JD Gyms - Birmingham Reviews 427

TrustScore 3 out of 5

3.0

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Rated 1 out of 5 stars

Gym is very busy most of the time Hygiene levels are absolutely dreadful Parking is always an issue Toilets absolutely disgusting Staff nowhere to be seen

Rated 3 out of 5 stars

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to this gym for a while, and it has improved a lot since the new staff member Jermaine has started he always goes the extra mile making sure the gym is clean and weights are put away n... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied


Company details

  1. #11 of 15 best companies in Gym

About JD Gyms - Birmingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

3.0

Average

TrustScore 3 out of 5

427 reviews

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Rated 2 out of 5 stars

Sunna it's no clean and water on the…

Sunna it's no clean and water on the floors and showers as well no clean?

17 April 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Loads of weights and equipment with…

Loads of weights and equipment with great layout and facilities. Open 24/7 and staff are polite and helpful.

12 April 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

I like gyms my enjoy good for health

I like gyms my enjoy good for health

12 April 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Really good gym

Really good gym

2 April 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit 💚

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Excelled my expectations by far!

As I entered I was immediately greeted by one of the personal trainers, Selvin Robinson who was very friendly and made me feel comfortable as it was my first time ever attending, he then gave me a tour and introduction to boxing he offers as well PT sessions. I was super impressed by the plethora of equipment on offer, there’s plenty for everyone. I didn’t expect the gym to be so huge, loads of rooms etc. The sauna in women’s changing rooms is quite small but I suppose it will suffice for usage and is an added bonus .

28 March 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 1 out of 5 stars

No staff

No staff. Waited for over ten minutes for somebody to come and let me in to get a day pass so I could try it out, but I think being unable to get anybody’s attention is enough to know I will be taking mys costume elsewhere

19 March 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for taking the time to leave us this review.

We are sorry to hear on this occasion you were left waiting for a member of staff. Our staff are sometimes tied up with other members and this must have been the reason for the wait.

We hope you give us another chance as we are sure you love our gym as much as we do!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

This gym has some amazing equipment

This gym has some amazing equipment, however, I am unable to get in despite the fact I’ve paid for my membership. When I arrive I have tried to scan my code, via the app- but embarrassingly it doesn’t work. There doesn’t seem to be any staff floating about and whenever I try and call them, nobody answers the phone I’ve also tried to email them. What a shame.

7 March 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...

Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help. You can also try joining the guest WIFI as this may load your QR code more quickly.

If you'd like any further support or to chat about the issue you faced, please contact your gym on: birmingham@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

The Gym is a complete mess when I get…

The Gym is a complete mess when I get there after 12 am. It's cold and smells awful. No heat , no air circulation. Weights everywhere on the floor can't even walk around. No care is given by the management for any safety and hygiene for this place.

13 March 2024
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Reply from JD Gyms - Birmingham

Hi Syed

Thank you for taking the time to leave us a review.

Although we are sad to read that you are unhappy, we still appreciate the feedback. We have a team of cleaners who monitor and clean the gym throughout the day. However if you notice that there is something they have missed please do reach out to the General Manager on birmingham@jdgyms.co.uk and they will check this for you.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great place

22 February 2024
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Reply from JD Gyms - Birmingham

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Don't have words to give it a title.

Ive been coming to this gym nearly a month now and found some of the machines dont work, theres not enough of the cross trainers and there is always a queue for it, the toilet door is broken, the tissue for the machines to be wipes is not always available. Most of the women i spoke to had said they come here for the womens ONLY section. Its disappointing to be fair with the amount of women come.

I was going to recommend to my friends but then if they turned up at the same time as me or even at peak times then there just wouldnt be enough of the machines either for me or them.

4 February 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for taking the time to leave us a review. Although we are sad to read your comments we still appreciate the feedback. It means we can do something about it.

We will have the issues you mentioned looked into and ensure everything is done to have broken equipment and any other items fixed as quickly as possible, although we are sure that the team at your gym are onto it and will have logged the problem with the maintenance team already.

In the meantime if you'd like to reach out to the General Manager at the gym they will be more than happy to give you some timelines on these things. The email address to reach them on is birmingham@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Yas the GOAT.

Well well well, where do I start… Yasmin! What a legendary woman. She has supported me in boosting my confidence in the gym, actually knowing what I’m doing and making sure I am doing it the right way (I.e., without injuring myself lol). I ended my JD gym membership years ago and only joined JD again because of her. Yes ya heard she is THAT woman and more.

14 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Absolutely love the gym

Absolutely love the gym! I especially love the woman’s section because everyone is super kind and helpful including the personal trainers around such as Yasmin who create such a welcoming and safe environment for women to workout.

14 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Genral outlook and service is good,with…

Genral outlook and service is good,with afew exceptions i found afew equipment needed repairs and Looking at and changing room and sauna could have been a bit more tidy and clean otherwise it’s good

6 February 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Yasmin

Yasmin made my experience at the gym so much better, I love the gym because of her. She's helped me so much and tends to everyone's needs. She is a very nice person. She's helped me with an issue at the gym and instantly solved the issue.

13 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Gave this a 5/5 purely because of PT…

Gave this a 5/5 purely because of PT Yasmin! Most supportive PT I have ever met and I’ve seen many. She’s motivating and inspiring. Somehow she’s manages to make excruciating workouts FUN (can’t believe I am saying that). She deserves more recognition.
Really wish the female area was slightly bigger as it’s usually very busy.

13 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good PT on gym and some of them

Good PT on gym and some of them, they have diplomatic approach to customer ( Yasmin)

29 January 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym, Definitely Recommend

Great Gym, 10/10 Location,
Good range of equipment for different workouts on both the Free weights section, and the 3rd Floor. Love the staff present and they are very supportive especially Yas, amazing PT helped me sign up for the gym and showed me around to get me used to the environment.

13 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

I left the gym after two days because…

I left the gym after two days because it was disgusting - it's so dirty there. The last straw was when I just got to the gym, started to exercise on the exercise mat at 630am and I saw what I thought at first was fluff. It looked a little hard so I took a closer look and it was a toe nail. Utterly disgusting - the whole gym is pretty much like that. Dirt in every corner that has easily been there for years and is caked in.

My honest opinion is that the gym is a health hazard and needs to be shut down or returned ASAP!!!

5 February 2024
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Reply from JD Gyms - Birmingham

Hi there

Thank you for taking the time to leave us a review.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on birmingham@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Been coming to Jd since 2021

Been coming to Jd since 2021. Absolutely love the classes love the trainers. Yaz is fab her lbt class is fantastic we needs more!!! One class a week isn't enough.

12 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Yas amazing PT

Yas is an amazing PT, she pushes u to reach ur goals and get results. She’s always willing to help and is an excellent trainer who leads by example.

1 February 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

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