I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more
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After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more
Company replied
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more
Company replied
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more
Company replied
Company details
- #39 of 193 best companies in Electronics store
Written by the company
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Contact info
United Kingdom
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4.9
Excellent
532 reviews
Asks customers to review
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Long delivery time.
27 June 2024
Reply from JB Postle
Thank you for your feedback and your great 4* review for your recent purchase with us.
We apologise for the delay and always try our best to take note of any feedback and try and improve. Our Team appreciate all your comments.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Personal service from a family run…
Personal service from a family run company, couldn’t have asked for more. Went above and beyond to accommodate our needs.
29 June 2024
Reply from JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Problem with Insurance Claim on Samsung…Retracare
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D Minus Grade
We had been without Fridge & Freezer for 4 Weeks
RetraCare finally contacted Nikki @ J B Postle ....Brilliant Customer Service from Nikki New unit delivered & commissioned by her team within 2 days.
All original information on warranty provision insisted contact only with RetraCare. Dont! Call Nikki / Team Postle
They have been excellent with Customer Service
27 June 2024
Unprompted review
Reply from JB Postle
Thank you for your great 5* review and all of your helpful feedback on the service we have provided to you.
As we discussed we will always encourage our customers to contact us first when they have any issues during the lifetime of their products. As you know we are always happy to help.
Our Team JBP will be really pleased with your feedback and we thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Always great service and product knowledge from the team
As always great service from the team,buy local 👍
28 June 2024
Reply from JB Postle
Thank you for your lovely 5* review and for shopping locally!
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Postles offers excellent and unique…
Postles offers excellent and unique customer service in this arena. They manage ordering through to installation and delivery. Guidance and advice is unbiased. All staff are extremely helpful and polite. .
27 June 2024
Reply from JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you.
Our Team JBP will be really pleased and will always try to help and support you for the lifetime of your products. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Good company to do business with
Didn't have one in stock, soon got one in and delivered.
Used company before and will use again
31 May 2024
Reply from JB Postle
Thank you for your great 5* review and for shopping locally with us.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
More than helpful.
More than helpful.. from initial phone call to installation.
Absolutely faultless...advice...communication..delivery...and tidy.
Thank you Postle's
30 April 2024
Unprompted review
Reply from JB Postle
Thank you for your fab 5* review and for your great feedback.
Our Team JBP will be really pleased and will always try to help and support you. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5* review and all of your helpful feedback on the service we have provided you.
Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent
Excellent. Very impressed. We want to support our local shops and were surprised and pleased that they were able to match the price of larger competitors. Our new fridge/freezer was delivered on the same day as we placed the order. First class, seamless service, beyond our expectation and will definitely use Postles again.
23 May 2024
Postles is my go to…
Postles is my go to for any electronics.
I always find them so helpful in store and their staff are a pleasure to deal with.
This time I chose to purchase my new tumble dryer online and it did not fail to please. I ordered on the Sunday evening and it was delivered the next day for free as I am a local customer.
Overall, I am so pleased with the service and my new tumble dryer.
Thanks again Postles!
28 April 2024
Reply from JB Postle
Thank you for your brilliant 5* review Aimee and for all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased! Thank you for shopping locally as we all really appreciate your custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy online order
Easy online order, collected from their warehouse the next day at a time that suited me from a trusted local supplier
21 April 2024
Reply from JB Postle
Thank you for your great 5* review and we love that you found it easy to order on our website. Our Team JBP will be really pleased! Thank you for your custom over the years and your ongoing loyalty to our stores.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Customer service is very good
Customer service is very good, the staff are very friendly and helpful. I have bought a few electricals from postles of Aylsham and I think that it's the good personal service that makes me return to them.
6 April 2024
Reply from JB Postle
Thank you for your lovely 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased and will always try to help and support. Thank you for your loyalty and custom.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service. and very patient with…
Excellent service and very patient with all my enquiries I would highly recommend this company, there very informative and experienced in their field
4 April 2024
Unprompted review
Reply from JB Postle
Thank you for your brilliant 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased and as you know are always happy to help.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5* review. Our Team JBP will be really pleased!
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Nice company to deal with
Nice company to deal with, no fuss and simple website. Delivered my new washing machine and took the old one away. Trouble free and efficient. They also contacted me after a week to make sure that everything was ok and have taken a copy of my extended guarantee to keep on their files so that they can action and deal with any future repairs etc. Very nice touch.
5 March 2024
Reply from JB Postle
Thank you for your brilliant 5* review and all of your helpful feedback on the service we have provided to you. Our Team JBP will be really pleased!
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
My order was not delivered on the day I…
My order was not delivered on the day I was supposed to receive it, however after phoning Postles the following morning I received it within 10 minutes.
1 March 2024
Reply from JB Postle
Thank you for your 4* review and we apologise for not getting your delivery out your chosen day.
We hope you have had a chance to use your product and are pleased with the results.
If there is anything we can do to help in the future you know where we are.
Please do Just Ask
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent customer service
Excellent customer service. Glen in Sheringham was extremely helpful and went the extra mile to help in choosing my Bosch washing machine model and get it to me same day! The price equalled all the searches I made...why not support your local shop to keep them in business for your future needs. Pleased I was able to get a free 5yr warranty with the promotion on this washer. The online warranty reg was straight forward.
Altogether... an easy, no hassle purchase.
13 February 2024
Unprompted review
Reply from JB Postle
Thank you for your excellent 5* review and your great feedback about the Sheringham store and in particularly Glenn who assisted you. Our Team JBP will be really pleased.
We try to be competitive on price and are here for you for the lifetime of your product so please do let us know if you need us.
We hope you have had a chance to use your Bosch washing machine and are pleased with the results.
If there is anything you need please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent Price & Customer Service
Purchased a new Dyson cordless, I always support local but this was also very competitively priced.
Customer service as always was traditional friendly & polite, going above and beyond, exceeding my expectations.
Thankyou for an easy trouble free experience.
Well done J B Postle & Kevin who kindly delivered my purchase on time so I could attend an appointment .
4 February 2024
Reply from JB Postle
Thank you for your excellent 5* review and your great feedback about the product.
Kevin and the Sheringham store and all our Team JBP will be delighted with your comments.
We try to be competitive on price and are here for you for the lifetime of your product so please do let us know if you need us.
We hope you have had a chance to use your Dyson vacuum cleaner and are pleased with the results.
If there is anything you need please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great friendly service
Great friendly service, super fast delivery.
Highly recommended local store.
21 January 2024
Reply from JB Postle
Thank you for your excellent 5* review and your great feedback.
We are delighted that you will recommend us in the future.
Our Team JBP say a big Thank you to you!
If there is anything you need please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very happy with this company.
Easy order via the Internet. Great communication and efficient delivery and installation of our new washing machine. Very pleased.
21 January 2024
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