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JB Cookie Cutters Reviews 396

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TrustScore 5 out of 5

4.8

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including stencils and cookie cutters, noting they are well-made, precise, and exactly as described. Many appreciate the wide variety of items available and how well they work for various projects, from baking to crafting. Reviewers frequently highlight the excellent delivery service, with orders arriving quickly, often sooner than expected, and well-packaged. People also commend the company's responsiveness and efficiency in handling orders, even in urgent situations. However, some customers experienced issues with incorrect sizing when ordering or received a damaged item.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the cookie cutters and... See more

Quality

Reviewers consistently express high satisfaction with product quality. Customers frequently praise the... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Users describe positive interactions with order. Many customers praise the speed of delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a custom stencil to spray paint an old script VanHalen logo on my guitar case. JB Cookie Cutters told me what to do, and they delivered with flying colors! It was fast, and delivered well p... See more

Rated 5 out of 5 stars

We are happy customers - we lost something needed for a party - JB Cookie Cutters mailed out a cake topper to us only a few hours after receiving our order - we got it in time and were very pleased wi... See more

Rated 5 out of 5 stars

The stencils were perfect size for the project needed. Your website provided an accurate picture and offered various sizes. It was easy to locate all toy story characters once I remembered their nam... See more

Rated 5 out of 5 stars

I have purchased several different items. Every item has been exceptional. Exactly as described. The one thing, I would like to see come with the order would be a colored picture as is shown on websit... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

JB Cookie Cutters make custom cookie cutters in almost any design you can imagine. From Batman to your favorite Disney characters, we have it all! Order online!

Contact info

4.8

Excellent

TrustScore 5 out of 5

396 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing assortment and sizes of cookie…

Amazing assortment and sizes of cookie cutters, great product descriptions, really reasonable prices, good quality, and also works great on fondant. Shipping is always quick and safe, so I recommend them to everyone and order several times a year.

8 October 2025
Rated 5 out of 5 stars

Stencils

Great company. Everything comes quickly and always satisfied with products. Will be shopping here for years to come

7 October 2025
Rated 2 out of 5 stars

Zero arrived fine but Sally was broken

Zero arrived fine but Sally was broken. I sent a pic to customer service hoping you will replace it

2 October 2025
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Reply from JB Cookie Cutters

Hello Evie, yes, for all items that arrive broken or damaged, we offer either a reship or a refund. Please be on the lookout for our email with these options.

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