Jaz Hotel Group Reviews 58

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

JAZ Mirabel Park Amazing hotel with such amazing people, who go that extra mile to ensure you have the best holiday experience. The staff were all so welcoming including the pool staff and cleaners... See more

Rated 5 out of 5 stars

Incredibly friendly and professional throughout. We were treated like family and the whole experience was wonderful. The colleagues of the hotel were all brilliant and do everything "from the heart".... See more

Rated 5 out of 5 stars

Stayed at the Jaz blue marine in January 2026. A fabulous experience. The staff and their level of service was a masterclass. The hotel wasn’t just spotless, it was stylish and comfortable. As with e... See more

Rated 1 out of 5 stars

We stayed in Jaz pyramids resort, Giza, Cairo from 24/03/25 till 30/03/25. Rooms are bit outdated needs lot of improvement, we have stayed in Jaz Hurghada 2 years before, better hotel location an... See more

Company details

  1. Hotel

Information provided by various external sources

Follow us on: Facebook: @Jazhotelgroup Instagram: @Jazhotelgroup LinkedIn: https://t.co/vnonBVk8h6


Contact info

3.9

Great

TrustScore 4 out of 5

58 reviews

5-star
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Rated 1 out of 5 stars

Bad experience

Although service in hotel Jaz Maraya in Marsa Alam was very good, we had to leave before the foreseen check out date (because of the lockdown in Egypt). As we paid to the hotel the whole stay on forehand, a refund was promissed for the time we could not stay anymore, and this within 10 days. We are now already one month later, and we still did not see any refund, not even an answer on our e-mails. This makes our sad experience because of this lockdown also a bad experience with Jaz Maraya hotel.

16 April 2020
Unprompted review
Show reviews in all languages. (58 reviews)

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