Good communication, delivery arrived in given time slot and phone call with estimated arrival time which was spot on. Item was undamaged and taken to room of our choice. Cannot fault the service. Wel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
Company replied
Jashan and Anmol delivered our mattress within the promised time slot with an additional phone call five minutes before arrival. He needed reminding that we paid for delivery to the bedroom. Then carr... See more
Company replied
Excellent service from JBS. Text received Friday lunchtime giving delivery slot between 7-10 next morning (a Saturday) Phone call received at 8.23am to say they were 30-35 minutes away. Arrived at 9.3... See more
Company replied
Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They took off their shoes...
They were on time, courteous and flexible when I needed to change address.
They were especially good because they took off their shoes on my new carpet. Fir that, they have all my top marks 👍
28 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Really helpful the guys rang me the day…
Really helpful the guys rang me the day before and an hour before and also helped carry the bed upstairs for us!
28 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent.
Excellent communication.
I was offered a 2 hour delivery slot very promptly.
The driver rang me when he was half an hour away.
Delivered bang on time with smiley, friendly and courteous guys. Thank you!
28 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Arrived within in the appointed time…
Arrived within in the appointed time polite manner
and super quick
27 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Great service. Arrive on time. Put items where you want them. Polite. Great communication.
25 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Easy to rearrange delivery and they…
Easy to rearrange delivery and they brought yhe furniture all the way upstairs to where it needed to be. Delivery guys were polite and quick and careful.
27 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great delivery!
First you get a time slot, which is considerably small. Then a message saying how long until they will be with you. Very polite and helpful.
24 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
I'm extremely sorry with the experience you've had with our delivery company. We understand how frustrating this situation must have been, especially when the delivery was 2 hours late from the given timeslot and you didn't receive any updates. I apologies on behalf of the delivery teams behaviour. This is certainly not the level of service we aim to provide.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Efficient, speedy and polite service
I like the way they gave a specific time on the text, rather than just a delivery window, they called beforehand to check the time was ok and they even texted to let us know they were stuck in traffic. Very pleased.
24 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Did their job well
18 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Friendly polite delivery men who phoned…
Friendly polite delivery men who phoned 40 mins prior to drop off which was really helpful I would highly recommend this company
22 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service
Excellent service. Rang the day before the delivery to confirm the time slot and rang when they were fifteen minutes away. The two men were very polite and careful carrying the boxes into my property. Thank you.
23 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Went above and beyond to squeeze a Super King mattress up two flights of stairs. Greatly appreciated the effort involved.
22 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Rang to say were 20mins away put where…
Rang to say were 20mins away put where I wanted them in house good delivery
22 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great start poor finish
Great communication from the get go , but upon delivery , panel's were left in the communal hallway , already had a complaint from the head of the committee, I am not local , and the poor girl in the 1st apartment is getting it in the neck , due to laziness of the delivery drivers , they asked me what floor it was on prior , shame great start bad finish
21 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention. We are very sorry to hear about your recent delivery experience and the inconvenience this caused you.
While we are pleased to hear that our communication was great from the beginning, we understand your frustration regarding the drivers poor behaviour and the panel's not being taken to the intended floor, particularly as you had already informed them that your property is a apartment. This is certainly not the level of service we aim to provide.
We are currently reviewing the details of your delivery with our logistics team to understand what happened and why the service did not meet expectations. Your feedback is extremely important to us and helps ensure we improve both communication and delivery standards going forward.
In the meantime, we would appreciate the opportunity to put this right. Please could you confirm your order number so that we can investigate further.
Thank you again for your patience, and we sincerely apologise for the inconvenience caused.
Kind regards
Vish
JBS 2man customer service
Great Delivery of 25 big boxes!!!
21 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Good communication
Good communication. Kept us informed of delivery all the way so knew when to expect them. Box carried into house as requested. Very polite and professional. Thanks to you both Lovepreet and Dilraj the delivery men
12 March 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Extremely good
I received an email what day delivery would be and between what times. I also received an update on the approximate time they would be with me. They were extremely polite and friendly, also willing to remove their shoes to bring items i side. Really ,really pleased with everything
20 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Headboard delivery
Very punctual and took my heavy delivery to room of choice which was up three floors. Very happy customer
18 April 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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