J Cordner Heating & Plumbing Ltd. Reviews 154

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with... See more

Company replied

Rated 5 out of 5 stars

I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carri... See more

Company replied

Rated 5 out of 5 stars

Gave advice when coming to our house to quote and assess to supply and fit a combi boiler. Gave examples how to extend warranty to 10years. Emailed every step by the office. Given a timefram... See more

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Rated 5 out of 5 stars

New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively pric... See more

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Company details

  1. Home Services

Written by the company

J Cordner Heating Ltd - Eastbourne's leading Boiler Update Specialist. A family firm with over 20 years of experience in the industry we service Eastbourne and the surrounding areas. Our services range from simple plumbing and central heating repairs to entirely new central heating installations - and our particular area of expertise: Boiler Updates. Our aim is full customer satisfaction in our working relationship, workmanship and after care service, and to carry out all work at a fair price. We have a dedicated office to answer your queries, so for a free obligation quote please call 01323 412 952.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 5 out of 5 stars

Great local company for all your plumbing & heating needs

How refreshing it is to find a company who are professional, knowledgeable, polite, on time & trustworthy. J Cordner heating & plumbing are all the above & more. My father had problems with an old boiler and decided it would be best to upgrade and have a new one installed, a quote was given for the whole cost and the work completed all within 72hours! Thank you again John and Archie, my father & I were very impressed with your work and will definitely continue to use your company for the yearly maintenance of both our boilers, highly recommend

10 May 2024
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks for leaving such a lovely review. We're pleased that we could complete your Father's work so quickly, please don't hesitate to call us in the future if needed.

Rated 5 out of 5 stars

Highly recommend for New Boiler

Great service, really friendly, slight teething problem with one of our radiators but all sorted within half an hour of calling. Very clean & tidy. Highly recommend.

25 April 2024
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to recommend us and leave a 5 star review. We are pleased to hear that you're happy with the boiler update.

Rated 5 out of 5 stars

Boiler fitted & general maintenance.

I have used J Cordner Heating & Plumbing Ltd twice now, boiler fitted and general maintenance on a radiator. Every aspect of the service is outstanding. I would not hesitate to recommend to others.

20 December 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks so much for taking the time to review us and your recommendation. We are happy to hear that you have been pleased with the service.

Rated 5 out of 5 stars

Reliable, great communication and knowledgable.

Reliable, knowledgeable, great communication and so lovely to be around - thank you to the fantastic team at Cordner. Always get my yearly check with the team, and can't say thankyou to them enough when my boiler stopped working - and Jacky and Dan were amazing - fitting me in and thank you sooooooooo much Dan - we're all warm and toasty thanks to you. Highly recommended.

6 November 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you so much for taking the time to review and recommend us. Pleased we could get you back on with heating and hot water so quickly.

Rated 5 out of 5 stars

We had our boiler replaced and the…

We had our boiler replaced and the service was very good, efficient and friendly. We would highly recommend them and definitely use them again in the future.

29 June 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us and for the 5 stars. We are pleased that you were happy with the installation and service.

Rated 5 out of 5 stars

I was very pleased

I was very pleased from the start with their friendly attitude and the rapid work ethic, laying down protective blankets was a big tick in my book from the front door to the upstairs. great job all round. would recommend to anyone, Thank you for a job well done,simple and no drama.

17 May 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review and recommend us, and being so accommodating with finding a mutually convenient date for the work to be carried out.

Rated 5 out of 5 stars

"Extremely Professional"

How lucky to have chosen John and his team to fit a brand new boiler and radiators.They were extremely professional and polite. Then I asked them to take all the radiators off so we could have the house decorated, nothing was too much trouble. They left the house immaculate returning to re fit the radiators again leaving the house immaculate. When I also pointed out I had some leaking taps they fixed them.
Well done J. Cordner Heating & Plumbing I have no hesitation in recommending you to friends & Family

1 May 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the 5 star review and being so accommodating through the whole process. It was a pleasure to do business with you.

Rated 5 out of 5 stars

Excellent service

I bought a home in Eastbourne a couple of weeks ago that had been neglected for some years and I needed to have the boiler worked on and serviced because it hadn't been looked at since 2015 John Cordner himself came out the following day and worked on the boiler and his long time professional heating engineer came out to the property first thing on the following Monday morning to carry out the necessary work on the central heating system. Everything was done very professionally, efficiently and without any mess, all at value for money prices. Furthermore, everyone that I have dealt with at the company has been really helpful and very polite. I do feel lucky to have found them as my heating engineers.

20 March 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us, we are pleased we could get things up and running for you so soon after moving in.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Staff were all polite, friendly and efficient. Excellent value for money and would highly recommend.

9 March 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks very much for your review and 5 stars. We are pleased that you are happy with the service and your Worcester Bosch boiler update.

Rated 5 out of 5 stars

Reliable, Excellent Service

Reliable, friendly and informative gas service done today by Dan. Brilliant! Was anxious as what to expect as our previous experience for gas services were not great.
We will definitley be using this company on a permanent basis.

10 March 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you so much for taking the time to review us. It is really good to hear that you were happy with the service and that we exceeded your expectations.

Rated 5 out of 5 stars

This company are the mutts nuts

This company are the mutts nuts, we moved into our new home and the boiler didn’t last 24 hours, it was freezing cold and the weather was shocking, I’m going thorough some serious treatment which didn’t help being cold. I rang them to come out to quote for a new boiler they turned up and gave a great quote on a Monday and by Thursday they had fitted a brand new boiler and did the system clean too, they did a outstanding service they were at it all day, the house is lovely and warm and hot water is now flowing.
Very professional very tidy and competitive price
Nothing was too much of a bother
A big massive thank you to all of the team.

12 January 2023
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the 5 star review! We are pleased that we could get you back on with heating and hot water so quickly, especially in the cold snap.

Rated 5 out of 5 stars

Excellent Company.

Professional, courteous and efficient. New boiler system installed during property refurbishment. Highly recommended.

7 July 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to leave a review and recommend us, we're very happy to hear that you have been pleased with the service and workmanship.

Rated 5 out of 5 stars

A small job fitting a few radiator…

A small job fitting a few radiator valves.
Dan the fitter was excellent and fitted the valves quickly and completely to our satisfaction. He put down dust sheets everywhere and left the house just as he found it. I would recommend this company to anyone that wants an excellent job at good prices. Will use again.

1 April 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the review, we are pleased that we could help out.

Rated 5 out of 5 stars

Terrific service

Quick response time, helpful and the problem was sorted with little fuss. Terrific service

16 February 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

So pleased to hear that you have been happy with the service over the years. Thank you for the 5 star review.

Rated 5 out of 5 stars

good long term reliable company

Dan did our annual boiler service which John installed 10 years ago and is still working fine and Jacky reminds us each year and arranges the service. Great people to do business with.

7 February 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. It's really great to hear that you have been happy with our service over the years.

Rated 5 out of 5 stars

Our boiler and hot water cylinder were…

Our boiler and hot water cylinder were replaced by John and Dan, as an upgrade.
Service was prompt, waiting time for the work was minimal and the job was undertaken very professionally giving us great confidence in our decision to use them for the work.
In comparison, their pricing was competitive for a quality service, well done and thanks.

7 February 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. We are really pleased to hear that you have been happy with the workmanship and service.

Rated 5 out of 5 stars

Handy and reliable

Always good customer service. Quick, reliable and trustworthy.

4 February 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank for taking the time to review us.

Rated 1 out of 5 stars

I wouldn't recommend this company to anyone.

I wouldn't recommend this company to anyone.
As soon as the boiler is installed, you will receive no customer assistance, as evident in the photo provided. I was left freezing during the middle of the winter with my kids, as the result of a boiler which was supposed to have a ten year guarantee breaking down after just one year. They did not help me at all with this, claiming they had a full schedule. After we had it fixed with the help of another company, we discovered that the cause of the problem was due to a poor installation of the boiler.

Do not be fooled by other reviews on here.

If anyone would like, I am happy to provide more information.

3 February 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Dear Mr Ahangar,

After we installed your boiler we were happy to carry out the service the following year as we do for all our installations. When your request for a discount was politely declined you opted to go with another firm.

You contacted us some time after this with a boiler breakdown. We always prioritise existing customer’s hot water and central heating needs and if you had still been on our books of course we would have gone that extra mile to attend, but as we were one person down that week with Covid and already extremely busy we unfortunately weren’t able to attend which we informed you of in good time.

This does not affect your ten year boiler warranty as I told you at the time. Your warranty is with Worcester Bosch and you could have contacted them directly (I seem to remember I gave you their number). I am very sorry that you feel you haven’t received good service.


Rated 5 out of 5 stars

Needed a new boiler and i had a few…

Needed a new boiler and i had a few quotes. J cordner came back with a really gud price. Within a couple of days of the quote my boiler had been fitted. I would definetly reccomend them, very fast and professional.

31 January 2022
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. Pleased that we could help out so quickly.

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