Jcarpart Reviews 530

I ordered car parts from JCarPart and was really impressed with how smoothly everything went. The product arrived on time, well-packaged, and exactly as described. Their customer support team was quick to respond and made the whole process easy. Highly recommend them for anyone looking for quality parts and reliable service!

Ordered an aftermarket grill for a 2012 Tacoma. The part came but without a set of screws for the add-on lights. When I contacted customer service they wanted all of the following before sending to me the $2.00 worth of tiny screws that they forgot to send in the first place.
1. pictures of all the products you receive
2. the shipping label of the package
3. a picture of the SKU label of the product on the package
Poor customer service. Do they really think someone is going to order a $130 part and then try to scam them out of $2.00 worth of screws?

Great experience

I purchased a set of outside weather strips for a 2010 Honda Insight and was the perfect experience. The part was way better quality than I was expecting, better than the factory original piece. It fit perfectly and was individually wrapped in plastic, shipped in a shipping tube with packing material and was also individually wrapped a box. I received the item in 3 days. The website showed it will be delivered on September 30th but I received it on September 24th. I’m extremely pleased with this purchase. The price was also very cheap, $50 including free shipping. Thank you!! 5 Star experience!!

I ordered from this website with the assumption it was based in the U.S. I was charged an international fee by my bank, i could not get a hold of anyone via phone at jcarparts and emails took days for them to reply. I am still waiting for my refund, when I ordered with them on the 16th.

I had issues with the carrier on purchasing an item but i was issued a refund for the inconveniences. I greatly appreciated the company for doing that. Trustworthy and reliable, Go buy something now!!! You won’t regret it.

Very good service and easy to navigate platform with fast response times.

Easy transaction and fast delivery, will buy from again!

Very good and fast support for the purchased product and very fast shipping with secure packaging.

Ordered a new alternator that’s stated fitted 1991-2004 of my model car

Paid a mechanic to fit it and didn’t give the correct voltage 11.6 not enough

When mentioned they only offered 20% refund

Shocking customer service will never use again

The quality of the products and the ordering process was good. However, the product (x2 90 degree O2 Spacers) itself did not function correctly and caused a variety of check engine lights in my vehicle. This issue forced me to remove the devices and reinstall the part without them which was a long and costly process that costed me 100’s of dollars.

Jcarpart is a great choice for your next purchase if you have one of them check engine lights on due to a faulty O2 sensor like I did. After I installed mine the code went away and the light went off. This is the BEST thing since sliced bread!

Although my grill and mesh were broken on arrival they managed to sort me a refund out asap

Great experience

Great experience I have bought of this company twice now and the product arrived on time and everything included. Also the prices are really good. Would recommend 👌

GREAT COMPANY TO DEAL WITH, VERY HELPFUL WITH TRACKING MY PARCEL AS THERE IS A PROBLEM WITH DELIVERY. BUT VERY GOOD CUSTOMER CARE. A****

i got hinges to fix the freezer in my caravan all fix and worked good

Fast shipping good quality products

‼️‼️Scam Alert Avoid JCarPart
Received a damaged part that didn’t fit. Instead of honoring their refund policy, they kept changing offers (10%, 30%, 40%, 60%, 70%) and never refunded me. Classic bait-and-switch don’t trust them.

Purchased a new clock spring for a VW Jetta, installed the part and lost the radio controls on the steering wheel. Put the old part back on and radio controls came back. Notified customer service and they wouldn't allow a return or refund without me providing the original item part number, which was not required to make the purchase and it is there job to know it or find it not mine. Part quality was crap also as the new part only had one of three screw mounting holes, cheap Chinese garbage!