WORST COMPANY After all thesse messages send waited i have waited for more than 10 days still no refund they have received my returns, Worst COMPANY EVER PLEASE PLEASE DON'T SHOP FROM THIS COMPA... See more
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See what reviewers are saying
Item never arrived! When I went online store had closed!!!! Very poor wouldn’t recommend and definitely never shop with them again if it reopened! 🤬
My delivery was really slow (sunglasses got stuck in Holland) but Customer Services reassured me it would come and sure enough it did. They gave me a £10 refund due to the difficulties which was nice.... See more
Brilliant company and excellent customer service. I had a query with a product, I e mailed and got a reply sorting out the issue within 30 mins. Amazing, hence the very positive review.
Company replied
3.0
Average
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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WORST COMPANY
WORST COMPANY
After all thesse messages send waited i have waited for more than 10 days still no refund they have received my returns, Worst COMPANY EVER PLEASE PLEASE DON'T SHOP FROM THIS COMPANY.
20 April 2022
Unprompted review
Reply from Jcbrandz
Company is dissolved
Awful arrived wrecked
12 April 2022
Reply from Jcbrandz
We are sorry to hear this how ever we didn't deliver your item fed ex did. Return your item it will be refunded.
Item never arrived
Item never arrived! When I went online store had closed!!!! Very poor wouldn’t recommend and definitely never shop with them again if it reopened! 🤬
12 April 2022
Unfortunately wasted my time as I never…
Unfortunately wasted my time as I never got what I ordered but I did however get a refund so thanks
12 April 2022
Ordered shoes
Ordered shoes, did not buy from other sellers. Was refunded without explanation. Other options to buy now gone
12 April 2022
Trousers still not received despite…
Trousers still not received despite having paid for this week's ago......
8 April 2022
Don’t order from JCbrandz
I ordered a watch from JC Brand. It took a very long time to arrive and when it came it wax faulty (damp collecting on the glass). I reported it to JC Brandz on 3 February) but no reply at all. Not even one to say that they will get back to me. I am really disappointed! Would never order from them again and would definitely not recommend!
15 February 2022
Reply from Jcbrandz
We are very sorry this has happened.
We have had an issue with our email and messenger system but will look into this for you.
Jc brandz
Order cancelled with no reason
Ordered item 5 days ago and have confirmation email, telling me I would hear from them again when the item shipped. Today I got an email confirming my refund, without any explanation at all!
4 January 2022
Unprompted review
The service
The service, price and delivery time was extremely satisfactory. I was rather surprised that it got to me so quickly
25 December 2021
Good piece of clothing
Good piece of clothing, I couldn't find elsewhere. It took a while to come.
15 December 2021
Brilliant service and speedy delivery
7 December 2021
Order delayed despite it saying it will…
Order delayed despite it saying it will be here yesterday and customer service not getting back to me over it
19 November 2021
Reply from Jcbrandz
Hi, we are very sorry to hear this, if you could of given us until Monday to reply we could of looked into this for you. It is the weekend and like most companies do not work the weekend nor do our suppliers or the main office of the couriers we use. so we would not be be able to help you until Monday. Please reconsider this review after we find out the issue Monday. Many thanks
Kind regards
I just discovered this online shop…
I just discovered this online shop recently and I can say they're excellent! 100% original product and shipping is quick! Not to mention, easy installment plans
2 November 2021
Ordered kids batman shoes
Ordered kids batman shoes. True to size and look good quality
19 October 2021
I was told that my parcel would be…
I was told that my parcel would be delivered on Tuesday 5th October and every time I try to track my parcel I'm told there is a potential delay and last time it could be traced was 2;52am on Monday 4th October.
Very disappointing.
I now have to look again at the review I had given JCBrandz and am very grateful for their explanation about my parcel and why there was a delay. It was beyond their control and in the hands of the couriers. Having received my parcel I would happily give the company 4 stars and thank them for their reply. ☆☆☆☆
7 October 2021
Reply from Jcbrandz
Hi, thank you for reviewing us. I am so sorry you felt the need to give us only 1 star. If you had contacted us and enquired as to why your item had not arrived by Tuesday, we would of happily looked into this for you. We try to make sure all our customers are happy with our service and are very sorry this was not the case. We typed your tracking number into FedEx it stated there was an operational delay. Now that is out of our hands as FedEx is the courier service. For some reason there was a delay, which could mean anything, customs or covid restrictions. If you contacted us We could of contacted them on your behalf and tried to find out when your item is expected to arrive. We would of reasured you it maybe 3 days later than expected we may of even offered a discount on your item as good will gesture. Like I say it was out of our hands. Sorry again
JC Brandz Ltd
Brilliant company and excellent…
Brilliant company and excellent customer service. I had a query with a product, I e mailed and got a reply sorting out the issue within 30 mins. Amazing, hence the very positive review.
7 October 2021
Reply from Jcbrandz
Thank you so much for your review, it means a lot to us. We hope you shop here again
Received my item this morning,very well…
Received my item this morning,very well packaged and I am very pleased. Took a little in coming but worth the wait. I will shop with this shop again.Excellent.
16 September 2021
Reply from Jcbrandz
Thank you so much for your great review.
Excellent service
9 September 2021
Excellent service
7 September 2021
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