Ehrlich Pest Control Reviews 23

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I requested the inspectors to meet me at the house so I could allow them into the home. Despite repeated promises nothing was done. Worst customer services in the business. Go somewhere else.

Rated 5 out of 5 stars

Steven Weikel has been our guy for ten years and he has done an outstanding job of keeping us pest free and at an affordable price.

Rated 1 out of 5 stars

I used Ehrlich in a previous home so when I needed pest control service in my new home they were the first company I contacted. While the tech, Jerry was a nice guy, he failed to address our year lon... See more

Rated 1 out of 5 stars

I had trouble finding out what amount I was being billed for quarterly service and finally discovered that I was paying almost 400$ for a single visit since I don't usually call between quarterly visi... See more

Company details

  1. Pest control service

Written by the company

Pest Control Solutions from the experts at Ehrlich providing professional exterminator and pest control services for homeowners and businesses.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company sucks

This company sucks. I called them about a rat, but they failed to provide any service and yet they are now sending me notices monthly that I owe them money. I have repeatedly contacted them to get them to resolve this where they promise that it has been taken care of until I once again get another notice. I have reported them to BBB, but as you can see on that site, many of the complaints have been left unresolved. Stay away from this company,

20 April 2021
Unprompted review
Rated 1 out of 5 stars

Run away from J.C. Ehrlich

J.C. Ehrlich sucks. Run as fast as you can away from J.C. Ehrlich. We have had nothing but trouble with them. They promise all sorts of things on the phone and almost never follow up. Here is a short list of the problems I have had with them:
1. I have had three appointments set and nobody shows.
2. Twice a manager was suppose to call me back based on my frustrations dealing with them and neither time did they call.
3. They fought me on the scope of the agreement and refused to honor what we understood the scope to be - only for us to dig up an email from their employee clearly spelling out the scope.
4. Last time I called for service (because we still have a terrible termite problem) I was ccd on the email sent to the local team. They did not notice that I was ccd and proceeded to insult me in the email thread! AND after that they have refused to call us or take care of the problem or anything.

Also, if you check reviews of employees for them you will see that the employees hate working there. Run away from J.C. Ehrlich!

29 February 2020
Unprompted review
Rated 1 out of 5 stars

Hired them for an emergency service to…

Hired them for an emergency service to get rid of hornets in the work area at a residence. Construction work had to be shut down because of the problem. They claimed they could get rid of them immediately. They sprayed some poison and it didn't do anything. After they left the hornets would land on the sprayed areas and it didn't bother them. Called the tech back out and this time he claimed he couldn't do anything about the hornets. Same tech - Brian Boone. Charged me $365. And apparently they are using techs which are not licensed by the state. Talked to a few persons on the phone at this company, but no one with any decision making ability will get back to me. Horrible experience all around. Fraudulent business practices.

5 April 2019
Unprompted review

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