Jayger  Reviews 72

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, often describing them as stunning, durable, and beautifully made. Many highlight the excellent service, prompt delivery, and the ease of the ordering process, making their purchases truly personal. The items are frequently noted for their sharpness, balance, and ability to perform their intended tasks with little effort. However, some customers also noted issues with delivery times, with orders taking longer than expected or not receiving updates. A few other people also felt that the product received did not match the promised specifications, such as engraving errors or discrepancies in material hardness.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick dispatch and... See more

Order

Consumers find the ordering process to be positive, with many appreciating the straightforward process and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as amazing and excellent. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a damascus half moon knife for my leatherwork and it's absolutely superb! It feels nice in the hand, its very sharp, cuts perfectly with little effort needed. One of the main features i... See more

Rated 5 out of 5 stars

Chose small billhook for a hedge-laying project - a little light perhaps but sharp, kept its edge and beautifully made.... great for tight corners. Am ordering up the larger model for next stretch of... See more

Rated 5 out of 5 stars

I recently bought the Handmade Cleaver CH100 from Jayger, and I’m genuinely impressed. The quality is outstanding — it feels solid and very well-crafted. At 8mm thick, this cleaver is heavy and power... See more

Company replied

Rated 5 out of 5 stars

Excellent quality items. The workmanship is lovely. They are true damascus products unlike so many others. Items were shipped quickly using a good quality courier. Will be having more from this comp... See more


Company details

  1. #11 of 12 best companies in Knife Shop
  2. #78 of 81 best companies in Camping Shop
  3. #19 of 19 best companies in Woodworking Supply Shop

Written by the company

Welcome to Jayger, where craftsmanship meets culinary excellence. Nestled in the heart of Nottingham, England, we specialize in crafting exquisite handmade kitchen knives and tools. Each piece is meticulously created by skilled artisans using unique materials, ensuring every product is a work of art. Elevate your cooking experience with Jayger's distinctive, handcrafted creations designed to inspire and empower chefs worldwide.


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top quality products

I orderd a sgian dubh Damascus blade and a custom sheath for it when I received the products I was very pleased with the quality of the items I received the Damascus has a beautiful pattern and is top quality craftsmanship it was very sharp right out of the package unlike most sgian dubh blades so I did not have to sharpen it right away which is great for me. Now onto the sheath I can’t find anything bad to say about it it’s very well put together and looks like it will hold up very well with proper care.

17 September 2025
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Reply from Jayger

Thank you for sharing your positive experience. We’re delighted to hear that you’re impressed with the craftsmanship and quality of your Damascus Sgian Dubh and sheath. At Jayger, we take pride in delivering finely made products that combine functionality with traditional design. Your feedback reinforces our commitment to excellence, and we truly appreciate your support.

Rated 5 out of 5 stars

Fast delivery good communication and…

Fast delivery good communication and great product delivery

22 September 2025
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Reply from Jayger

Thank you for your positive feedback! We’re glad to know you were happy with the fast delivery, good communication, and the quality of the product. We truly appreciate your support!

Rated 5 out of 5 stars

Great customer service

Great customer service, timing was perfect and ace was in great condition

18 September 2025
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Reply from Jayger

Thank you for your kind words! We’re so pleased to hear you had a great experience with our customer service and that the axe arrived in perfect condition and on time. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Steak knife’s were engraved

Steak knife’s were engraved. Great product. Quick delivery to USA.

17 September 2025
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Reply from Jayger

Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the engraved steak knives and that they reached you quickly in the USA. Your support means a lot to us!

Rated 5 out of 5 stars

Skian Dubh blanks

A longer than usual wait for deivery but was kept informed periodically.
Worth the wait though ~ excellent quality product.
Many thanks.

17 September 2025
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Reply from Jayger

Thank you so much for your kind feedback! We truly appreciate your patience with the delivery and are glad to hear you’re pleased with the quality of the Skian Dubh blanks. It means a lot to us that you found them worth the wait.

Many thanks again for your support!

Rated 5 out of 5 stars

Great quality blades.

18 September 2025
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Reply from Jayger

Thank you for your kind words! We’re glad to hear you’re happy with the quality of our blades.

Rated 5 out of 5 stars

Amazing experience

My experience with Jayger was entirely amazing, They provide great quality products with not only sturdy construction and durability but also attractive aesthetic design,
I purchased Jack Krausers knife from RE4, I am very happy with it, I especially appreciated the customization feature with the initals you can put onto the product.
No regrets whatsoever, a great piece from a great game, I highly reccomend Jayger.

17 September 2025
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Reply from Jayger

Thank you for your amazing review! We’re so glad you love your Jack Krauser’s knife and appreciated the quality and customization. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I recently bought the Handmade Cleaver…

I recently bought the Handmade Cleaver CH100 from Jayger, and I’m genuinely impressed. The quality is outstanding — it feels solid and very well-crafted. At 8mm thick, this cleaver is heavy and powerful, exactly what I was looking for. You can tell it’s been made with care and precision. It has a great balance, cuts effortlessly, and looks absolutely stunning too. Definitely worth the investment if you’re serious about your kitchen tools. Highly recommend!

4 August 2025
Unprompted review
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Reply from Jayger

Thank you so much for your detailed feedback! We’re thrilled to hear the CH100 Cleaver met your expectations in both quality and performance. It’s great to know you value the craftsmanship and balance — your recommendation means a lot!

Jayger Team

Rated 5 out of 5 stars

Excellent! Damascus half moon knife 👍

I ordered a damascus half moon knife for my leatherwork and it's absolutely superb!
It feels nice in the hand, its very sharp, cuts perfectly with little effort needed.
One of the main features is the blade forms part of the handle and its a thick wedge of metal sandwiched between two pieces of wood to make the handle. This makes the knife extremely strong, rigid andich better quality than other knives I have used. If you are new to leathercraft and think of Georg Barnsley and Sons which snapped due to its poor quality steel now, dont waste your money, give Jayger a chance. The make far superior products for leatherwork and they genuinely will last. 👍

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products, beautifully made. Exactly reflecting the design and quality displayed on the website. I bought 4 items, one which had slight damage. Jayger responded immediately to rectify the and replace. This is a great service. Thank you

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and beautiful pieces of art

This is the second purchase we made, both great.
First order was a set of 5 knives for a 60th birthday gift, they are beautiful and great for cooking, the leather knife roll was also very good and the engraving as requested.
Second purchase is a hatchet, very very beautiful and we are counting the days to go camping to put it at good use! And I have to admit that even as a decorative item is great!

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Custom Ordering - Beware

I recently got rub on a custom order value of 750 USD.

While in the middle of back and forth emailing with infoATjayger.co.uk (AT = @, Trustpilot does not allow to write email addresses in reviews, but that's the key point here), someone else spoofed the email address infoATjayger.co.uk and continued the discussion with me. I was provided bad payment instructions, through unsecured PayPal method.

While instructing me, the thieft seemed to have knowledge Jayger website and the custom ordering system. He got me convinced. I lost all my money.

infoATjayger.co.uk is not secured.

11 December 2024
Unprompted review
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Reply from Jayger

Official Response from Jayger Management

We are writing to address this review and provide urgent clarification regarding this transaction. After a comprehensive audit of our financial records, we can confirm that Jayger has not received any payment of $750 from this customer.

Based on the details provided, it is clear that the customer has been the victim of a "Business Email Compromise" (spoofing) scam by a third-party fraudster. We want to state the following facts clearly:

No Funds Received: No payment for this order has entered our bank or PayPal accounts.

Unauthorized Payment Method: Jayger never requests payments via PayPal "Friends & Family" or unsecured links. All legitimate payments are processed through our secure official website checkout or via formal business invoices.

Email Spoofing: The "back and forth" mentioned was intercepted by a criminal mimicking our email address. This is a known tactic used by scammers to divert funds to their own private accounts.

We have already advised the customer to report this as fraud to their bank and to Action Fraud (UK) immediately. We are willing to cooperate with any official police investigation to help the customer trace where their money was actually sent.

Warning to all customers: Please never send money to a personal PayPal address. Always ensure you are paying through our verified business portal.

Rated 5 out of 5 stars

Amazing company

Amazing company. Made exactly what I asked for and went above and beyond to help me out will definitely recommend to friends and family

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Never buy from this company jaygers knife…

I got a set of jaygers kitchen knife sets a set 5 in a leather roll for a birthday present. I must say I would have given half a star if I could have . When I got the knife I noticed lots of edge damage on three of the knifes . Some parts of the blades were blunt other had rollover and one part of the blade had a notch out of it . I sent him a email stating there were damage to the knifes. He asked me to send pictures which I did but it is very hard to take a picture of the edge of a knife . That was two weeks ago and I have heard nothing from this company . Had to give these knife as they were as a present I was discussed I had to do that after sending so much money .

13 January 2025
Unprompted review
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Reply from Jayger

We’re very sorry to hear about your experience. We always offer a full refund or exchange if an item arrives damaged, but in order to process this we do need the knives returned to us so we can inspect the issue. From your message, it seems the return was not completed, which is why the process couldn’t move forward.

We understand how disappointing this must have been, especially as the knives were a gift, and we regret the inconvenience caused. If you would still like us to resolve this, please reach out again and we’ll be happy to help.

Jayger Team

Rated 5 out of 5 stars

Damascus firestorm hunter - Epic

Ordered a custom Damascus hunting knife and this seriously delivered. It’s such high quality work. Full tang with a Camel bone handle and leather sheath. Jayger communicates well and the craftsmanship of it is literally epic. The firestorm pattern is excellent and I really like the shape of the Bowie style. It’s like the idea in my head, came to life. Will recommend to everyone. Very pleased. Great work. Thank you very much.

29 January 2025
Unprompted review

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