Bracelet
The company has great customer service and has been very helpful with my order. The jewerly is beautiful.
18 February 2026
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Company details
Written by the company
DESIGNED IN NEW YORK CITY We believe in supporting local designers and artisans. All of our jewelry is designed in New York City by local artists and craftspeople. We love bringing these talented people together and sharing their work! Our products are designed to last a lifetime. We only use 14k solid gold and real diamonds to create our products with world class craftsmanship. We started out with the idea that you should be able to find amazing pieces of jewelry at an affordable price. We wanted to create something that was special, but also affordable enough that everyone could enjoy it. We believe everyone deserves to feel their best, and we're here to help you do that with our gorgeous jewelry!
Contact info
1217 OLD COOCHS BRIDGE RD, SUITE 244047, 19713, NEWARK, United States
- +1 (844) 435-5652
- info@jcarat.com
- jcarat.com
3.2
Average
12 reviews
Hasn’t replied to negative reviews
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I ordered 14k gold necklace
I ordered 14k gold necklace. It silver. I texted as soon as I got it two days ago. Have not got a response. Thank you
6 October 2025
Only received qty 1 for order number…
Only received qty 1 for order number 1239. I ordered qty 2. Sent a email to information on website. Haven’t hurt anything back yet.
Update I received the 2nd necklace today. Thank You!
4 September 2025
Reply from JCarat
Hi Linda,
I’m so sorry about this mix-up! You should have received 2 items with order #1239, and I understand how frustrating it must be to only get 1. We didn’t see your email come through, so thank you for reaching out here to let us know.
I’ve flagged this with our team and we’ll get it sorted right away — either by sending the missing item or arranging another solution for you. Really appreciate your patience, and apologies again for the trouble!
The seller JCarat was very helpful when…
The seller JCarat was very helpful when there was issues with tracking and delivery. I got the necklace today. Very beautiful. So dainty. Took a while to come but worth the wait. Thank you 😊 😊😊😊
10 January 2025
I only received one out of two…
I only received one out of two bracelets I ordered. I sent an email and received a quick response to check in to it. A couple of days later I received a email stating the order was miss read and I could get a refund or another bracelet shipped. The quick responses from JCarart shows me they care about their customers.
15 December 2024
Great customer service experience
Purchase went well. I have an issue at delivery, one product was delivered instead of 2. However customer service was amazing and really quick to react. I received the second missing piece within 48hrs which saved my company's xmas party. The jewelries are beautiful, identical to photos.
11 December 2023
Order still hasn’t arrived after 3…
Order still hasn’t arrived after 3 weeks and no response to emails??
26 June 2023
Great service
20 March 2023
I STILL HAVE NOT RECEIVED THE SHIPMENT
I STILL HAVE NOT RECEIVED THE SHIPMENT. YOU SAID IT WAS SHIPPED A WEEK AGO BUT UPS SAYS IT HAS NOT BEEN TENDERED BY YOU YET.
I HAVE EMAILED YOUR CUSTOMER SERVICE WITH NO RESPONSE.
ARE YOU A FRAUDULENT COMPANY RIPPING PEOPLE OFF?
11 March 2023
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