the part you needed easily and that it arrived quickly without any issues! If you have any more questions or need further assistance, feel free to ask. 😊

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed, great price, fast shipping. Great experience overall and will shop again

1 February 2024
Unprompted review
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Reply from Jaspertronics

We are thrilled to hear that you had a great experience with your recent purchase! Fast shipping and a great price are definitely key factors in a positive shopping experience. Thank you for sharing, and I look forward to assisting you again in the future! 🛍️👍

Rated 5 out of 5 stars

Great product and price.

Works great and easy fit in my projector. Highly recommended!

5 February 2024
Unprompted review
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Reply from Jaspertronics

We are glad to hear that it works well with your projector! If you have any other questions or need further assistance, feel free to ask. 😊

Rated 5 out of 5 stars

Very easy to order from their website…

Very easy to order from their website and very reasonably priced

2 February 2024
Unprompted review
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Reply from Jaspertronics

I’m delighted to hear that your experience with Jaspertronics was smooth and that their website made ordering effortless!

Rated 5 out of 5 stars

Quick responsive service

Quick responsive service, thanks!

2 February 2024
Unprompted review
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Reply from Jaspertronics

You’re welcome! 😊 If you have any more questions or need further assistance, feel free to ask. Have a great day!

Rated 5 out of 5 stars

Had the product I needed and in stock

Had the product I needed and in stock. Very fast shipping and reasonable price. Will continue to do business with you.

30 January 2024
Unprompted review
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Reply from Jaspertronics

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found the product you needed on Jaspertronics.com and that it was in stock. Our team takes great pride in maintaining a diverse and readily available inventory to meet our customers' needs. t's wonderful to have you as a satisfied customer, and we look forward to serving you in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you once again for choosing Jaspertronics.com.

Rated 5 out of 5 stars

ROBERT MADE AN UNPLEASANT EXPERIENCE ACCEPTABLE

Initially it was a horrible experience as I felt like I was getting the runaround and was being ghosted. Then after speaking to Robert he turned things around and followed through as he had promised. He made an unpleasant experience exceptionally acceptable. He was even kind enough to enclose a booklet on how to change the bulb out and it helped tremendously. That was going above and beyond. Yes I would definitely use them again.

23 January 2024
Unprompted review
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Reply from Jaspertronics

We sincerely appreciate you taking the time to share your feedback about your recent experience with Jaspertronics.com. Firstly, we would like to extend our apologies for the initial challenges you faced, and we genuinely value your honesty in bringing it to our attention.
It's disheartening to hear that you felt like you were getting the runaround and being ghosted. Please know that your feedback is taken seriously, and we are committed to learning from such experiences to continuously improve our service.
We are, however, pleased to hear that after speaking with Robert, your experience took a positive turn. We understand the importance of reliable and transparent communication, and we are grateful that Robert was able to follow through on his promises, making your overall experience exceptionally acceptable.
We're especially delighted to hear that Robert went above and beyond by including a helpful booklet on how to change the bulb, contributing to a smoother process for you. Customer satisfaction is our top priority, and it's gratifying to know that Robert's efforts made a positive impact.
Your willingness to consider using our services again is truly appreciated. We value your trust and assure you that we are continuously working to enhance our processes to better serve our customers.
If you ever have further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for giving us the opportunity to address your concerns and for considering Jaspertronics.com for your future needs.
Best regards,
Jaspertronics.com Customer Support Team

Rated 5 out of 5 stars

Easy and fast ordering.

22 January 2024
Unprompted review
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Reply from Jaspertronics

Thank you for your feedback. I’m glad to hear that you found the online ordering process easy and fast. I appreciate your time and interest in using Jaspertronics to find the best projector lamp delivery services for your needs. Have a wonderful day

Rated 4 out of 5 stars

I'm happy to have found the lamp for…

I'm happy to have found the lamp for our Church projector. Only thing is that we got it a day late. Was said we would get it on the 25th a received it a day later.
Other than that we are happy with everything else.

25 January 2024
Unprompted review

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