Jawology Reviews 22

Great experience re refinements when working with Grace.

Terrible experience!

I ordered the kit and after receiving it was told they were bringing on a new dentist or orthodontist which I found odd but anyway.

I did the first bit of the kit and sent photos as requested, days went by and no response so I followed up and again no response.

I finally received something back almost a week later.

Whatever excitement I had to utilise Jawology went away when they wouldn't reply.

Then on March 6th I get an email saying Jawology is now open... what were they before?

Very confusing and I'm out of pocket for the impression kit.

The team provided clear instructions and the support and response times was way above expectations throughout the process. I was extremely impressed with the services provided. Reasonably priced and highly recommended. Special thanks to Grace from Cases & Support!

It was great, with good communication and quality materials. The only reason I’m not giving 5 stars is because it took longer than planned.

Breeze to deal with, great communication. Excited for the final results!

Helpful staff who respond to messages promptly and guide you through your decision making process when considering aligners as an intervention that will work for you.

Fantastic service. Can’t recommend them enough. Clear, prompt communication and very fast turnaround time on my aligners. When I initially started comparing clear aligner brands, I wasn’t sure about Jawology because they didn’t have a massive online presence but I’m so glad I went with them. They exceeded my expectations in every way. After going to the dentist for the initial scan, they sent me the treatment plan for my future smile and asked me to review. I even had the opportunity to provide feedback regarding how I wanted my teeth to look and they took it onboard in the treatment modelling stage. From payment to when I received my aligners, it was only 4 weeks, which is super fast. And I was kept updated every few days on the status of my aligners. And to top it off, they only charge a fraction of what the bigger brands do for the same service & quality. Big thank you to Jawology. I’m really grateful for their service and will be recommending them to everyone I know looking for aligners.

Still going though the progress .

Very simple process and great product. Quick replies from start to finish! Great customer service!

Grace was fabulous! Very clear information, followed up after I’d ordered the mould kit, explained what would happen. Fast & efficient.

While I’m yet to start my treatment and can’t comment on results, I just need to praise the team for their great customer service. I ask a lot a questions and they have been swift and patient in responding which has really boosted my confidence in the process and I look forward to starting treatment. I was a bit weary initially considering the price of treatment, but so far I’ve only been proven wrong and hopefully I’ll be able to give an honest review on the treatment process itself aswell.

Quick replies, always answered questions

Jawology Service was outstanding. I have received my aligners and 100% looking forward to seeing the transition over the next few months.

I feel there hasn’t been much guidance and that the company so far doesn’t seem very organised.

Great service & seamless. Keen to get my teeth good!

Half way through my aligner trays and things are going perfectly. Customer service has been great the whole time and really love the fact I can do this online. Really impressed so far!

You over charged me and were dishonest about the delivery method

After sending my scans to them my treatment plan was made quickly. My case was more complex but my aligner box had what my dentist needed to put my attachments on easily. Loving results so far and very little discomfort

Nice results and easy to use, I’ve noticed my smile is better and it’s only been 8 weeks. I’m starting to get compliments on my teeth which is weird haha

Affordable, shipping was quick and support was good. Thanks guys.